ReNew Home Innovations

Tucker and Dominick made a great team and did excellent work on our laundry room and bathroom tear down and remodel. Tucker is a very skilled and experienced craftsman.

They were all very thorough and followed up all the time. They also fit my project in very timely and worked with my crazy schedule. The contractor was knowledgeable and very meticulous about his work. The overall cost was not unexpected, I had a pretty good idea of the cost before I got their quote and they were not far off. I’m happy with the material and look of the shower. They didn’t try to over sell me. They listened to my wants and needs and stuck to my simple idea. I would definitely hire ReNew Home Renovations for future projects.

DO NOT HIRE RENEW! WARNING! Please heed all of the negative reviews. Almost every step of the way was an issue. They promise the world to you but there is a MASSIVE disconnect from what the salesperson actually sells you and the work being done. Multiple things fell to the wayside. Their communication is absolutely atrocious. I paid over $30K to have my bathroom gutted and redone. It was a lot, but I thought I was getting a top-end company. Not only did they sub the work out when I EXPLICITLY asked for this to be kept in-house, but there were a number of issues along the way and absolutely terrible communication. It was dependent on me to continuously follow up daily or I would not get a response. It took twice as long for the project to be completed and I still have tiles coming up off the floor, from the wall, and BREAKING. I spoke to the owner about fixing this again this February 2022 {work completed in 2021} and said he would be over in a couple of weeks. I have followed up several times and still nothing. I am finally writing this review after holding back because I am now beyond frustrated and hopefully can help persuade people to find another company.

When we did the walk-thru with the installer. We noticed one of the Glasse doors was damaged. He did notice the damage but did not share that with us until we did the walk-thru. They mentioned that the door was damaged by the manufacturer which was Kohler. I attached the reply from Ryan. Good afternoon, Don, I just wanted to follow up with you about your shower door. It is fully under warranty. We are in the process right now with Kohler. This usually takes a few weeks for the new glass to be sent to us. As soon as we find out when we will be receiving it, I will let you know. Thank you, Ryan Dennington Project Manager Renew Home Innovations (303)667-8828 I tried to contact Ryan and he never called or sent me an email. I kept getting excuses from internal sales. The door was finally installed on 06/10/22. They were going to replace the door with a smaller glass door, and I explained I want the same door that I purchased. I never received a copy from Kohler stating the door they shipped was damaged and they requested a replacement. I did ask if they had to ship the damaged door back to the manufacturer? They said they did not have to send it back. It made me a little suspicious. I would not hire or recommend them.

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Waiting for the new window from a different contractor to install so the project can get complete

Excellent job done by team at Renew Home Innovations!!

Everyone I talked to was an absolute delight and the gentleman I had work on my bathroom was wonderful

ReNew kept pushing back their start date to where they were not leaving me time to do my part of the remodel. Once I filed a BBB complaint and a Credit card dispute, Nick the manager became very belligerent and used profanity over the phone with me.

Have been waiting for knobs for the shower door for over 2 weeks while I was told it would be 2 days. So it is incomplete still after making several calls. They are quick to take your money but slack in getting things done. However, the two gents who did the actual labor were hard working, organized, and did a quality job. Seems that it is management where things are lacking...

Over all a good experience, sales person strong armed us a little and would t take no for an answer when we asked to be able to shop other companies. Resulted in about a 500$ lower cost. Project manager was overwhelmed and was terrible at communicating, we often talked with the office people. Due to this lack of communication start of project was delayed and we were called about the delay the day our project was due to start 30minutes after. The installer is really what saved the project. Alex was the best part of this whole experience. As long as he is still with the company Iâ ll be working with them again. Over all happy with timeline and project.

Jonathan the installer was great. He kept the mess confined to the room he was working on. Project took three days to complete - removed an old tub and replaced the tub and the tile on the walls surrounding the tub. All persons I had contact with were very professional. Would definitely use them again if another project comes up.

