Ridgeway Precision Mechanical, Inc.

4.5 | 157 Verified Ratings
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Ridgeway Precision Mechanical, Inc.

4.5 | 157 Verified Ratings
Write a Review

630-279-4822

280 West St. Charles Road
Villa Park, IL 60181
 
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Ridgeway Precision Mechanical, Inc.


We are your neighborhood heating and cooling expert. Look for our Yellow Trucks!

Ridgeway Precision Mechanical, Inc. (RPM) is a third generation family owned company which originated in 1940. We offer heating, ventilation, air conditioning, refrigeration (HVAC-R), hydraulic systems, electrical and plumbing services. RPM services the Chicagoland area and suburbs. Our trucks are new, well maintained and bright yellow! You can't miss us! � We service all makes and models, Customer Service is always #1! We offer 24 Hour Emergency Service - Our phones are always answered by a technician after hours! Not voice mail or an answering service! � We offer annual service plans that include 1 to 2 visits per year to inspect your heating unit, water heater or your cooling unit. We want to keep your heating and cooling bills affordable.

Achievements


Service Area

  • Chicago
  • Schaumburg
  • Evanston
  • Carol Stream
  • Naperville
  • Hoffman Estates
  • Melrose Park
  • Aurora
  • Oak Park
  • Des Plaines
  • Downers Grove
  • Bensenville
  • Arlington Heights
  • Oak Brook
  • Glen Ellyn
  • Hillside
  • Bloomingdale
  • Wheaton
  • Schiller Park
  • Glendale Heights
  • Harwood Heights
  • Northbrook
  • Glenview
  • West Chicago
  • Skokie
  • Elk Grove Village
  • Hinsdale
  • Wood Dale
  • River Forest
  • Niles
  • Rolling Meadows
  • Forest Park
  • Clarendon Hills
  • Willow Springs
  • La Grange Park
  • Eola
  • Woodridge
  • Lake Forest
  • Riverside
  • Wayne
  • Park Ridge
  • Techny
  • Western Springs
  • Stone Park
  • Westmont
  • Prospect Heights
  • Addison
  • Morton Grove
  • La Grange
  • Willowbrook
  • Lombard
  • Deerfield
  • Winnetka
  • Elmwood Park
  • Warrenville
  • Kenilworth
  • Lisle
  • Buffalo Grove
  • Medinah
  • Highland Park
  • Bartlett
  • Berwyn
  • Itasca
  • Golf
  • Westchester
  • River Grove
  • Bellwood
  • Winfield
  • Lincolnshire
  • Darien
  • Wilmette
  • Berkeley
  • Brookfield
  • Franklin Park
  • Lincolnwood
  • Villa Park
  • Elmhurst
  • Roselle
  • Mount Prospect
  • Lake Bluff
  • Glencoe
  • See All >

Services Offered

Air Conditioning
  • Central A/C Repair
  • Central Humidifier Repair
Fans
  • Attic Fan Repair
Foundations
  • Basement Drainage Channels Install
  • Basement Drainage Channels Repair
Heating & Furnace Systems
  • Electric Baseboard or Wall Heater Repair
  • Thermostat Install
  • Thermostat Repair
  • Heat Pump Repair
  • Geothermal Heating or Cooling Service
  • Radiant Floor Heat Repair
  • Radiant Panel Heat Repair
  • Gas Furnace - Repair
  • Electric Furnace - Repair
Plumbing
  • Clear Sewer Main
  • Gas Piping
  • Clear Drain Clog or Blockage
  • Sump Pump or Foundation Drain Install
  • Sump Pump Repair
  • Drain Line Breakage Camera Locate
Solar
  • Solar Panel For Electric System Installation
  • Solar Panel For Electric System Repair

Areas of Expertise

  • central airconditioning
  • furnace repair
  • plumbing

Product Brands Used

  • Amana
  • American Standard
  • Arcoaire
  • Broan
  • Bryant
  • Carrier
  • Frigidaire
  • Goodman
  • Honeywell
  • Lennox International, Inc.
  • Luxaire
  • RUUD
  • Rheem
  • Trane
  • United Technologies Carrier
  • York
  • American Standard
  • Bradford White
  • GRUNDFOS Pumps Corporation
  • Jacuzzi
  • Kohler
  • Moen
  • REHAU, Inc.
  • Rheem
  • Sterling
  • Wolverine Brass, Inc.
  • See All >

