Reliable Security Solutions, LLC

4.17 | 15 Verified Ratings
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Reliable Security Solutions, LLC

4.17 | 15 Verified Ratings

484-725-2850

7007 Lincoln Drive
Macungie, PA 18062
 
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Profile
Reliable Security Solutions, LLC


We specialize in security systems for residences, businesses and schools. We install intrusion systems, access control systems, video systems, fire - smoke and heat detection systems, and intercom systems. We also install cellular radio alarm transmission systems. We have 24hour monitoring and service. All new installations come with a one year warranty on all parts and labor. We also offer free estimates . We are a custom service company we do not service or install pre purchased products!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Wilkes Barre
  • Reading
  • Lancaster
  • Allentown
  • Norristown
  • Valley Forge
  • Bethlehem
  • Levittown
  • Chester
  • Easton
  • Wayne
  • North Wales
  • West Chester
  • Doylestown
  • Lehigh Valley
  • Southeastern
  • Eagleville
  • Harleysville
  • Media
  • Fort Washington
  • Marcus Hook
  • Seltzer
  • Bensalem
  • Blue Bell
  • Downingtown
  • Audubon
  • Pottstown
  • Exton
  • East Stroudsburg
  • Collegeville
  • Phoenixville
  • Conshohocken
  • Hazleton
  • Lebanon
  • Langhorne
  • Southampton
  • Pocono Lake
  • Telford
  • Spring House
  • Warminster
  • Slatington
  • Adamstown
  • Pocono Pines
  • Feasterville Trevose
  • Boyertown
  • Denver
  • Souderton
  • Chalfont
  • Wyncote
  • Pocono Manor
  • Narberth
  • Kennett Square
  • Bowmansville
  • Colmar
  • Lititz
  • Coopersburg
  • New Hope
  • Coatesville
  • Thorndale
  • West Point
  • Myerstown
  • Villanova
  • Paoli
  • Pen Argyl
  • Stroudsburg
  • Newtown
  • Leola
  • Fairless Hills
  • Schwenksville
  • Worcester
  • Aston
  • Wallingford
  • Conestoga
  • Landenberg
  • Broomall
  • Morrisville
  • Hatfield
  • Brodheadsville
  • Richboro
  • Dresher
  • Cheltenham
  • Oreland
  • Avondale
  • Glen Mills
  • Reamstown
  • Albrightsville
  • Merion Station
  • Skippack
  • Chadds Ford
  • Christiana
  • Ephrata
  • Fogelsville
  • Glenside
  • Birdsboro
  • Elkins Park
  • Springfield
  • Fairview Village
  • East Greenville
  • Bryn Mawr
  • Chester Springs
  • See All >

Services Offered

Home Security Services
  • Alarm System Install
  • Alarm System Repair
  • Alarm System Monitor

Areas of Expertise

  • Alarm Installation, service, and monitoring My products offered only! No 3rd party products installations
  • Access Control Installation and Service
  • Video systems, IP and analog installation and service
  • Fire systems - Smoke, heat, and CO detection Installation, service, and monitoring
  • 24 Hour monitoring and service

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: One Year on parts and labor
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2011
Memberships & Affiliations
  • National Burglar and Fire Alarm Association (NBFAA)
  • Corporate Barter Network
State Licensing
Trade: Home Improvement Contractor
License #: PA114418
Expiration: 02-23-2019
Insurance
Type: General Liability
Amount:
Expiration: 06-20-2018
Awards
  • Voted Best Security Installation Company in Macungie, Pa for 2013 & 2014
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I graduated college with an Associates Degree in Electronics and worked in the industry for 34+ years.

We started in this industry in 1980.

We describe our business as Family owned and operated

 
Free Offer! Get 3 months monitoring free when Becoming a new customer Free Offer!
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Ratings & Reviews
Reliable Security Solutions, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 15
  Page 1 of 2
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5.0   |  
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5.0   |  
Review by in Allentown, PA
Project: Repair an Alarm or Security System - For Business
Great experience!
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4.0   |  
Randy responded immediately to our request. Work was completed in less than 1 week from our original inquiry. Randy was thorough and knowledgeable.
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4.0   |  
Review by in Reading, PA
It was a plweasant and smooth
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0.5   |  07-21-2017
Review by Frackville F. in Frackville, PA
Project: Install an Alarm or Security System
The equipment installed was not what was requested. Equipment installed was not done correctly or completely. We were left with bare wires and nothing fully working. We were told they would only come back if we were willing to pay for more work. After months of going round with Randy, he claims no responsibility for anything within his company. Do yourself a favor and pay a little more for a better company! In the end, you'll actually have spent less to get a competed job. Too bad RSS isn't registered.
Response by Reliable Security Solutions, LLC: We did everything we could to help this customer. they were completely satisfied when I spoke with her on the telephone, after the job was completed. They later tried to send RSS a bill for work from another company, that she authorized to come in to do service, which was about the same as the work we performed for them. We refused to pay an invoice that was out of the clear blue and unauthorized by RSS. The information supplied here is very inaccurate! It appears they were looking for a free system.
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4.5   |  
Review by in Wayne, PA
Randy is very experienced and knowledgeable, and easy to work with.

0 of 1 users found this review helpful.

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4.0   |  
Review by in Easton, PA

0 of 1 users found this review helpful.

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0.5   |  12-07-2016
One of our security cameras stopped working. We called RSS and asked if they help us fix it. The technician came and looked what he has to look. He said he can't solve the problem. We called another company. They changed a network cable and the camera was back online. After some time we received a $150 invoice from RSS. ($25 trip charge+$125 service) We said they couldn't solve the problem and we can pay 1/3 of the invoice ($50) They said we have to pay in full or they will take legal action. I explained it was a cable problem, and they failed to fix the problem. They said their technician was supposed to look at the camera itself, not the cables of the camera, and the camera didn't have any problems. Now we have to pay $150 because RSS thinks fixing a CCTV camera doesn't involve looking at the cables that connects it to the server. Very disappointed.
Response by Reliable Security Solutions, LLC: We were unfamiliar with the camera system, and were not given the correct information by the customer when we arrived. We were not able to correct the problem, that is true. We did what we could with the information we had, and spent about an hour looking for a solution. We sent them a bill for $50.00 for our time, but never threatened them to take legal action because they refused to pay.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Yardley, PA
nothing

0 of 1 users found this review helpful.

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5.0   |  
Review by in Emmaus, PA
Project: Monitor Alarms from Security System
RSS was very helpful in designing and configuring our system. Work was done on time and worked well.

0 of 1 users found this review helpful.

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Showing 1-10 of 15
  Page 1 of 2

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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