Restoration 1 of Denton and Frisco

Dan was on-time, professional and courteous. He came out of Christmas Eve and back again on Christmas Day to check to see if things were drying out. He is very conscientious and saved the day!

I had a water line break and I came home to a completely flooded house. Restoration One was at my home in less than an hour to asses the damage and what necessary steps were needed for cleanup and repair. In 3 days kitchen area impacted was completely dry and repair work started immediately. The entire job was completed in 2 weeks and my kitchen looks as though nothing ever happened. Great customer service and workmanship. I would recommend and /or use them again in needed.

We came home from Sunday lunch with family to find our entire house flooded due to our refrigerator. Needless to say, we were extremely panicked. I had no idea what to do, and a google search lead me to Restoration 1. We called and they were at our house within the hour. From the moment Dan came in the door, he worked hard to put us at ease and keep us from completely panicking, while still being completely transparent about the damage. They took care of everything, removing the water and setting out fans and dehumidifiers. They even helped me with moving things, like the stuff in the pantry and furniture. (This was really helpful, especially since I have a toddler underfoot who just wanted to play in the water! I was able to focus on him while they took care of everything. Throughout the entire process they stayed in communication. They frequently checked in, always answered my calls or texts promptly, and made sure that we were in the best possible setup for our situation. Everything from the demeanor to the actual work to dealing with the insurance went smoothly and really kept the most stressful situation we have ever been in contained to the point where we knew everything was going to be ok. Don't get me wrong, I hope I am NEVER in this situation again, but if I was, I would 100% call Restoration 1 again in a heartbeat, and I highly recommend them to anybody experience flood issues!

Restoration 1 came out to my rental property when we experienced water damage due to busted hot water heater. I called Friday morning and Dan came out almost immediately. He quickly worked to get the water out and dry the house with dehumidifiers. Took about 4 days to complete the work. Dan did a great job and was very reasonable dealing with our unexpected lack of insurance coverage. I recommend Restoration 1.

Honest and ethical and did a GREAT job!

After our house flooded due to a storm, Dan was quick to respond after another big name company failed to keep an appointment. He worked hard to keep the cost and household disruption to a minimum and was out every day checking on the drying progress. His rapid response, attention to detail, and delightful personality has ensured that if, God forbid, my house should ever have water damage of any type, he and his company will be the first I call to get things taken care of rapidly, and most importantly, properly.

We recommend to everyone I know who runs into water damage

Excellent service, compassionate, caring technician, very prompt, very professional, state-of-the-art technology is used to pinpoint source of water leak, sturdy equipment is used to dry out the area, the technician was very prudent about the need for removing baseboards and carpet, and when it did become necessary, he used the utmost care - DO NOT HESITATE TO CALL RESTORATION 1 of Denton and Frisco