Restorx of Washington

I don't leave negative reviews. This is a first. I hired Restorx of WA to clean up a water leak and mold damage. 1. They didn't show up and took a week to do a two day job. 2. They left bags of garbage in my crawl space. The contractor I hired to finish the job found their used tyvek suits in the crawl space as well. 3. They didn't actually remove the mold where it was agreed upon. 4. They left rotten wood in the floor and wall. When I asked about it they said it was just "wood stains" but the wood was wet and crumbled when touched. It wasn't stains. 5. I had standing water in my crawl space and they didn't bring it up to mitigate. I would have added to their work order and given them more business, but they failed to mention that it needed to be drained and how bad it was. 6. They don't offer restoration services like their website claims. They will leave holes in the wall and floor/crawl space. Rats came into my home from the openings that they didn't cover. 7. I had to hire another

I would have enjoyed more communication, especially with the last two item i sent. They didn't need to be perfectly clean and they just put them on the destroy list. Also they broke a mattress, a foam mattress and i keep calling them and asking them to replace it because they folded it in little peices , the whole bulb thing. When i pulled it out in front of two employees it was all broken. I hear nothing back.

i m very happy w/ your service

We called them in to dry out the water damage, ratings might have been higher if we would have better explainations of services and their rates. Techs were efficient, and professional.