Quick Facts

Business Hours
Monday:
12:00 AM to --:--
Tuesday:
12:00 AM to --:--
Wednesday:
12:00 AM to --:--
Thursday:
12:00 AM to --:--
Friday:
12:00 AM to --:--
Saturday:
12:00 AM to --:--
Sunday:
12:00 AM to --:--
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1940
Screening
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Ratings & Reviews
Ridgeway Precision Mechanical, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 157
  Page 1 of 16
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5.0   |  
Review by in Willowbrook, IL
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Installed a new furnace and AC, modified the existing filter setup (much better), and reconnected an air duct that had fallen off at both ends without opening any any floor or ceiling. Everything went very well and all at the best price. Highly recommended.
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1.0   |  
I had a water sensor alarm installed on March 23, 2016, In December, the alarm started sounding and RPM identified that the alarm was defective. They replaced the alarm under warranty. In August 2017 I received a letter from a collection agency requesting payment of $270.23. RPM never sent me an invoice nor did they call me. I have made several attempts to contact them. They do not return phone calls and their email bounced back. This is not the way to do business.
Response by Ridgeway Precision Mechanical, Inc.: RPM has been sending monthly emails to email address on file since work was done in March 2016, with no notification they were not being delivered to customer. After no response or payment account was sent to collections. When (consumer name withheld per their request) received notice he called and got directly through to RPM he spoke to the office it was determined that the email on file for him was incorrect. RPM received no contact by phone or email from customer since work was done., Considering there was an incorrect email and (consumer name withheld per their request) stated he never received invoice or statements RPM notified the collection agency to drop activity as well as waived the late fees and collected $120.00 for our service. When RPM performs work for customers we do expect to get compensated for the services rendered and we always provide honest & reliable business to our customers.
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1.0   |  
Review by in Mount Prospect, IL
They claimed they know how to install my water softener system...but the technician came unprepared, spent a lot of time on the phone with the water softener system vendor, and still managed to assemble it incorrectly. To fix the mistake cost me another $150 to purchase a replacement filter. On top of that, I paid them $150 because they asked partial payment...half of the quote, as payment for the partial(?) work with the promise they will come back to finish job. Got an email from them the next day wanting additional $300 on top of the $150 balance for them to come back and finish the job. I said NO...and this mistake set me back me $300!!!
Response by Ridgeway Precision Mechanical, Inc.: RPM was contacted by customer to come out and replace misc; piping he had asked if we could install his supplied water softner and was quoted $300.00 to install it at same time of replacing piping provided all parts were on site. RPM arrived on site we performed and completed the piping work. The technician proceeded to install customer supplied water softner while he was installing the water softner he found that all the parts were not there to assemble softner. He contacted technicial support and was told that a filter is required to be installed and is sold separately for $150.00. The customer would of paid the same cost of $150.00 for the filter if he purchased with softener or after the fact. Since all the needed parts were not on site a return visit was required which would incur more labor / time costs that were not included with the original $300.00 quote. That quote was given based on 1 time visit with all parts being on site and job being completed at the same time as piping job. RPM was fully prepared to perform both jobs piping & water softner installation unfortunately the customer did not have all the parts on site as he indicated and was quoted. He paid in Full for the piping job and $165.00 of the $300.00 quoted towards water softner installation to cover the technicians time spent on installation. RPM is an honest, reliable company that appreciates and values each and every one of our customers. There was No mistake made on RPM's part, the job would have been completed as quoted with initial visit and done if all parts were on site as customer stated they would be.
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3.0   |  
Review by in Wheaton, IL
Their quality of service and professionalism was good, however i specifically told them i needed a gas valve for a fireplace replaced (the type that uses the key), but they brought a standard shutoff valve which lets out way to much gas when open. They had no other options for me either.
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5.0   |  
Review by in Itasca, IL
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
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3.5   |  
Review by in Villa Park, IL
Very expensive
Response by Ridgeway Precision Mechanical, Inc.: Customer was quoted rates prior to services being done. After work was complete customer was happy with RPM's work but not the cost for repair, RPM's customer satisfaction is our priority that is why we had provided the customer with a $25.00 OFF coupon to be deducted from services rendered after we had learned they were not happy with the price that was charged for services.
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5.0   |  
Review by in Chicago, IL
Showed up on time and worked very efficiently.
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5.0   |  
Same day service! I called late in the day and they were able to schedule service that afternoon. The problem was diagnosed quickly, the costs were reasonable and my AC was up and running again! Also got helpful information about maintenance and will definitely use again.
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0.5   |  06-27-2016
on first call person "forgot" to write a service ticket. Call on supposed service date wrote ticket for two days later and announced service fee of $120/hr. Service person arrived as scheduled performed service efficiently and effectively in exactly one hour. Bill for service was $188.00. When called to find out difference person said there was an $88.00 service call fee on top of the hourly charge,but since a mistake was made in scheduling there was a $20.00 credit, the bill should have been $208.00. In both previous calls there was no mention of a service call fee only the $120.00 hourly rate. There is very poor customer service for appointments and definitely bait and switch on a service call addition. I would not recommend this company for their hidden fees but have no complaints for the work done by their technician.
Response by Ridgeway Precision Mechanical, Inc.: Customer called to have RPM come out and install their supplied attic fans an invoice is issued for all calls RPM does, unfortunately calls may get rescheduled and instead of issuing a new invoice the technician will cross out initial date and write actual serviced date. When the technician installed customers attic fans it took him 1 hour, RPM charges a service / diagnostic charge for all service work (New or replacement equipment estimates are Free) after the service was completed the customer called in to question the bill the office tried to explain there is a service fee then per hourly rate. Customer satisfaction is RPM #1 priority before RPM's CSR was able to inform the customer that since she had said she was not told about service charge we would be willing to split the ($89.00 Fee) with her which is ($44.50) she had hung up on us prior to being given this information. The technician had already issued a $20.00 credit at time of service when the invoice was turned into the office an additional $24.50 credit was issued on customers account for future services. A statement has been emailed to customer reflecting a credit balance of $24.50 on account. RPM does NOT and never has any hidden charges added to customers, we are an honest company that provides quality work at a reasonable price with Customer service being a #1 Priority! We appreciate your business and hope that you will consider to use RPM for all of your HVAC & plumbing needs.
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5.0   |  
Review by in Melrose Park, IL
They cleaned and oiled our whole house fan, installed a timer switch and it worked better than when it was new.
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Showing 1-10 of 157
  Page 1 of 16

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