Resolve Pest Control

4.72 | 47 Verified Ratings

770-486-9973

PO Box 3967
Peachtree City, GA 30269
 
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Profile
Resolve Pest Control


Responsive, Reliable, Resolve.

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Achievements


Service Area

  • Atlanta
  • Newnan
  • Peachtree City
  • Fayetteville
  • Jonesboro
  • Morrow
  • Forest Park
  • Riverdale
  • Senoia
  • Red Oak
  • Grantville
  • Griffin
  • Turin
  • Williamson
  • Hampton
  • Sunny Side
  • Tyrone
  • Fairburn
  • Brooks
  • Lovejoy
  • Luthersville
  • Moreland
  • Experiment
  • Sargent
  • Union City
  • Haralson
  • Sharpsburg
  • Gay
  • Palmetto
  • See All >

Services Offered

Pest Control
  • Rodent Control
  • Bug & Insect Control
  • Birds & Bats Control
  • Termite Control
  • Small Animal Control
  • Mosquito Control

Areas of Expertise

  • Pest Control - Bugs and Insects
  • Pest Control - Rodents
  • Pest Control - Small Animals
  • Pest Control - Termite

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 2007
Memberships & Affiliations
  • National Pest Management Association (NPMA)
  • Georgia Pest Control Association
  • AIB Certified
State Licensing
Trade: Pesticide Company
License #: 99731
Expiration: 06-30-2019
Trade: Certified Pesticide Applicator
License #: SP11592
Expiration: 06-30-2019
Trade: Nuisance Wildlife Operator
License #: CN22364
Expiration: 03-31-2019
Insurance
Type: General Liability
Amount: $0
Expiration: 04-09-2019
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

BOE Friends and Mentor Volunteer

Younglife

Special Olympics

Capernaum Secial Needs Volunteer

 
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Ratings & Reviews
Resolve Pest Control

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 47
  Page 1 of 5
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5.0   |  
Review by in Griffin, GA
From what I can tell so far, am very pleased. I love it when people are professional, polite and helpful, which this company seems to be. Will continue to use them!
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5.0   |  
Review by in Hampton, GA
They came out and did a free estimate. Very friendly and professional. They arrived before time.
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4.0   |  
Review by in Ellenwood, GA
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5.0   |  
Review by in Hampton, GA
The technicians were very courteous. They fully explained all that they were going to do.
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5.0   |  
Review by in Williamson, GA
The bestboth these men were so polite. They are a keeper.one was Trevor Brown.such a neat job.
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5.0   |  
Review by in Morrow, GA
We had animals in the attic, Resolve pest control came, assessed the situation and explained clearly whtat they needed to do so solve the problem. They closed the gaps that were allowing animals on the roof and set traps in the attic. We had contacted a couple more companies. The other 2 companies did not respond to our calls promptly and after 1 week one of them came and gave us a very expensive quote claiming that we had all kinds of animals in the attic, but the quote did not include closing gaps that were allowing animals in. Todd, the owner of Resolve Pest Control, called us and explained clearly what need to be done, and whenever we called back the office we received a prompt answer. They are very professional and we are satisfied with the job they did.
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5.0   |  
Review by in Newnan, GA
I was pleased they came, inspected, and did a good job.
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5.0   |  
Review by in Newnan, GA
none
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5.0   |  
Review by in Sharpsburg, GA
They found no squirrels so there was no charge. very good and thorough though.
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0.5   |  02-04-2018
Review by Zandra W. in Jonesboro, GA
Do not hire this company for squirrel removal! They only know the same information that the homeowner knows. Paid over $400 for squirrel removal and had to hire someone else because they were not able to stop the squirrel from getting back into the attic. They closed the hole and placed a trap in the attic. A squirrel came back that night and made another hole. Never came back to check the trap. Then wanted extra money to place a trap on the roof. Hiring this company was a waste of money.
Response by Resolve Pest Control: Thank you for your feedback. We are very sorry that you feel this way about the service that you received. We take great pride in the level of service that we provide our valued customers. You are are no exception to this and for that again I sincerely apologize. Our history with HomeAdvisor clearly indicates that this is definitely not the norm. We've received multiple "Best of Service Awards" for the South Atlanta area and have maintained a 4.68 out of 5 star rating. I understand that this doesn't serve as any consolation to you, but I hope it in some way assures you of our sincerity. With that being said I would like to address some things mentioned in your review with respect to your perspective. Your perspective is your heartfelt experience and it was our job to make sure that it was positive. In spite of our attempts, regrettably we were unable to so. Per the signed service agreement, you paid $425 for us to "seal (1) entry point" that was made by a squirrel, which was done successful and acknowledged as "satisfactory" by you. We also pointed out on the agreement that there were no guarantee of trapping success. Also, that once the original entry point is sealed properly, it is very common for a squirrel to make a new hole. Therefore, any new entry points could not be covered under the warranty but could be "sealed at an additional cost". We honored the warranty by sealing the identified entry point(s) and covered any re entry to said point(s). This was rendered successfully and documented with before and after pictures. In contrast to your claim, we also made multiple return trips to check traps and went outside of the original agreement by sealing up a new entry at no additional charge. Whereas negative reviews for our services are far and few between, we still must take this opportunity to learn from so that they remain distant and hopefully non existent. We do realize that your expectation was for us to remove a squirrel that had occupied your attic and or keep it from getting back in. At the end of the day, we weren't able to achieve that. On a constructive note please know that we've made some changes to our service agreement reemphasizing the bullet points previously discussed in hopes that there is no chance of any misunderstanding such as this to ever happen again. One time is too many when it comes to achieving our goal of outstanding customer service. Our service agreements, like many others in our industry, have hold harmless clauses all throughout them that specifically address variables that prohibit certain definitive results. Going forward we will make sure that the customer completely understands these said clauses and why they are in place. Thanks again for the feedback. We will let this serve as a valuable learning experience.
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Showing 1-10 of 47
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