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Richard Rokowski, LLC

Carpet Repair, Refasten, or Stretch, Carpet Installation Service, Carpet - Install,

About us

Master Carpet Installer Richard Rokowski, LLC has been in business for 25 years. I specialize in types of commercial and residential installations. I specialize in condos, and apartments as well as high quality custom carpet service. I provide it all carpet, padding and immediate installation. No job too small. World Class Installs. We are available to work or Saturdays and Sundays when required. Seaming Repairs is a specialty. I can make them new again. Call us today for your free estimate and free measures. All of Orlando and surrounding areas. No job is too small for us.

Business highlights

Emergency services offered
37 years of experience

Services we offer

Carpet - Repair, Refasten, or Stretch , Carpet Install, Custom Steps, Boarders No Problem, Master Carpet Installer, Same Day and Next Day Services

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Reviews
4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
13%
3
4%
2
0%
1
0%

Filter reviews by service

Showing 1-23 of 23 reviews
Luis N.
Jun 2016
5.0
Yes, I recommend this pro
Richard did a wonderful job installing our carpeting! He was very careful with our walls and furniture and gave us an incredible price. I'm going to use him again for another project and highly recommend his services. If I could give him 11 stars out of 10, I would!

Mary O.
Oct 2014
5.0
Carpet - Install
Yes, I recommend this pro
Quality work

Donna P.
Sep 2014
5.0
Yes, I recommend this pro
He was very Professional, did a Fantastic job on my carpet installation. I would definately hire him again.

Melissa W.
Sep 2014
2.5
Carpet Repair, Refasten, or Stretch
These were the worst carpet install experiences ever. We used him on two different projects and received the same level of service both times. He request payment upfront which should have been a warning sign. Once he received our money, he never met the dates he promised. I would have rather paid more than to experience the constant excuses on why he could not meet our timelines. I believe Mr. Rowkowski is a nice guy. However, when it comes to time management he has a lot of room for improvement. I suggest not use him if you have narrow time margin.
Response from Richard Rokowski, LLC
"Customer had unrealistic expectations about the timeframe, wanted it done the same day, he got it that way from me the first time, as it was a repair, and did it at a very low rate. The next job, I was unable to do that for him. They reached out for a repair but wound up needing a replacement."

Diane W.
Sep 2014
5.0
Yes, I recommend this pro
Richard did a really good job - he takes pride in his work. I would recommend him and we would work with him again.

Greg G.
Aug 2014
4.0
Carpet - Install
Yes, I recommend this pro
We were extremely pleased with the quality of the carpet and padding, the price and the excellent job they did installing it. He gave us a number of good options from which to choose and the price was exactly as quoted. My only complaint was that we were told that the carpet was readily available to do our install on a Tuesday but in actuality it wasn't available until 2 days later. A minor inconvenience having our furniture stacked around the house 2 additional days after our move in. We would definitely have Richard install carpet for us again. It's obvious he takes pride in his work.

Jacob R.
Aug 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$85
Fair prices, good work, easily available.

Jay S.
Aug 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$60
He was very reasonable and very professional.

Chris G.
Aug 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Richard is very skilled in his trade knew exactly what was happening why and how to fix the situation ... At no point did I feel like I was being taken advantage of and this is why I will use his services again In the future !

Gil P.
Aug 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Nice people. Did everything as requested and planned on time and on budget. Don't see how you could improve on this.

Diana H.
Aug 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$350
He was excellent. Very polity and knowledgeable. Price is reasonable and his work is guaranteed

Melanie D.
Aug 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$600
He always let you know what was going on with the project, and when he would be arriving. He also guaranteed his work.

Terri M.
Aug 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$600
I had been putting off the daunting task of restretching 6 rooms of carpeting for years. Richard and Andrew made it so easy. Furniture was moved in a very conscientious manner and my carpet turned out fabulous! Pricing has reasonable and fair.

Robert T.
Jul 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$250
Has great communication skills. Was running late and kept me updated on time of arrival. Did a very good job on re-installing carpet on stairs and landing. Better job than original workmanship. Great to chat with, would highly recommend.

ED C.
Jul 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
I will use him next time

Mark H.
Jul 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Had ripples in master bedroom carpet. Picked Richard from listing provided by HomeAdvisor. Great customer service first with HomeAdvisor and then Richard. Due to responsiveness, detailed explanation of cause and professional fix, coupled with promptness and reasonable estimate, we will be calling Richard again with any future carpeting needs.

Yvonne C.
Jul 2014
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$60
Called almost immediately after I posted my request. Was on time for the appointment and did a good job for a reasonable price.

Yvonne U.
Jul 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Saw this site to find someone to come and stretch our carpets in the bedrooms, which I had been ignoring for a while, Richard responded within a few minutes, then explained the procedure, discussed cost, then date/time was setup for the task to be handled. He was very professional, so nice to find that these days. I will not hesitate to call for future endeavors. Thank you.

David L.
Jul 2014
4.5
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$600
We hired Richard to repair and re-stretch carpet that had been very poorly installed by a local retailer that would not correct the problem. The original installer told us that there was nothing that could be done to fix the highly visible seams and the fraying at the edges. We had low expectation going into the project but had to do something. Once he was done all the carpet in the house looks near perfect. Richard worked magic and repaired what we were told could not be fixed. Very professional and truly takes pride in his work. We will use him again on any future carpet projects.

Susan T.
Jun 2014
3.5
Carpet Installation Service
Yes, I recommend this pro
Be sure communication is clear about expectations, including date & time of service.

Stephen S.
Jun 2014
5.0
Carpet Installation Service
Yes, I recommend this pro
Things went very well with the installation. was very happy with the service he provided

Frank S.
Jun 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$81
Richard was amazing in repairing our carpet. My wife and I were very pleased with the work and the cost . I have hired him to come back and work on another carpet project that I need repair, plus he will be working on the carpets on my new home I purchased just this week. Richard was polite, prompt ,and listens to the needs of the customers. Highly recommended!!!

Jean B.
Jun 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
There was some miscommunication about when he would actually do the work but he did come out to do it the next day (Sunday). Price was very reasonable.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Richard Rokowski, LLC is currently rated 4.7 overall out of 5.

Yes, Richard Rokowski, LLC offers free project estimates.

No, Richard Rokowski, LLC does not offer eco-friendly accreditations.

Yes, Richard Rokowski, LLC offers emergency services.

Yes, Richard Rokowski, LLC offers warranties.