Richardsons Heating & Cooling, LLC

After living in this home for 16 years, my old AC finally quit. I started with one service call to confirm it was truly deceased, and then got several quotes. From the moment I met Rich I could tell he was a steady, thorough person who was not going to give me an inflated quote or do shoddy work. He looked everything over very carefully, taking measurements and pictures, making sure he knew HOW he was going to go about the job before he even gave me the quote. It's very obvious to me that Rich's time in the military went to good use! I will definitely hire Rich again for any heating or cooling issue. He and his crew did a fantastic job, and he did not sell me anything I didn't need. Thanks, Rich!

Rich was prompt, polite, knowledgeable and had a nice sense of humor. He clearly explained the problem and what needed to be done. He efficiently repaired a difficult to access the burst water pipe. Everything he worked on was clean when he left. The bill provided a comprehensive review of the work done. I was so pleased with Rich and his work ethic. Truly a pleasure doing business with Richardson Heating and Cooling!

Highly, highly recommended. Rich is one of the best, most efficient contractors I have ever worked with! Definitely the definition of quality service! Have recommended to everyone I know....

Rich was prompt making the appointment for the estimate, on time, competitively priced, and quick turn around to the install. On the install day he text me to let me know he was on the way, was on time and did the work. Had drop cloths down to protect the floor, cleaned everything up and made sure all the pilots were lit for gas appliances after the job. He even troubleshoot an issues I was having with the furnace and it fired on the first try following. Great guy, great value, and perfect service!

Rich has been the best tradesman we have worked with during our home update. On time. Respectful. Quality service. Very reasonable rates. Rich installed a whole house humidifier, moved ductwork in the master bedroom and re-routed ductwork that was originally improperly installed. Over all excellent experience.

On time service, excellent work and well under my budget based on previous estimates.

A great man!!! Will work with him again!

Rich over at Richardsons Heating and Cooling just came over our home to repair a gas leak that our utility company shut off over a week ago. We've had no hot water and have been unable to cook as well. He was affordable, certified, honest and arrived on time as well. He and his team is very knowledgeable and really know their craft well. I highly recommend them for all your plumbing and gas and HVAC needs.

Very good and professional.

Professional and courteous. I was happily surprised when Rich contacted me to change my appointment because it was going to be too cold to service my AC unit. The company that serviced my AC last year went ahead and did it when temperatures were in the low 40s. Rich did the work when the condition were right, which showed me he really cared about doing the job right. I'm glad I found Richardsons on HomeAdvisor!

Excellent service! I will keep his number for future plumbing needs.

On-time, quality work. Great job and would use them again for sure. Rich was great.

Answered all my questions. Gave a fair estimate, showed up on time, explained the work, and no surprise charges. Had bath exhaust fan/light/ heat lamp installed. Will use again!

I hired Rich to run a gas line to my garage for a radiant heater that I purchased separately. I received 3 quotes and Rich was much less expensive than the others. He was very professional and went above and beyond the original work he quoted me. His quality and attention to detail is impressive! The job took longer than Rich expected, however he was adamant about not charging me more than he quoted. I decided to pay him more anyway because he deserved it! I will hire Rich without thinking twice for any future HVAC needs. I highly recommend him!

Very patient with questions.

Repairman was just great - communicative, nice, not trying to sell me service/products I did not need or that would not work for me.

So appreciate Rich taking the time to take a look at my AC!

Same day service! Was a total professional!! Very happy and will definitely hire again! He also does other handy work

RICH AND HIS SON AND FRIEND WERE GREAT I WILL RECOMMEND HIM TO EVERYONE

Rich and his son did a 2-day install of central A/C as well as a new furnace to our home. He was extremely professional, and by far the most courteous and clean contractor we've ever used. Our house has a lot of quirks, and Rich put a ton of effort into making sure all of the new piping and venting fit into our home neatly and well organized. He is very knowledgeable and explained all of his work clearly (not trying to upsell us on anything) and gave us an extremely competitive quote. I would highly recommend Richardson's for any HVAC work, and we'll be coming back to them when we need a new hot water tank.

Rich was great! He himself answered the phone and fit me into his schedule to service my A/C on the hottest day of the summer (unlike the 2 other big firms that I called, who could not fit me in til the following week). Rich was perfectly professional, but also very personable. He listened very well, and explained things very well. He was also very polite and considerate. And he certainly did help! He had my A/C running again in less than an hour. He also helped me learn many new things about my HVAC system. Rich went above and beyond the call of duty to try to understand my situation and help in any way that he could. I should also mention that Rich was assisted by his son on this service call, who also was a perfectly professional and polite young man. Thank you for your excellent customer service, gentlemen! I'm very happy I called you guys, and will not hesitate to recommend you to others!

I have a couple of rental properties in Garfield Hts. Rich did a tune-up on the A/C unit at one of the properties, and installed a new thermostat at the other property. I was on a short timeline to get the work done, and Rich went the extra mile to fit me into his schedule. He is very professional, courteous and committed to doing the job right. His prices are very reasonable. I would hire him again for future jobs.

Rich was very very personable, very courteous, cleaned up after job was done. He's a great guy and very prompt. I would hire him again and again. Very reasonable pricing (under most other companies I checked out). I have told people about Rich.

Timely, professional and courteous. Very neat and reasonable.