The overall transformation and quality from Renovation by Burbach looks phenomenal when comparing how the house was before to how it is now. The existing material was starting to rot, paint was peeling off, and other areas seemed like it was starting to fall apart (the house is over 100 years old). Removing some of the old material and replacing the whole exterior with new material, we feel confident that the house will last for many years to come (structurally and aesthetically).
There was a line of communication via group text between me and my husband (homeowners), Chris (sales/design consultant), Jason (operations manager), and Jay (project manager/foreman). Jay was quite friendly and understanding while coordinating with us and the installers. Chris was clear on going over everything at the start of the project, any change orders, and any communication all the way until the end of the project.
If you are doing a renovation, be aware of any pre-existing conditions that may come up that couldn’t be seen prior to demolition of removing old existing material. Our house had some rotting wood and water damage under some of the exterior materials. There wasn’t enough contingency in the estimate to replace the damaged materials, so it resulted in a change order. It is best if you are as specific as possible and know exactly what you want at the beginning to avoid any change orders. Provide any sketches or drawing layout ideas you may have (send through group text and/or email). When you do a walk through at the start of the project, I recommend to send them a follow-up text or email of any final decisions that were made to confirm any verbal decisions. For our project, there was a misunderstanding about the door trim. We envisioned the door trim to be the full length of the door while they envisioned the trim only running down to the stone sills (most likely a misunderstanding from a verbal miscommunication error). We provided exterior elevation drawings showing that the door trim is the same length as the doors (while window trim only went down to the stone sills). Even though they had to make some adjustments (cutting some of the stone back after it was installed), they honored the style we were looking for. There was a minor issue with a new window (wrong style and it was damaged), but they were able to replace and install a different new window with no hesitations. They took the time to properly fix existing damages, installing waterproof barrier, sealing the holes (from staples), installing lath, water runnoffs, scratch coat, mortar, stone, stucco, aluminium trim (soffit and facia), and James Hardie trim (around doors and windows).
Keep in mind, your site project is not their only project (same goes for any renovation company). With that being said, the project took longer than anticipated. It was estimated to take about a month and it took closer to five months. We appreciate that it wasn’t a rush job (we’re not going anywhere seems how we already live in the house) and anyone on site appeared to take pride in their work. However, it would’ve been better if we knew what days they plan / don’t plan on being here (other than just regular weekend off time and possible bad weather) - or at least a weekly update. There were times when there wasn’t anyone here for a few days to a whole week. Other times, there’d be only one person here for a couple of hours. Besides that, there were days where they were here for majority of the day and got a decent amount of work done.
Eventually, we plan on building a detached garage and we’d like to have Renovation by Burbach take on the exterior finishes to match the house. We recommend Renovation by Burbach for exterior renovations.