Restoration 1 of Mohave County

Not only professional, very kind. They went out of their way to soothe my toddlers. They took time to make sure the kids weren't scared as they worked. They were quick, cleaned up & did excellent work. We are so glad we chose this Company.

We highly recommend Eric from Restoration 1! We are landlords and had complaints of possible mold in our rental unit. Eric responded at the exact time he said he would be available, inspected our unit, and gave us advice on what to do to prevent any type of issues. We will definitely be doing business with this company down the line shall the need arise.

They did a really great job, very happy with the ratings.

Restoration 1 is great to work with. They charge very reasonable rates and had quick turn around times in both scheduling and cleanup times. I had to call them back three times because of an ongoing leak that we thought we found and fixed and didn't. Twice for water damage related clean-up, and twice for mold testing to make sure the building was safe. I really appreciate their help and their good, quick, and safe work!

Knowledgeable, professional definitely recommend

They were prompt, professional and thorough.

Restoration one, and Roto Rooter worked together to fix two water leaks, and the damage that it is done. They did an excellent job. I would hire them again for anything. They also worked very well with my insurance company.

I called asking if they charged to come out for water damage & they couldn’t give me an exact amount. I called them because I liked their reviews for their Havasu location. But the Havasu location # was not in service. It’s hard enough having to file a insurance claim but when you have other things going on it’s extremely stressful. When I’m told they charge to come out for an estimate for an insurance claim my mother is elderly & just lost her husband & it would have been nice to know how much the charge to come out would be so that if she did not have enough no one’s time was wasted. But to be told it depends. Most companies have a set amount for coming & giving an estimate.

Restoration 1 actually restored my home BETTER than before my water leak incident. Very professional and thorough They took the time to make things right to please me I would highly recommend the whole team

In August of this year, due to water damage, a corner of the ceiling fell through in the spare room of my rental property. I called Restoration 1 and although it was after business hours, a clean up crew was immediately dispatched and arrived within an hour. They immediately went to work including but not limited to : cleaning up all the debris, tearing down the wet drywall and insulation, HEPA vacuuming all fallen material and applying plant based antimicrobial agent to the surface area. All work was done with extreme precaution taken not to disturb or contaminate other areas of the house. When their work was finished, the opening was sealed sufficiently until permanent repairs could be completed. Several days later, a mold test was done which provided sufficient safety results. Needless to say, this can be an extremely stressful situation , dealing with upset tenants, and waiting for reports etc. however, with the help, knowledge and patience of both Dustin and Dylan at Restoration 1, this entire process was handled in the most efficient and professional way possible. My sincere thanks and gratitude to both and to their tech crews who are all truly assets to the company. Five stars is not enough. I wouldn't wish this problem on anyone, but if it happens, I strongly recommend you waste no time in calling Restoration 1 of Mohave County.