Red Royal Electric, Inc.

The electrician arrived an hour late and then left to go shopping for supplies. The man was nice but did not seem knowledgeable. Kept talking on the phone with someone giving him instructions on how to complete the job (rewire the water heater). He did not clean up the hallway well. Also, I needed an electrical outlet changed to GFI. He started the job but could not complete it as he did not have the box. He capped off the wires and now I have no electricity from that outlet and have another company coming tomorrow to fix it. He also tacked on a $49 service fee even though I had the work done and asked several times before work started about how to get a coupon. I called their office to find out about the service fee and was told that is what the owner wants. Tonight I see on their Facebook page that they are claiming no service fee if work is performed. I have been taken! So disappointed!!

Recalled on outlet previously put in quick service to recheck and secure.

Andi and Chad are the VERY BEST and I also recommended my daughter to have them come to her house they were wonderful clean excellent service and I couldnâ t ask for two better people to help us in this project! They deserve a big fat raise!!! Seriously! I always will recommend them every time! Thank you

They were good

Arrived on-time. Did a great job. Extremely happy with service. As a realtor I will happily recommend Red Royal Elec. to clients.

Quick & courteous

They came in quoted me a fair price. Did the job within the quoted price. I am very happy with the work they did and call them again when I need electrical work done

Red Royal Electric Inc sent Matt Nicholson to our home assess the electrical issues we wanted addressed. He showed up on time on the day scheduled. He spent as much time as we needed going over every issue and request that we had. It did take some time, but he was very patient, attentive and thorough. Matt gave us options to do the work in phases, if we wanted to. Because we had a "laundry list" of things to go over, he was only able to do some of the work that day. Two business days later, Matt came back to finish the work. He did an excellent job of installing 2 ceiling fans, 3 outdoor security lights (one had to be accessed from the attic). He replaced, removed , relocated, rerouted and repaired wiring and switches, and installed a light and with a light switch in our attic. Ryan accompanied Matt on the job to help with all the work. He was very knowledgeable and a hard worker. We were fortunate to have both electricians working in our home. We have used Red Royal Electric Inc in the past just once. I'm pleased that we decided to go with them again. When I needed to contact the office, I was able to speak with a person. They really strive to be on time, professional, thorough and even thoughtful.

I'm an estates manager and have used several electricians over the years - never stayed with one until Red Royal. I was given a good referral for them and from start to finish each job they have performed very professionally. Highly recommended.

David the electrician talked me into stopping my whole house protection from Duke Energy and he installed 2 surge protectors. One was for the main electrical panel and the other for the A/C condenser at a cost of $655.00. Last year, the one on the A/C condenser blew out, leaving a big hole in the surge protector and a huge black mess on my wall from it burning up. Now I will have to pay another electrician to take the charred mess of plastic off. Needless to say, I am back with Dukes whole house protection and it is only $7.99 per month.