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Richard's Plumbing & Sewer Cleaning
Sewer Main Clearing, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
With over 20 years experience, Richard's Plumbing & Sewer Cleaning has the knowledge and expertise for all of your plumbing needs. We pride ourselves in quality work and pay close attention to details. Call today for a free estimate! No trip charges!
Business highlights
30 years of experience
Memberships & Affiliations
BBB
Services we offer
Clear Drain Clogs & Blockages, Faucets, Fixtures and Pipes, Sewer and Water Main Lines, Water Heaters, Waterproofing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.543 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 16% | ||
| 0% | ||
| 0% | ||
| 5% |
Filter reviews by service
Showing 1-25 of 43 reviews
Cathy M.
Feb 2020
Scott the plumber and assistant came out and replaced the toilet and installed a wall mounted utility sink, new shut off valves and faucet. Awesome job. Professional and informative. Prices are decent. Quality work.
Mimi S.
Oct 2019
Drain Line Breakage Camera Locate
We had a basement full of sewage backup. Scott from Richards assessed the situation. They used a camera line to evaluate the problem. He was able to show us the problem. Scott was patient, gracious and very informative in thoroughly explaining the process of replacing the sewer line. It seemed like a big project to us! Replacing the sewer line down our front yard to the sidewalk. Every member of Richard s crew was awesome. The crew worked hard to complete the project so our house was up and facilities flowing as normal. They continuously kept us informed of what they were doing as the repairs took place. Customer service, competitive pricing, quality work and honesty is what Richard s provided our family.
Alan B.
May 2018
Dominic M.
Apr 2018
Drain Clog or Blockage Clearing
On 11/18/2016, we called Richard's Plumbing for a clogged bathtub drain. They were highly rated on HomeAdvisor. They came out and snaked the drain with no issues. At that time, it was discovered intermittent water on the basement floor coming from below the bathtub and pipes. It was advised, and a quote was written on repairing the pipes from the bathroom area. On 4/25/2017, we had Richard's Plumbing come back out and remove the waste and overflow trap sections of pipe and fitted with replumbing with PVC adapters to existing steel piping. Also, the Bathtub drain replaced after water was leaking again on the basement floor. About 3 days later, Richard's Plumbing was called back out for increased amount of water on basement floor. At that point, the plumber splashed water on the floor with the toilet pipe came up through the floor. They stated that we had let water run from the shower onto the floor and that was the cause of the water in the basement. They continued by caulking around the base of the tub and around the toilet piping. The cost of all this work was $425.00. On 4/17/2018, Increased amounts of water continued onto the floor in the basement after showering. We contacted Richard's Plumbing to come back out to evaluate the issue again. We were advised that it was caused by the floor getting wet while we showered. We continue to ask if it could be a leaking pipe and were told no it was caused by the floor. After each shower we checked the floor and no water was on the floor, in fact the floor was completely dry, but the water continued to be on the basement floor. We were told that the small area of water damage on the bathroom wall was the likely source and floor and tub were caulked again. Upon payment of the work we were told if we had work completed within one year of the job we just had done the service charged of $89.00 would be waived. My wife showed them a copy of the bill, but happen to show them a copy of the 11-18-2016 bill. And we were charged the $89.00. After, the plumbers left we were talking about the problem and remember the plumber never removed that access panel to look at the pipes were correctly connected to the bathtub and shower. One of the plumbers went upstairs and one was in the basement, water was put on the floor and water came through and hit the floor of the basement. They next day (4-18-2018) water continued to be on the floor of the basement and they correct bill was discovered and a copy was sent to them. Later, that day they texted us back stating they with refund us $49.00 of the $89.00. We were told since it was different work we were not to get the full refund back. After work on 4/18/2018, after further investigating the problem on our own as the bathtub side and bathroom floor was completely dry after each shower. Accessing the pipe area behind the tub, it was discovered that while the shower was running was continuing to be one the floor of the basement. We continued to investigate the issue and d
