Refloor - Indianapolis

Amazing installation, done with perfection. Curtious and respectful of my property. Answered all my questions. Cleaned up afterwards. I highly recommend this company

Kai was my Rep for Refloor and she was extremely helpful and knowledgeable about the materials they provided and made the process simple.

Just placed the order today

Kia W was very pleasant and did a wonderful job presenting all the information and helping me find the right flooring. She is a pro.

This company was professional and so easy to work with from start to finish! Our installers Zach, Matt & Ashton were perfect! They finished out entire house in just two days!! They were personable, hard working, and very detailed. Our representative Taylor was available for any questions and super helpful! I highly recommend Refloor, hands down the best flooring company out there!!

From the sales rep Anna to the Install Coordinator Jean and the install crew Daryl, I had a first class experience. The sales rep was not pushy and took her time to explain the differences in floors. She worked with her manager to get me answers she was not sure of and helped me get the best pricing. Jean called me with information about getting ready for the installers, called me again when the install team was on the way and checked with me when the job was done. Daryl called me to let me know they were on their way we’re very professional and informed me on how they install would go. They did an excellent job and when finished they cleaned up their mess and thanked me for choosing ReFloor. During the entire process I had only one little hiccup, but the customer relations manager handled it promptly and matter was quickly resolved. I would recommend ReFloor to anyone wanting flooring installed. The entire team is courteous, professional and excellent to deal with!

Anna was very professional, kind and did a great job explaining our floor project. NO HIGH pressure! She worked with our budget and helped us update our cabin. I’d recommend her to anyone. Ask for Anna !

Saleslady (Anna) was excellent to work with. Explained everything and helped in every way. NO high pressure sales! Very professional.

Wonderful job thanks to Matt and his crew. Thanks Josh at Reflore. Great experience. Thanks everyone.

The experience was great. From sales to install! (This is my second time using Refloor.)

Chris was extremely knowledgeable about the product & the process…he was easy to listen to & took his time

Josh the coordinator of the job was extremely professional and with Matthew and his crew.

Excellent. Good customer services

It was a pleasure to meet and plan our new floors with Julie.

Very satisfied with the overall work. The crew was very respectful and courteous.

Bryan did a great job.

Giving Jeff a 5 did great presentation

Xander was great and well informed about the product and my up coming home project. Roger is great too.

Refloor just put a new floor in my dinning room it’s beautiful. The office people were extremely helpful, the sales man, Jeff was very knowledgable and answered the questions we had.

Xander Was an outstanding salesman, explained the process and everything the company has to offer in depth explained the plan , the install team was wonderful to work with however the Cooperate side of this company is awful and completely lacks communication from giving me inaccurate times for arrival, to having the install crew show up at the wrong location. The supervisor over the crew wasn?t answering his phone when the install crew called on day 2 took over an hour to get a call before they ever started work, wasn?t given notice of when they?d Be done for the day or arrival on day two was just woke up to someone knocking on my door. The crew wasn?t supposed to leave before we did a walk through they were already gone when we arrived at the house. Overall this has been the worst company to deal with for your floors and I will not recommend them to anyone the floors look great but Refloor is an awful company that needs to work on transparency and communication.

Very organized and responsive

My project was done with 10 days from requesting a quote. Quick estimate and half day install. Communication was clear and timely. Installers were excellent. No mess left behind. It’s been 3 weeks and no issues so far. Pricing was competitive and quality of floors was with the cost.

Refloor's team headed by Mehdi arrived promptly at 9 am and the floors were completed by 4pmâ ¼ï¸ All 3 guys were professional and concerned about my overall satisfaction, and they did a fantastic jobâ ¼ï¸ I would highly recommend Refloo â ¼ï¸

Refloor is extremely organized and professional. Their communication alone was 5 stars. They were extremely patient, answered all of my questions and my floors turned out beautiful. They moved all of my furniture, installed the flooring, cleaned up and put all of my furniture back. They were over the top friendly and confident. I would definitely recommend Refloor!

Refloor did a great job on my basement and laundry room floors. The salesperson was very knowledgeable and made picking a color easy. My old floors were scratched up because of my dogs but my new floor is definitely more durable. I definitely recommend Refloor to anyone that wants new flooring in their home, you won't be disappointed!