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Restoration King of America, LLC logo

Restoration King of America, LLC

Water Removal Recovery Service, Recovery Service Service,

About us

At Restoration King of America, LLC, we are your premiere source for carpet and fabric cleaning, air duct cleaning, and disaster recovery services . Since 2013, our company has offered the finest in craftsmanship and quality. For the best of the best call today for your next project. We offer emergency services!

Business highlights

13 years of experience

Services we offer

Applied structural drying, Carpet and Upholstery Cleaning, IICRC Certified Technicians, Indoor Air Quality, Water damage restoration

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.590 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
20%
3
3%
2
1%
1
2%

Filter reviews by service

Showing 1-25 of 90 reviews
Arley F.
Mar 2018
4.0
Yes, I recommend this pro
They did a good job on the oriental rugs, but they failed to communicate well with us on timing. Good people, just seemed overbooked on their main business of restoration projects.

Basilico J.
Oct 2017
1.0
I hired this company to come and remove some very faint mud smudges on my new couch. I informed them that the material on the couch was very delicate and had a special code for cleaning. They assured me they had done this before and were familiar with this fabric. I proceeded to let them begin their work. The next few days I continued to watch the couch to see if it would dry up as they had been left it soaking wet. Upon drying, the couch retained watermarks throughout. After giving the couch a while longer to dry up, I brought the problem up to the techs who came to clean our carpets. They mentioned they would talk to the owner of the company. The owner said he would come and see The damage and then subsequently called to cancel. After trying to get in touch with him for a week, he finally answered his phone and said that his techs would come out again and try to remove the stains with a special product. He assured me that this product would remove any yellowing. I agreed to give them a second chance and have them clean the couch again. The stains did not come out with the special product called brown out. The owner then finally decided to make an appearance to see the couch for himself. He offered to take the couch with him to his shop and clean it with something that was not accessible to his employees. At first I agreed to let him take our couch and then upon further consideration I decided there was no guarantee that the stains would come out this time. The stains have been caused by them after all and had not come out with the special product recommended by the owner. I then asked for my money back on the cleaning of the couch and was assured that it had been done. After several times of telling them that we did not see the money back on our account, The owner finally took it upon himself to quickly look at his system and agree with us that (sure enough) the payment had not gone back to our account. Once again unreliable. Our couch was a mere two months old and had cost us nearly $3000. We asked to be compensated for the damage done. The owner refused to replace our couch despite the fact that it had been their fault and his insurance would have covered the damage. He continues to insist to this day that he would like to try to clean it again in his own shop.

Elizabeth S.
Sep 2017
5.0
Yes, I recommend this pro
All was great. Chairs look like new. Very nice personnel. Neat and tidy work and cleaned up afterwards. Very happy with work

Peggy L.
Aug 2017
5.0
Yes, I recommend this pro
Absolute pleasure! Very friendly, professional and thorough! Will absolutely use again!

Gary G.
Aug 2017
4.0
Yes, I recommend this pro
Service person did very good job - worked hard and had good people skills. Only caveat is equipment to get to outside vent on roof lacking. Sesmed to do good job on cleaning vent from inside.

Arthur W.
Aug 2017
5.0
Yes, I recommend this pro
Eric called 30min out and arrived on time. Polite, friendly and professional. did a great job even tho it was a job for two. cleaned up afterwards. finished after 6pm.

LOTNA O.
Aug 2017
4.0
Yes, I recommend this pro
I found the drier for pickup knowledgeable to the correct answers to my questions.

Ed R.
Aug 2017
5.0
Yes, I recommend this pro

Peggy C.
Aug 2017
5.0
Yes, I recommend this pro
On time, Eric did a great job, cleaned up and we asked him back to do air-conditioning vents.

Carol K.
Aug 2017
5.0
Yes, I recommend this pro
Called to tell me 30 min out & was 5 min early. Came same day I called. Eric was excellent, knowledgeable, friendly, and in general: fantastic! I highly rate this business. Definitely an asset with Eric!! Definitely will use again and again!

Carol B.
Aug 2017
4.0
Yes, I recommend this pro
They did a great job, but they were almost two hours late. They didn't even begin calling, asking for additional information, until they were supposed to be here. They should have requested photos and additional information before that time.
Response from Restoration King of America, LLC
"Hey Carol, Actually I did call and left a message for you the day before but I didn't hear back from you that day. I then had Macey call that morning and she was able to get the pics from you at that time. We were afraid that if we sent someone early that morning to a location that was an hour away that you would decline service based on the material the couch was made out of once the technician got a look at it. We sincerely apologize for any inconvenience this may have caused. Restoration King Team"

Tabitha D.
Aug 2017
4.5
Yes, I recommend this pro
AC sure feels better with clean vents!!

Carla S.
Aug 2017
5.0
Yes, I recommend this pro
$100
They were on time, completed the job efficiently, communicated well.

Melissa R.
Aug 2017
4.0
Yes, I recommend this pro
I liked them, they were very fast in contacting me, answered all my questions, were diligent in keeping me posted on the appointment and made sure I was aware they were running late, not that much even, but I appreciated the courtesy call. In terms of work, I think they did a great job!

Martin K.
Jul 2017
4.0
Yes, I recommend this pro
Personable and easy to work with.

Stephen L.
Jul 2017
5.0
Yes, I recommend this pro
Very responsive and timely.

Jeff C.
Jul 2017
5.0
Recovery Service Service
Yes, I recommend this pro
So far so good

JD M.
Jul 2017
5.0
Yes, I recommend this pro
Even tho the tech was late, he kept us updated and got there at exactly the time he said he would. He did an additional small job to make up for being unable to keep his 1st appt time. Did a very good job, very courteous & conscientious.

Angela P.
Jul 2017
5.0
Yes, I recommend this pro
Knowledgeable, efficient, and seem to be a one-stop-shop for many repairs and other deep-cleaning projects. We plan to call them back for tile and grout cleaning, duct cleaning, and tile replacement. Very friendly and helpful. Went out of their way to provide the very best service.

Daniel P.
Jun 2017
5.0
Yes, I recommend this pro
They were fast and thorough.

Marvin M.
Jun 2017
5.0
Yes, I recommend this pro
It was a good job.

William B.
Jun 2017
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Efficient professionals

Tara T.
Jun 2017
4.0
Yes, I recommend this pro
The customer service was outstanding.

Dayne C.
Jun 2017
5.0
Yes, I recommend this pro
The RK Crew arrived early after calling ahead and were friendly, fast, thorough & efficient. Afterwards Devin answered questions and offered useful advice. Cost was the lowest I found both in and outside of HA. Thanks RK - Excellent work!

Steven G.
Jun 2017
5.0
Yes, I recommend this pro
Had Restoration King clean my sofas, chairs and rug. Very good work at a reasonable price.
Showing 1-25 of 90

Licensing

State Contractor License Requirements

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FAQ

Restoration King of America, LLC is currently rated 4.5 overall out of 5.

Restoration King of America, LLC accepts the following forms of payment: CreditCard

Yes, Restoration King of America, LLC offers free project estimates.

No, Restoration King of America, LLC does not offer eco-friendly accreditations.

No, Restoration King of America, LLC does not offer emergency services.

No, Restoration King of America, LLC does not offer warranties.