Response from Richard's Plumbing & Sewer Cleaning
"Richard's Appliance, Plumbing & Sewer Cleaning On 11/18/16 our plumbers were at the customers home. Our plumbers snaked the tub drain from the overflow to the stack. The clog was cleared and tested good for draining properly. Customer was given an estimate for repairs to stop leaking. *No call back that the drain was not working properly! *6 months go by with no call! On 04/25/17 our plumbers replaced the waste and overflow, a section of pipe, and proper couplings. The new plumbing repairs were tested properly for leaks and no leaks were found. This repair was necessary as the old pipes were corroded and faulty. On 04/27/17 our plumbers were called back for another leak. Our plumbers tested the repairs they did for leaks. No leaks were found. Upon further investigation, our plumbers found the leak was coming from water exiting the shower onto the floor and draining into the basement from the toilet water supply. Our plumbers caulked the area. *No call back that said customers were still leaking! *Almost 1 year goes by with no call! On 04/17/18 our plumbers went to the customers home. Our plumbers found that water rolling off the tub was leaking through the wall. One of our plumbers were downstairs and one was in the bathroom to find this leak. Our plumbers did not need to remove the access panel for this. From the basement you can see all the pipes to the bath and where it was leaking from. Since this was a different area leaking from a year ago it was not a warranty job. Our plumbers caulked the area and advised customers to not get it wet for 12 hours. They were charged minimum labor of $89.00. Our plumbers couldn't test the caulked area for leaks at this time as it needed to dry for 12 hours. *The next day the customer called us complaining about paying the full amount, so as a courtesy of being a repeat customer we refunded $49.00. Said customer did not ask us back for still having a leak, just wanted the refund. When the customer called about the refund and mentioned the leak, 12 hours had not past yet. The leak they were talking about could be from the caulk not yet dry all the way. After the refund, they wanted refunded for work done a year ago which they were not having a problem with. *Customer states they sent us copies of their receipts, we did not receive any. Customers also states they took pictures, we did not receive any. In any plumbing situation, you can have more than one leak and more than one problem! Obviously from the repairs listed above, said customer has multiple issues. This is what the customer sent us: On 11/18/2016, we called Richard?s Plumbing for a clogged bathtub drain. They were highly rated on HomeAdvisor. They came out and snaked the drain with no issues. At that time, it was discovered intermittent water on the basement floor coming from below the bathtub and pipes. It was advised, and a quote was written on repairing the pipes from the bathroom area. On 4/25/2017, we had Richard?s"
Dominic M.
Apr 2018
Faucets, Fixtures and Pipes Repair or Replace
On 11/18/2016, we called Richards Plumbing for a clogged bathtub drain. They came out and snaked the drain with no issues. At that time, it was discovered intermittent water on the basement floor coming from below the bathtub and pipes. It was advised, and a quote was written on repairing the pipes from the bathroom area. On 4/25/2017, we had plumbers come back out and remove the waste and overflow trap sections of pipe and fitted with re plumbing with PVC adapters to existing steel piping. Also, the Bathtub drain replaced after water was leaking again on the basement floor. About 3 days later, plumbers were called back out for increased amount of water on basement floor. At that point, the plumber splashed water on the floor with the toilet pipe came up through the floor. They stated that we had let water run from the shower onto the floor and that was the cause of the water in the basement. They continued by caulking around the base of the tub and around the toilet piping. The cost of all this work was $425.00. On 4/17/2018, Increased amounts of water continued onto the floor in the basement after showering. We contacted plumbers to come back out to evaluate the issue again. We were advised that it was caused by the floor getting wet while we showered. We continue to ask if it could be a leaking pipe and were told no it was caused by the floor. After each shower we checked the floor and no water was on the floor, in fact the floor was completely dry, but the water continued to be on the basement floor. We were told that the small area of water damage on the bathroom wall was the likely source and floor and tub were caulked again. Upon payment of the