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Real Computer Solutions, Inc.
Computer Network or Wiring - Install or Repair, Home Theater System or Media Center - Install, TV Wall Mounting,
About us
Real Computer Solutions is the MD,DC, VA area's premier total-solution computer consulting company for both homeowners and businesses. We offer training, service, repair and support. Call us today! Please note that we specialize in what we provide, if you are looking for lowest price possible then we may not be right company for you.
Business highlights
Se habla espanol
Emergency services offered
23 years of experience
Services we offer
Cable TV or Modem Wiring - Install or Repair, Computer Network or Wiring - Install or Repair, Computer Repair, Troubleshooting or Upgrades, Home Theater System or Media Center - Install, Telephone Jacks and Wiring - Install
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.756 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 14% | ||
| 0% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 56 reviews
Jan E.
Mar 2019
Home Theater Accessory Installation
Vinnie, who took care of our issues, was excellent -- technically sound, great personality, nice fellow. I highly recommend this company.
Diana B.
Nov 2017
TV Wall Mounting
Nice company
Byron C.
Sep 2017
Extremely knowledgeable. The final cost was in line with the estimate. We received status updates. The job included rewiring DirecTv and improving our internet network to cover the entire house. All of the wiring is hidden for both internet and Satellite TV.
Jeremy F.
Sep 2017
Great customer service. Fast response and followup.
Ken J.
Sep 2017
TV Wall Mounting
The job went smooth from start to finish. Did two TV's over fireplaces including Apple TV and Sonos. All working perfectly and no problems. Vinnie and his partner worked clean and quickly. A++
Response from Real Computer Solutions, Inc.
"Thank you sir, enjoy your new technology and all its greatness."
Donna P.
Sep 2017
TV Wall Mounting
Response from Real Computer Solutions, Inc.
"Thank You, it was a pleasure meeting you."
Annie G.
Aug 2017
TV Wall Mounting
Very friendly main office contact, who was able to fit me in for an appointment the next day. The contractor they sent for the job was polite and efficient. He provided some cords I didn't have (although they were pricey, so I would recommend making sure you have all the wiring you need and that it is long enough for the job). All in all a good experience and a solid job.
Response from Real Computer Solutions, Inc.
"Thank you Annie for the kind review. We must ensure we are always prepared to complete the task requested or else no one will ever be happy. We always provide pricing up front so that their are no surprises. Thank you and enjoy your TV on the wall."
Aileen N.
Apr 2017
Computer Repair, Troubleshooting or Upgrades - For Business
He did a very good job.
Response from Real Computer Solutions, Inc.
"Thank you, glad to be of service."
Alex P.
Feb 2017
TV Wall Mounting
Doug came on time (early, in fact) and was moving quickly to complete the job every moment he was here. When you're paying by the hour, I consider that to be great service!
Response from Real Computer Solutions, Inc.
"Thank you for the kind words, much appreciated. We always try to be earlier if possible since we have found that it is beneficial for all of us. And off course service is not just what we do, its how we do it."
TAMEKA O.
Jan 2017
TV Wall Mounting
Heidi followed up several times to confirm my appointment and promptly notified me when the installer was able to arrive earlier than expected. The installer came early and patiently awaited my arrival home from work. He was extremely professional and helpful. He mounted my TV and improved my existing surround sound set-up. I was extremely pleased with his work.
Response from Real Computer Solutions, Inc.
"Excellent, we love hearing how out efforts and service is appreciated. Thank you."
Tim M.
Dec 2016
Computer Network or Wiring - Install or Repair
We had the owner, Vinnie, and he did a great job diagnosing and solving our problems. Will definitely call them again the next time we need computer/network expertise.
Response from Real Computer Solutions, Inc.
"Thank you for the kind words. Service and Knowledge is our expertise."
Jonathan C.
Dec 2016
TV Wall Mounting
He was very careful when he moved some furniture and I greatly appreciated how cautious he was.
Response from Real Computer Solutions, Inc.
