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About us
Redwood Empire Restoration is one of the most innovative and service oriented restoration companies serving all of Sonoma, Marin and Napa counties. As an owner - operated company, I provide my clients' with more than a decade of experience and have perfected my method of cleaning using a rotary shampoo floor machine to break up the dirt and then thoroughly rinsing clean with hot water. Because it is my mission to exceed my clients' expectations every day, I have invested in the best truck mounted equipment around, the Prochem Everest. Over the years I have continually worked hard to maintain an unsurpassed reputation for quality and customer satisfaction. I look forward to exceeding your greatest expectations. Call Redwood Empire Restoration today!
Business highlights
22 years of experience
Memberships & Affiliations
20/30 club of Sonoma County
Services we offer
24 hour Emergency Water Extraction: Complete dry down of structures., Carpet Re-Streching IICRC RRT Certified, Carpet and Upholstery Cleaning/ Shampoo & Clear Water rinse all jobs, Oriental Rug Cleaning off site at workshop, Tile / Grout Cleaning & Sealing of tiles. Window Washing
Amenities
Free Estimates
Yes
Warranties
Yes
Reviews
4.9285 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 5% | ||
| 1% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 285 reviews
Ragozzino P.
Jun 2026
Carpets or Rugs Clean at Home
Over the years, Eric has cleaned my carpets several times. He never disappoints. He is knowledgeable, courteous, punctual, and always does an excellent job.
JEAN C.
Nov 2023
Eric was quick in responding to my inquiry, showed up on time and had some good advice on what to do with my rug. The price he quoted was within what I expected, the work was done in a timely manner, My old rug looks new again. Thank you for the excellent customer service.
Emalene A.
Jan 2022
Carpets or Rugs Clean at Home
Positive.
Bonnie D.
Apr 2021
Carpets or Rugs Clean at Home
Right after submitting my HomeAdvisor request, Eric called me at lightening speed to set up a time for an estimate. He arrived on time for both the estimate and job. He and his assistant were professional, efficient, conscientious, respectful and VERY hardworking. It took them a lot of HARD work as our carpets, carpeted stairs and area rugs were dingy and stained. They are now bright and clean. YAY! Happy customer and would hire Redwood Empire Restoration again.
Diane B.
Oct 2020
Carpets or Rugs Clean at Home
Hire this company for any home cleaning project! Eric is exceptional in every way -- efficient, professional, transparent. It was a pleasure to use his excellent, excellent service. Can you tell I highly recommend him?!
Ian R.
Aug 2020
Carpets or Rugs Clean at Home
Eric was very responsive and I like that. I was looking for a carpet cleaner with a good reputation and reasonable price. My carpet really looks great and smells good! I highly recommend Redwood Empire Restoration for your carpets You won't be disappointed! Ian R.
Amanda S.
Aug 2020
Eric was on time, very thorough and hard working. He did a good job, and the rugs look great. There were spots I thought would not come out that seem to be gone. I would definitely recommend Redwood Restoration Empire.
Greg H.
Jul 2020
Carpets or Rugs Clean at Home
Great job done.
Katherine B.
Jul 2020
Carpets or Rugs Clean at Home
If you want a excellent carpet cleaning definitely hire Redwood Empire Restoration. I was very pleased and Eric was wonderful.
Miya P.
Jun 2020
Carpets or Rugs Clean at Home
Eric is super nice and laid back but still really efficient thorough! He got back to me within minutes of my requesting a quote and was easy to schedule with--the whole project was done from start to finish within 5 days of my having the idea. His rates are very reasonable and he left my house cleaner than it's been in years. Highly recommend. I was going to rent a carpet cleaning unit and do it myself but it was so worth the money go this route instead--Eric did a much deeper cleaning than I could have done and was much faster than I would have been on my own. Thanks Eric!!
Lindsey Y.
Jun 2020
Carpets or Rugs Clean at Home
Eric was super quick to give me a quote! Like really quick! Shows that he is prompt with customer service! Got the quote and he came the next day! Very polite! My carpets weren t super dirty(wear and tear type of dirty) but just got to the point that I didn t like looking at them. He made them look so much better! Highly recommend him if you need someone quick who has a reasonable price and does a good job!! Thank you!
TiAnne S.
Jun 2020
Carpets or Rugs Clean at Home
Eric was very responsive about when booking our appointment to get our carpets cleaned before moving out and is very easy to get along with. In no time he had finished and it looked great! Also his prices was are very reasonable. Eric did a great job and I highly recommend him.
Lisa W.
Jun 2020
Carpets or Rugs Clean at Home
Professional, friendly and very responsive. Good job for a good price. Highly recommend!
Michael H.
May 2020
Carpets or Rugs Clean at Home
Very professional and friendly. He confirmed appt night before and was prompt. Would give more than 5 stars if could. Carpets and tile look great. Highly recommend. Thanks Eric!
Julia L.
May 2020
Carpets or Rugs Clean at Home
Amazing service! He showed up early for our appointment and did a quick, fantastic job! He was also very friendly, which is a plus! I ll definitely be recommending this business to others in my housing area
James M.
Apr 2020
Carpets or Rugs Clean at Home
Wayne D.
Mar 2020
Carpets or Rugs Clean at Home
RER was very prompt in replying and was on time the next day. I was delighted that he managed to get out two stubborn pet stains. Highly recommend them and will use them again in the future
Michele H.
Mar 2020
Eric was quick to respond to my inquiry and took fantastic care of my area rug. Was super responsive and professional.
Steve S.
Feb 2020
Excellent service, and great people to work with!
Rebecca S.
Oct 2019
Carpets or Rugs Clean at Home
very nice
Ruth H.
Oct 2019
Carpets or Rugs Clean at Home
Excellent work. Professional cleaning of my Persian carpets and wall to wall carpeting. I am very pleased with Eric.
Paulette P.
Oct 2019
Eric was always on time ( or early). His work was impeccable and reasonable. When we experienced delays for our home renovation he did us the favor of storing our rugs until we were ready for them. No need to look further if you need rug cleaning service.....especially for Chinese sculpted or Oriental.
Sherry W.
Sep 2019
Carpets or Rugs Clean at Home
Professional service in every way. Appreciated very much next day service. No hesitation in calling this business next time I need this service.
Lucy W.
Sep 2019
Carpets or Rugs Clean at Home
Suzanne Q.
Sep 2019
Carpets or Rugs Clean at Home
Responsive, did a great job!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Redwood Empire Restoration is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 8:00 AM - 6:00 PM
Yes, Redwood Empire Restoration offers free project estimates.
No, Redwood Empire Restoration does not offer eco-friendly accreditations.
No, Redwood Empire Restoration does not offer emergency services.
Yes, Redwood Empire Restoration offers warranties.