work we were told if we had work completed within one year of the job we just had done the service charged of $89.00 would be waived. My wife showed them a copy of the bill, but happen to show them a copy of the 11-18-2016 bill. And we were charged the $89.00. After, the plumbers left we were talking about the problem and remember the plumber never removed that access panel to look at the pipes were correctly connected to the bathtub and shower. One of the plumbers went upstairs and one was in the basement, water was put on the floor and water came through and hit the floor of the basement. They next day (4-18-2018) water continued to be on the floor of the basement and they correct bill was discovered and a copy was sent to them. Later, that day they texted us back stating they with refund us $49.00 of the $89.00. We were told since it was different work we were not to get the full refund back. After work on 4/18/2018, after further investigating the problem on our own as the bathtub side and bathroom floor was completely dry after each shower. Accessing the pipe area behind the tub, it was discovered that while the shower was running was continuing to be one the floor of the basement. We continued to investigate the issue and discovered that if we ran the tub water now water
Response from Richard's Plumbing & Sewer Cleaning
"Richard's Appliance, Plumbing & Sewer Cleaning On 11/18/16 our plumbers were at the customers home. Our plumbers snaked the tub drain from the overflow to the stack. The clog was cleared and tested good for draining properly. Customer was given an estimate for repairs to stop leaking. *No call back that the drain was not working properly! *6 months go by with no call! On 04/25/17 our plumbers replaced the waste and overflow, a section of pipe, and proper couplings. The new plumbing repairs were tested properly for leaks and no leaks were found. This repair was necessary as the old pipes were corroded and faulty. On 04/27/17 our plumbers were called back for another leak. Our plumbers tested the repairs they did for leaks. No leaks were found. Upon further investigation, our plumbers found the leak was coming from water exiting the shower onto the floor and draining into the basement from the toilet water supply. Our plumbers caulked the area. *No call back that said customers were still leaking! *Almost 1 year goes by with no call! On 04/17/18 our plumbers went to the customers home. Our plumbers found that water rolling off the tub was leaking through the wall. One of our plumbers were downstairs and one was in the bathroom to find this leak. Our plumbers did not need to remove the access panel for this. From the basement you can see all the pipes to the bath and where it was leaking from. Since this was a different area leaking from a year ago it was not a warranty job. Our plumbers caulked the area and advised customers to not get it wet for 12 hours. They were charged minimum labor of $89.00. Our plumbers couldn't test the caulked area for leaks at this time as it needed to dry for 12 hours. *The next day the customer called us complaining about paying the full amount, so as a courtesy of being a repeat customer we refunded $49.00. Said customer did not ask us back for still having a leak, just wanted the refund. When the customer called about the refund and mentioned the leak, 12 hours had not past yet. The leak they were talking about could be from the caulk not yet dry all the way. After the refund, they wanted refunded for work done a year ago which they were not having a problem with. *Customer states they sent us copies of their receipts, we did not receive any. Customers also states they took pictures, we did not receive any. In any plumbing situation, you can have more than one leak and more than one problem! Obviously from the repairs listed above, said customer has multiple issues. This is what the customer sent us: On 11/18/2016, we called Richard?s Plumbing for a clogged bathtub drain. They were highly rated on HomeAdvisor. They came out and snaked the drain with no issues. At that time, it was discovered intermittent water on the basement floor coming from below the bathtub and pipes. It was advised, and a quote was written on repairing the pipes from the bathroom area. On 4/25/2017, we had Richard's Plumbing come back out and re"
Marlene S.
Mar 2018
Faucets, Fixtures and Pipes Repair or Replace
We will be using him again.
Xiang L.
Jun 2017
Sump Pump Repair or Replace
fast response. easy to communicate. knowledgeable.
Christopher M.
Mar 2017
Faucets, Fixtures and Pipes Repair or Replace
Wes O.
Jan 2017
Faucets, Fixtures and Pipes Repair or Replace
Very efficient two man team was less than an hour from set up to cleanup. A leak developed overnight and they were out the next day and fixed it.
George W.
