Rivers Plumbing Company, LLC

Great job

They came just a few hours after I called, they are very professional

Experts doing an Expert Job.

Was referred to this company by my son whole experience was 5 stars. Will definitely use them again.

Quick, clean, professional. Didn't break the bank

Scott did an excellent job. Not only did he do well with plumbing, he showed great customer service. Affable and professional.

On time and would use again

He did not fix anything he actually made the situation worst and still charged me $265.00. I would never recommend this company to anybody.

Called on sat morning for emergency repair. Told rob would be there between 11-2. At 2:30 I called him and he was delayed, now looking at 3-5. At 4 Chris came to make the repairs. He was unable to "fix" the water heater because it needed parts. He did not charge me for his time. The plan was he would locate the part on Monday and give me a call. Monday I called 3 times starting at 10:30. It was after 1 before I the phone was answered. Was told they could not find the part. Nothing they could do. I called whirlpool, the unit is under warranty for parts and they are readily available. I called another plumbing co. They identified that damage was done to the pilot light assembly and it wasn't going to be covered. This part is costing me $187. I believe that the damage was done by Chris when he removed the assembly. Thought this was going to be a good find for a plumber, it was not.

Our work was done by Adam....................Now there is a great employee!!! Adam went out of his way to complete his job.

Glen was an excellent worker; highly knowledgeable and friendly. I would highly recommend this company.

Rivers Plumbing did great work once they arrived and their employee was competent and knowledgable. However, they did not arrive on time due to another job that took longer than expected. That would not have been a problem if they had communicated the delay. Because they didn't do so it necessitated several additional phone calls and messages, which was an annoyance.

Fast easy reasonable cost

Seems pricey and they negotiate with you after they propose a high bid.

Too expensive for the work done.

The professionals that came to the house were great. Came in fixed the problem and would recommend to friends and family.

Fast, thorough and professional. Extensive pipe locations done to accommodate tankless water heater.

The professionals that came were great and would use again.

Answered my request within an hour and had issue fixed within a few hours. Seemed a bit high price wise, but it was an emergent situation.

Everything was fine.

NA

everybody was exceptionally nice

The technician that showed up was very polite and prepared to work. Good guy. I have not completed the project yet on my end so i don't yet know how the plumbing project worked out, but so far it's been a great experience.

They were able to fix my hot water heater....saving me lots of money.

If u don't have a clean out and have to go through the toilet pull it your self 2 bolts lift and you just saved $130.00 bucks have towels ready and you'll have to clean up the mess afterwards...