"Thank you for the wonderful kudos. We certainly love our clients and respect their belongings. Pleasure installing your TV for you. Happy Holidays."
Andrew M.
Dec 2016
Home Theater System or Media Center - Install
They were very helpful and efficient. I just wish I had been more prepared in order to finish the task. But I wouldnt have been able to start without their help.
Response from Real Computer Solutions, Inc.
"Thank you Andrew, appreciate the wonderful feedback and glad to be of service. Please don't hesitate to contact us in the future."
Stephanie V.
Oct 2016
TV Wall Mounting
Get all materials before hiring, they overprice parts and their work is good but they will turn a 2 hour job into a 4 hour job. A $200 job turned into almost $600 job.
Sherif I.
Sep 2016
Computer Network or Wiring - Install or Repair
Vinnie was knowledgeable and very attentive. He certainly solved the problem. Made right diagnosis and found solution although it took a bit of discussion to keep solution most simple and least costly. I thought it was a bit expensive overall- hourly rate seems high.
Response from Real Computer Solutions, Inc.
"Thank you for the kind feed back, we certainly strive to always be the best at what we do. Please note that the hourly rate for computer support service was disclosed at the time of appointment scheduling. We also did not charge any additional fees for travel or equipment pick up which was used for the solution in resolving the problem. We always stand behind our work to ensure 100% customer satisfaction is achieved for all of our clients. This is the unique service level of quality we provide to all of our clients, its just makes life much easier for all."
Andrew S.
Sep 2016
TV Wall Mounting
The work they performed was excellent and the technicians were very professional. However, the mount they provide can be purchased for much cheaper online.
Response from Real Computer Solutions, Inc.
"Thank you for the kind feed back, we certainly strive to always be the best at what we do. Please note that the price for the mount was disclosed prior to any work being done and agreed upon. We also provided a 15% Military discount on the entire invoice. Additionally we were able to provide the mount from our local warehouse at our cost. We always try to make life easier for our clients, it is just part of the service we provide, thus setting us apart from the competition."
Carlos A.
Sep 2016
Computer Network or Wiring - Install or Repair
Professional, friendly, great service. Will call again.
Andre F.
Jul 2016
TV Wall Mounting
Great job
Response from Real Computer Solutions, Inc.
"We must go above and beyond ?the sale" to provide a positive experience that is built on trust."
Renee A.
Jun 2016
TV Wall Mounting
The professional that came to the house for my 65inch TV was great. On time, Professional and would recommend to Family and Neighbors.
Response from Real Computer Solutions, Inc.
"Thank you for the wonderful feedback. Glad to be of service."
EUGENE B.
May 2016
The quality and service was right on time. Great service great technican very professional. The price was in range with other services, If I had to do over again, I would call him to do the work.
Response from Real Computer Solutions, Inc.
"You are most welcome sir. Thank you for the opportunity and appreciate supporting small business. Thank you."
Yvonne G.
Apr 2016
Very fast and courteous service, very pleased with the result, a pleasure to work with
Vanessa P.
Feb 2016
TV Wall Mounting
Arrived at the very back end of the time frame provided, but the appointment was provided with very short notice from me. Once there he was fast and efficient.
Dan L.
Feb 2016
Difficult problem was fixed quickly
Charles R.
Jan 2016
Computer Network or Wiring - Install or Repair
Good at wiring. Fast, effective, accurate. The tech I had installed wall plates but not junction boxes for cat 5 and coax from an external run.
Linda P.
Jan 2016
TV Wall Mounting
Professional, courteous, prompt and anxious for the customer to be satisfied. They could not have been easier to work with
Licensing
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FAQ
Real Computer Solutions, Inc. is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Real Computer Solutions, Inc. accepts the following forms of payment: CreditCard
No, Real Computer Solutions, Inc. does not offer free project estimates.
No, Real Computer Solutions, Inc. does not offer eco-friendly accreditations.
Yes, Real Computer Solutions, Inc. offers emergency services.
Yes, Real Computer Solutions, Inc. offers warranties.