Dec 2016
Faucets, Fixtures and Pipes Repair or Replace
I appreciate the same day service. Also appreciate that they discovered my problem was not what I had anticipated. Their honesty saved me money.
RAYMOND F.
Dec 2016
Drain Clog or Blockage Clearing
Truly amazed at how quickly they showed up. Very knowledgeable.
Joan K.
Oct 2016
Faucets, Fixtures and Pipes Repair or Replace
Job was done by timely and professional. Will used them for all our plumbing needs.
Pamela L.
Sep 2016
Faucets, Fixtures and Pipes Repair or Replace
For almost emergency service, they were excellent but they charged for it. I originally thought I only needed the basement bathroom sink stabilized because it rocked against the concrete wall. Turns out there was also a leak and the sink stopper assembly needed to be replaced. So, I'm glad the other issues were addressed. That being said, if I had the time, I would have shopped around for less expensive service.
Barbara L.
Sep 2016
Faucets, Fixtures and Pipes Repair or Replace
I was very pleased with their workmanship, they was very thorough
Nancy D.
Aug 2016
Sewer Main Clearing
The crew was friendly and professional. A job well done at a good price!
Lydia P.
Aug 2016
Sump Pump Repair or Replace
They were professional, friendly and offered options.
Tony E.
Aug 2016
Faucets, Fixtures and Pipes Repair or Replace
Great work at good price
Sharon M.
Aug 2016
Drain Clog or Blockage Clearing
I have used this company before and I am so very pleased with their workmanship and I really appreciated all the work Scott and his partner did yesterday on my kitchen sink. I would highly recommend this company.
Patricia F.
Aug 2016
Drain Clog or Blockage Clearing
Richard's was through, professional, and care. The project was a bit tedious but they worked hard and did an awesome job! I WOULD DEFINITELY HIRE THEM AGAIN AND AGAIN AND AGAIN!!!! Great people do Great work!!!
Carrie H.
Jun 2016
Faucets, Fixtures and Pipes Repair or Replace
These guys had to muck around in a crawlspace that had been flooded with a couple of week's worth of disgusting stagnant water (to include sewage!) when the crux home's main water draining pipe broke. Even after the extraction team had done its job, the crawlspace was still full of puddles when they had to go in and repair the damage. They showed up on time, worked hard for many hours in a small space which doesn't allow standing, charged reasonable fees and left us with a sense of safety and relief after days of anxiousness and concern. They even made sure the floor was level for when I replace the bathroom tile! I'd have them back any day and will be using them for future projects I have with home decorating for myself or clients (though I hope any projects I have them personally come back for involve design and not broken pipes or backed up sewers).
George S.
Jun 2016
Sewer Main Clearing
Another company could not clear the tree roots. They said excavation was needed. Richards cleared the tree roots.
Kathy P.
Jun 2016
Faucets, Fixtures and Pipes Repair or Replace
Absolutely amazing. The technicians were very knowledgeable and professional. I have recommended them to five of my friends. They are my go-to guys going forward.
Albert H.
May 2016
Faucets, Fixtures and Pipes Repair or Replace
Good work
Juanita R.
May 2016
Faucets, Fixtures and Pipes Repair or Replace
I called for a repair on a toilet, it was discovered the toilet was beyond repair. They installed a new one in a timely manner and did a good job of cleaning up. I would hire again.
Gloria D.
May 2016
Faucets, Fixtures and Pipes Repair or Replace
Love them great work
Licensing
State Contractor License Requirements
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FAQ
Richard's Plumbing & Sewer Cleaning is currently rated 4.5 overall out of 5.
Richard's Plumbing & Sewer Cleaning accepts the following forms of payment: CreditCard
Yes, Richard's Plumbing & Sewer Cleaning offers free project estimates.
No, Richard's Plumbing & Sewer Cleaning does not offer eco-friendly accreditations.
No, Richard's Plumbing & Sewer Cleaning does not offer emergency services.
No, Richard's Plumbing & Sewer Cleaning does not offer warranties.