Reliability Home, LLC

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95% Recommended

16 Years In Business

Company Details

Verified Licenses

Contact

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2819 North Point Blvd., Ste. I
Dundalk, MD 21222

http://www.reliabilityhome.com

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Hours

Mon: 8:00 AM - 8:00 PM
Tue: 8:00 AM - 8:00 PM
Wed: 8:00 AM - 8:00 PM
Thu: 8:00 AM - 8:00 PM
Fri: 8:00 AM - 8:00 PM

Sat: 9:00 AM - 5:00 PM
Sun: 9:00 AM - 5:00 PM

Details

In Business Since 2007

"Rely on Our Ability"

Reliability Home has a single mission: Customer Satisfaction! We deliver on our promise by having experienced and professional Service Technicians and Office Staff. We focus on the needs of our customers, providing personalized attention and a stress-free experience. This approach has set us apart and made us one of the leading Heating and Air Conditioning companies in Maryland. Hello, I'm Robert Matheny, the Operations Manager here at Reliability Home. When you hire Reliability Home, you are joining our family of satisfied customers. Give us a call today!

How We Got Started

I chose to work in this industry because We enjoy the mechanical side of the job but also enjoy the time we spend with our customers. .

We started in this industry in 1998.

We describe our business as Rooted in the community

Community Involvement

Sponsor LTRC baseball team 11-12 Tigers (Undefeated BTW)

Non-profit work with Laughing Wolf Resources Community Food Bank

Sponsor Watersedge Hammerheads Youth Football

Sponsor Middle River Indians T-Ball Team

Non-Profit work with Middleborough Volunteer Fire Department

What makes your company different from all the other companies?

Customer Service! We care about our customers and their needs, and that is rare now a days.

Credentials

State Licenses

Home Improvement Contractor

#: 102008

EXP: 4/9/2025
Master Plumber

#: 103518

EXP: 9/12/2025
Master Natural Gas Fitter

#: 103518

EXP: 9/12/2025
Master HVAC

#: 63026

EXP: 10/12/2024

Memberships and Affiliations

North American Technician Excellence (NATE)

Awards

Winner of the Home Advisor Best of 2017 for Customer Excellence
BBB Accredited A+
Trane Comfort Specialist 2017
NATE Certified for Excellence

View All Details & Credentials

Achievements

Service Details

Residential Work

Areas of Expertise

Central A/C
Heat Pump
Gas Furnace
Water Heater
Boilers

View All Offerings and Cities Served

Cost Information

Warranty Offered
Trip Charge May Apply
Credit Cards Accepted

Ratings

4.6

853 Verified Reviews

5

688
4

123
3

13
2

11
1

18

Highly rated for

Quality
Customer Service

Reviews

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Showing 1-10 of 853 results

5.0 Suzanne D. Owings Mills, MD

9/5/2023

Repair or Service a Central Air Conditioning System

They were very tolerant of my blubbering phone calls wondering about a timeline with regards to when the second tech would get to me with the part. Both techs were awesome!

5.0 Frank K. Linthicum, MD

5/29/2023

Repair a Natural Gas, Propane or Electric Fired Boiler or Radiator Heating System

We had been experiencing repeated issues with our radiators and boiler system. The company we were using was unable to diagnose the problem, and in fact, had misdiagnosed the problem, twice. We decided to give Reliability Home a try. Their technician came out, and, after a thorough check of the system, found the problem (two other companies we called, also failed to find the problem). I have been nothing but impressed with Reliability Home. The company is responsive, their technicians are knowledgeable and professional, their work is thorough, and the quality of their work is excellent. I have since recommended Reliability Home to our neighbors, who are now also fans of Reliability Home.

3.5 Janet I. Curtis Bay, MD

5/8/2023

Install, Repair or Replace Plumbing or Fixtures

The tech fixed my plumbing problem?Pricey, but they had financing options which came in handy

5.0 John D. Rosedale, MD

5/5/2023

Repair or Service Furnace or Forced Air Heating System

Men did a great job. Would use them again.

5.0 John D. Rosedale, MD

5/5/2023

Repair or Service Furnace or Forced Air Heating System

Men did a great job. Would use them again.

4.0 Nathan T. Baltimore, MD

3/20/2023

Repair or Service a Central Air Conditioning System

Reliability Home provides top notch service for a top notch price. They do provide a variety of repair options and work around your schedule well.

4.5 Cynthia M. Parkville, MD

1/16/2023

Install, Repair or Replace Plumbing or Fixtures

Mr. McGee was very professional. He accessed problem and told ne what was wrong. He did the did the work effectively and efficiently.

4.5 Nick C. Rehoboth Beach, DE

9/15/2022

Clear a Clogged or Slow Drain

Expensive but the job was well done. Ty

5.0 Leonard P. Crofton, MD

8/31/2022

Repair or Service a Central Air Conditioning System

post where you wish

5.0 Leonard P. Crofton, MD

8/31/2022

Repair or Service a Central Air Conditioning System

post where you wish

Showing 1-10 of 853 results Showing 0 of 0 results

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Reliability Home, LLC

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In Business Since 2007

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What makes your company different from all the other companies?

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Air Conditioning

Heating & Furnace Systems

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