About us
Real World Cleaning Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
Business highlights
Emergency services offered
17 years of experience
Memberships & Affiliations
ISSA
Services we offer
Deep Cleaning, Maid Service, Recurring Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.518 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 6% | ||
| 6% | ||
| 0% | ||
| 6% |
Filter reviews by service
Showing 1-18 of 18 reviews
Tonya S.
Jul 2026
One Time Interior House Cleaning
If I could leave 0 stars, I would. I paid $300 for a deep cleaning. They did not even do a complete regular cleaning, let alone a deep cleaning. I emailed and sent numerous pictures. I was promised a re-clean. I have corresponded with them via email, text, and left a message. It has been over a year, and they have yet to complete a re-clean. Just spoke with a manager and they said that they can't offer a re-clean or refund after so long. This clean was completed in November of 2024. I notified them immediately that it was not cleaned. I was asked to take pics and send them in, which I did in early December. They offered a reclean. I asked them to wait until it warmed up. Then I was unable to have them come from March through August. I started reaching out again in August via text and email, and just today finally received a response. Below are just a fraction of the pics that I have of this horrible service. In a nutshell, I paid $300 for them to vacuum my carpets and wash 2 window se
Response from Real World Cleaning Services
"Hi Tonya, Thank you for your feedback. We?re sorry to hear you remain disappointed with your experience. To provide some context, your deluxe cleaning was completed on November 16, 2024. After the service, your payment was declined due to insufficient funds, and we made multiple attempts over the following weeks to reach you by phone, email, and text regarding both the payment and the concerns you had with the cleaning. Unfortunately, we did not receive a response despite those repeated attempts. On December 31, 2024, we were finally able to make contact and collect payment. During that conversation, you expressed concerns about the cleaning and stated that we should have returned sooner. We explained that we had been unable to do so because we had not been able to reach you despite our repeated communication attempts. Even though the request was already outside of our normal re-clean guarantee, we still offered to return and address the areas of concern as a courtesy. We did not receive a response to that offer until February 19, 2025, when you let us know you had been dealing with family matters and asked if the complimentary re-clean could instead be completed during the summer months. At that point, several months had passed and the home had been lived in, making it impossible to fairly evaluate or re-clean the original service from November 16, 2024. We stand behind our work and make every effort to promptly correct any legitimate concerns when we?re given the opportunity. In this case, we made multiple good-faith attempts to resolve the matter, extended an accommodation beyond our normal policy, and unfortunately were unable to complete a reclean due to the extended delay in communication. For those reasons, we do not believe it is reasonable to provide a complimentary cleaning more than a year after the original service. We wish you all the best. Kyle W. Owner"
Michelene M.
Dec 2024
Maid Service
Real World Cleaners, Josie, has done an amazing job cleaning our house! Josie arrives on time with a pleasant greeting and good attitude. Josie is friendly, very professional, very hard worker, and she leaves the house clean and smelling fresh. I appreciate Josie and she does a good job! Thank you! Michelene M., Galena, OH
Tyler H.
May 2024
One Time Interior House Cleaning
Would use Real World Cleaning again
Pennie S.
Dec 2023
One Time Interior House Cleaning
Taylor was awesome. She cleaned ao well and I 2as amaz3d!!
Susanne H.
Nov 2023
One Time Interior House Cleaning
Hard worker who went the extra mile.
Mary H.
Jul 2023
One Time Interior House Cleaning
Friendly girls, worked effectively, did all the special items I asked for. Home was clean and in order when they left.
Lurena T.
Feb 2023
Maid Service
If I ask any questions they had the answer, they were there when they said they would be and they did everything they said they would do and more. I knew who they were before they introduced themselves by the uniform they were wearing. This company is very professional.
Douglas C.
Feb 2023
Maid Service
I love having the same cleaner come every time! I trust them and enjoy the peace of mind when in the rare instance I donâ t get my preferred technician, I still get someone excellent! Great company.
Patrick R.
Nov 2019
Maid Service
Samantha did a great job. I would hire her and Elite again.
Response from Real World Cleaning Services
"Thank you much Patrick! We are happy to help."
R S.
Nov 2019
Maid Service
Chris B.
Apr 2019
Maid Service
I have used this company for 4 years now. Very consistent and quality work. And if they happen to miss something, the owner has contacted me, and sent someone over that day or next. FANTASTIC, WILL USE THEM ALWAYS!!
Marissa B.
Apr 2019
Maid Service
Elite home cleaners is wonderful and professional!
Candia H.
May 2018
The team that cleaned my stairs and upstairs carpets was on time, very courteous and experienced. They got very set in pet stains out of the carpet so that it looked very nice, as if they never had been stained. I can now put my house on the market with confidence.
PETER V.
Mar 2018
Maid Service
THEY did a wonderful job, my house looks great. all the dust is gone. hasn't looked this great since my wife passed away. THEY ARE MY CLEANING COMPANY IF YOU NEED A GOOD CLEANING!!!!! ELITE is your company.
Robbie H.
Jul 2016
One Time Interior House Cleaning
Two women came to the house, stayed 3 hours, was charged 6 hours labor. For the time they were here, they didn't get much accomplished. And the work that was done in the bathrooms, I had to do again because the faucets, toilets, mirrors, and bathroom floors had not been cleaned.
Response from Real World Cleaning Services
"This is very disturbing. We guarantee our work 100%. I will try to determine who this client is so that I can contact him/her to make this right."
Shirley L.
Oct 2015
Maid Service
Very prompt & responsive customer service and cleaning personnel were thorough and personable
David C.
Feb 2013
N/A
Maid Service
They were very prompt. They had an opening for the next day, so we took advantqage of it at their "special" price. Was well worth it. Their crew did an excellent job and were very polite. We will be looking at a once a month cycle now with them.
Marissa B.
Feb 2013
N/A
One Time Interior House Cleaning
They did a move in cleaning for me. They did the cleaning when we were not home. They did everything to my satisfaction. Very great and professional. Very trustworthy.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Real World Cleaning Services is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Real World Cleaning Services accepts the following forms of payment: CreditCard
Yes, Real World Cleaning Services offers free project estimates.
No, Real World Cleaning Services does not offer eco-friendly accreditations.
Yes, Real World Cleaning Services offers emergency services.
Yes, Real World Cleaning Services offers warranties.