Red's Appliance Repair

4.49 |472 Verified Ratings
Write a Review

Red's Appliance Repair

4.49 | 472 Verified Ratings
Write a Review

864-517-0594

351 South Hammett Road
Greer, SC 29651
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Profile
Red's Appliance Repair


Welcome to Red's Appliance Repair. We have been proudly serving the local area since 2008. Call today to schedule an appointment for fast, quality, and reliable service. You will not regret your decision to work with our company!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Greenville
  • Spartanburg
  • Hendersonville
  • Greer
  • Easley
  • Gaffney
  • Simpsonville
  • Tigerville
  • Una
  • Slater
  • Laurens
  • Wellford
  • Campobello
  • Fountain Inn
  • Roebuck
  • Boiling Springs
  • Duncan
  • Piedmont
  • Pelzer
  • Inman
  • Pendleton
  • Moore
  • Marietta
  • Reidville
  • Landrum
  • Woodruff
  • Mauldin
  • Cleveland
  • Fletcher
  • Pickens
  • Williamston
  • Saluda
  • Lyman
  • Travelers Rest
  • Taylors
  • Mayo
  • Mills River
  • Fairforest
  • Arcadia
  • Startex
  • Conestee
  • Gramling
  • See All >

Services Offered

Appliances
  • Appliance Repair

Areas of Expertise

  • Customer Service
  • Installation
  • Quality & Affordable Appliance Repair

Product Brands Used

  • Admiral
  • Amana
  • Asko
  • Bosch
  • Broan-Nu Tone LLC
  • Crosley
  • Dacor
  • Electrolux
  • Estate
  • Fisher & Paykel Appliances, Inc.
  • Frigidaire
  • GE Consumer & Industrial
  • GE Monogram
  • Gaggenau
  • Gibson
  • Hotpoint
  • Jenn-Air
  • Kenmore
  • KitchenAid
  • LG Electronics U.S.A., Inc.
  • Magic Chef
  • Maytag
  • Mielle
  • Roper
  • Sears
  • Sharp Electronics Corp.
  • Speed Queen
  • Sub-Zero Freezer Co., Inc.
  • Tappan
  • Thermador
  • Viking
  • Whirlpool Corporation
  • Wolf
  • See All >

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
12:00 AM to 12:00 AM
Sunday:
12:00 AM to 12:00 AM
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2008
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I enjoy repairing problems and it comes naturally to me!!.

We started in this industry in 1998.

We describe our business as Family owned and operated

What sets Red's Appliance Repair apart from the rest?

Customer Service and Honesty

 
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Ratings & Reviews
Red's Appliance Repair

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 472
  Page 1 of 48
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4.0   |  
Review by in Cowpens, SC
Project: Repair or Service an Appliance
He gave me a couple of options to fix the problem and his own opinion as to whether the options would even work and how long.
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1.5   |  
Review by in Spartanburg, SC
This pro diagnosed incorrectly the problem I was having with my dryer. It turned out I did not need a new part or order a new dryer. It was due to 220 service fuse issue.
Response by Red's Appliance Repair: i Personally went out to work on Mr. Dwight's dryer. I checked the voltage coming in and going out right in front of the customer and it was all correct. He was moving and wanted the dryer to be perfect for the new homeowners I told him that the control has issues, and he asked for a price and obviously it was extremely high but in order to get the dryer perfect the control needed to be replaced. He obviously did not like the price and decided not to go forward with the repair she didn't like the fact that I was there for about 10 minutes and told him exactly what his problem was he did not wanna pay. After going back-and-forth about him paying
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5.0   |  
Review by in Pickens, SC
Very professional, knowledgeable, scheduling was convenient
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5.0   |  
Review by in Taylors, SC
Quick and professional.
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5.0   |  
Review by in Chesnee, SC
Project: Repair or Service an Appliance
So helpful & knowledgeable. Reds is owned & operated by Red, himself. Red came to the house. Let s support small local business!
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4.0   |  
Review by in Spartanburg, SC
He called before he came to my house and arrived within window of scheduled appointment. Fixed the problem within 5 minutes after giving me 2 options.
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0.5   |  04-12-2019
Review by Cindy J. in Greenville, SC
I own a laundromat and he came to my business and made minor repairs to 8 pieces of equipment. When the billing arrived he had added on 3 motors which were not installed nor needed and various other parts. His bill was nearly 7000.00 for the repairs. I called him out on the parts he was charging me for but had not used and he made an adjustment to the bill down to 3700.00. I paid him that amount but will never allow him back in my business and would highly recommend that no one use his service. He is not honest.

