Rich's Heating & Sewer, Inc.

Work warranty could have been more, 14 days warranty is a very short period of time span. Everything is nice and excellent work done.

Thanks for being knowledgeable, experienced, eager to get the job done, and nice to deal with. Swift service, quality work, and a great guarantee. We are happy.

The sealing job on the tub faucet was not done well. I called to have someone come and redo I did not receive a response.

The serviceman is very prompt. But a little too careless. 1). He had to come back twice, the first day. he did not turn on the hot water afterward, and after I called him back, he had to come back right after to turn the hot water back on. 2). The pip starts leaking again 3-4 hours after initially he finished seal the leaking pipe of my washer. He came back the next day to redo the work. 3). He came back again on Tuesday, (after I used my dryer and found out I did not have any heat coming from my dryer.) He came back to turn on the gas valve. A nice person but did a very careless work, it was an very stressful experience for me.

Came it out right away, took care of my leak. Did an awesome job, definitely would recommend :)

346 dollars for the job and it was not fixed. Roof vents were snaked out and the issue is still there. There should have been another step (such as using a water bladder) to help loosen the clog or a cutter. The step recommended would be at least 1800.00 dollars. Not happy.

The work was fine, but the service person complained a lot.

Carmine was fantastic. He explained the process and pricing clearly. He quickly fixed the problem and explained the reason for it. I found him to be really polite, personable and helpful.. I would definitely call this company again. Also, when making the appointment, I found that I had to reschedule. The woman I spoke to was very pleasant and accommodating. I m very happy with the service.

Very competitive pricing!! Priced against 2 other companies. My furnace went shorty after hot water heater. PSE&G Worry Free told me furnace had to be replaced. I called several plumbers for quotes and again Rich s came in competitively. They replaced furnace. Both experiences with different plumbers, very professional and explained everything to me and even answered all my questions!! Thank you Rich s!! Being a female, some folks try to take advantage. I appreciate your honesty!!

The scheduling was great, they were willing to work with me and come when most convenient for ME. The tech arrived when I was told he would. He was polite, courteous, and professional. He showed mw exactly what was wrong and went about the business of repairing efficiently. Very happy and cost was reasonable.

Fast response...

The tech was polite and honest. It turned out that all was well with my pipes and I did not need service. I really appreciated the honesty. I will call them back when I need help,

The technician they sent out was great. Fixed my blockage issue in a timely manner. Very knowledgeable, courteous, and professional. I highly recommend them. Price was reasonable too.

plumber was on time and fixed the problem and found another problem that was also fixed.

I like the quick response of my kitchen faucet replacements estimate request and also work quality of technician as well.

This guy was very professional n helped me out a lot quality of work was awesome n he gave me a great price I def recommend him to anyone

nothing

I am totally upset! I completed an inquiry online explaining our plumbing problem. Three plumbers were provided. I had selected to get a free estimate, which we never received before someone appeared at our door. This was purely an inquiry looking for plumbers in our area. Why would someone come without our request! We will never use this service again.