ReNew Home Innovations did a great job renovating my bathrooms and kitchen. They listened to what I wanted and walked me though selecting the materials in the sales process. The installer did an incredible job making sure everything matched and exceeded my expectations. I did struggle communicating with the office in the time period between signing my contract and getting the project started, but overall I am very happy with the final results!

They did a great job and in a short time. Everything was as specified. The carpenter worked like Bh hours to get it done. And the clean up was amazing. I would highly recommend them.

I dreamed up a very custom bathroom remodel and in the end Renew got the job done. Sales quoted that it would be a 2-week job, however the installer said itâ s a minimum 3.5 week job, so Sales needs to be more accurate in quoting how long a job takes. In the end it was more like 4-5 weeks. We had an issue with the shower pan, on the day it was supposed to be delivered, the PM let us know that Encompass couldnâ t do what we originally planned for. We made a Plan B, but we lost time and it extended the project timeline. I feel like a PM should have stayed ontop of the pan delivery and we should have known sooner that a Plan B was needed. We ran into a permitting issue with the dumpster, but in the end Renew got the permit sorted. The installer was clean and meticulous, he gets an A+. A new guy was brought in to help speed up the project but he ended up creating an issue with plumbing that required patching. I wasnâ t happy about that, but in the end Renew made it right. The installer, plumber, and glass company that Renew hired were excellent professionals.

I have a beautiful new bathroom, the bathroom of my dreams! I will certainly be using them again for my next bathroom project, which they already have whetted my appetite for. There were only a couple snafoo's with the caulking, which they fixed immediately, and in the end I was very satisfied! Kudo's to ReNew Home Innovations for a wonderful install!

Hired for a complete master bath remodel. Enjoyed the whole experience and love the products used. One area of improvement is having the installer and the PM really understand the product and how to install them for a unique situation. We wanted the stone panel to transition from shower to tub surround as seamlessly as possible. Once they started, we realized they needed to go around a wall corner they could not take out (we were hoping to make wall flush). The completed corner is not as seamless as I would have liked it and we could have made a better call if everyone knew the best way to treat the product. Overall though, we love the master bath!

Very cool

Them very good

Started project late and after several calls from me pushing for a date. The job entailed expanding a basement bathroom and adding a shower for approximately $25,000. Sadly, they wouldn't paint the bathrrom ( new walls) because it wasn't specifically mentioned in the contract.

Had a great experience with this company. We had extensive water damage, that had caused mold. After getting that all cleaned up, we needed two bathrooms totally remodeled. Ryan the project manager, the sales team and the worker John are all awesome. We had to wait a little bit for the materials because of Covid shipping times. But other than that, they were very flexible, responded to my calls, and got the job time in a timely manner. Everything was done as we wanted it, and now we have two new beautiful bathrooms. Definitely recommend!

Had to re-do the floor three times. Terrible communication all around. Would be happy with my old bathrooms at this point.

Almost no communication from this company regarding scheduling or status. Installation of the flooring and shower material was sloppy at best. Large gaps in the corners of the shower material were filled with silicone. Large gaps in the flooring around the door frames were filled with white caulk, When showering, the shower door leaks a substantial amount of water on the floor. Material changes were made without my prior knowledge or approval. Renew refuses to provide the cost breakdown for those changes. The project manager Ryan and president Nick were flippant and cavalier about my concerns. Nick was very condescending to me and refused to take my concerns seriously. He verbally promised to correct issues with installation and to date has failed to follow through. I would NEVER recommend this company!

Better communication with customer would be helpful.The installer was excellent,the customer service group could do better communicating status of job.

The guys that did the actual work on my house were awesome. Very professional and helpful. The work they did was beautiful! The owner of the company and his son are only concerned with money, not the customers. If it is not on the contract it does not happen. After paying thousands of dollars I was told I would have to buy my own closet doors and a TOILET because it was not on the contract! If it was not for the help of Ryan the project manager trying his best to fix problems I would have left a horrible review. If you use this company I would suggest that you write out exactly what you want to be done and what you will need in supplies. Do not sign the contract until you go over it with a fine-tooth comb! Do not let the salesman fast track you.