2 of 2 users found this review helpful.

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0.5   |  04-10-2019
Review by Jaris H. in Spartanburg, SC
On 1/18/19, two technicians attempted to repair my front loading washing machine that was only about 6 years old. The techs tested their work, to ensure the unit would run after replacing the tub motor & mount; however, for some reason, they did not use clothing in their testing, the way you obviously would in a real-life scenario. Therefore, since they ran a rinse cycle only using water, the machine did not fault during their observations, and understandably they thought the repair had been a success. Immediately after the techs processed my $600 payment and left, I was eager to wash a load of laundry that had been accumulating for nearly 2 weeks. As soon as I put a full load of clothing into the unit and pressed the start button, after a few seconds, I received the same error message on the display as before I called to schedule the estimate and repair a week prior. I was in disbelief. It was Friday afternoon and nearly a quarter to 5, so I rushed to contact the store to inform the service clerk of the issue before they closed for the weekend. She immediately contacted the techs that had just left, and after calling back she communicated how they nonchalantly responded that the unit was working when they left. The truth is that the unit was WORKING before they ever even diagnosed what they believed was the issue; the point is that is was not working PROPERLY-- nor was is working properly after they had allegedly repaired it. The service clerk tried to make things right by having the owner, Red, come and look at the unit himself. So on the next business day, the following Monday, when I showed Red the issue, he was very apologetic. He explained how the entire tub & barren assembly would need to be replaced, and that it would end up costing as much as simply purchasing a whole new unit. So that is what I did. I bought a very nice, self-diagnosing, LG front loading unit from Best Buy for around $1800, after the extended warranties and taxes, since I felt the investment would end up paying for itself after such an exhausting experience with Reds Repair Service. But to make matters worse, Reds Service would not refund the $600 they charged to repair my unit in which they had failed to do. Fortunately, I used my AMEX card to pay for the service and filed a dispute so American Express could use their resources to retract the charge. Over a period of several weeks, I went back and forth with AMEX as they were unclear of what actually happened with the service, and the overall situation in general. AMEX informed me that Reds Service claimed they completed the repair and replaced parts while being fully aware that their efforts were unsuccessful. Therefore, AMEX was not sure how to proceed. They needed more information. No worries. I sent a very formal, detailed, 3-page letter to their dispute department explaining everything, including several pieces of documentation to support that the repair had failed such as the receipt for my new washer and a 2nd invoice Red had processed for the new estimate after his visit. The most valid point I made to American Express is that if Red's Service had completed the repair as they claimed, why was the invoice Red had processed after his visit, in the amount of $1245, different than the $600 charged on the day the repair had supposedly been completed? Clearly, in order for the issue to have been revisited, it could not have been done properly the first time. Thank you American Express for crediting the charge back to my account even though you had to force Reds hand to do it. The point is that I should not have had to spend so much time and effort to get Red's Repair Service to do the right thing. This is simply a very unethical, and very unprofessional service group-- period. HIRE THEM AT YOUR OWN RISK.
Response by Red's Appliance Repair: Listen, I understand the game! Almost every week we get customers who do not want to pay for their repair. We get bad checks, credit cards, charge backs and even fake cash. What Mr. Jaris is not saying is that after we repaired it and ran a cycle in front of him he did not say that the apartment complex had not plumbed his washer and dryer correctly, which made more water coming to the unit then usual coupled with the weight of the close that's what ultimately messed up his bearing which had nothing to do with our repair. So now what he is trying to do is contact his credit card and say that we never repaired it and we never did what we said.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Greenville, SC
very professional
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4.5   |  
Review by in Fountain Inn, SC
His project was to evaluate the problem and determine what the fix would be and how much it would cost. He did that and I determined to replace the appliance with a new one.
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Showing 1-10 of 472
  Page 1 of 48

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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