Rooterman Hartford LLC

Ash and M did a great job. Neat, courteous, professional — did great work on jacuzzi faucet replacement, including all associated plumbing. Explained everything when complete.

Ash and M did a great job. Neat, courteous, professional — did great work on jacuzzi faucet replacement, including all associated plumbing. Explained everything when complete.

It went well

They did a great job.

It went well and I am satisfied with the result.

The two men arrived on time, were courteous and expedient. They replaced my faucet and showed/explained what they had done before leaving. Shortly thereafter, I am experiencing a leak in my basement which may/may not be related to the project. If it continues, I will call them out to investigate the issue.

Terrific experience. Jonathan and Dan were very courteous and punctual. I was provided with a ballpark estimate in advance ans the pricing was fair. They resolved my issue in a timely matter and cleaned up the area before leaving. Wouldn't hesitate to use them in the future!

They were on time and courteous. Completed the job, which was root removal in the sewer line. Cost was $750, which is more than double what I have paid in the past. I was stunned, as you might imagine. I don't love highway robbery.

Good service, excellent and responsible.

professional. will use again for plumbing needs

Greg and RJ showed up on time to replace my water heater. When the job took an unexpected turn and they were able to craft a solution and fix the problem. Their price beat my other estimates by over $500 so I would hire them again.

Very respectful and on time at 8 am sharp.

They called prior to arriving a half hour early and completed the job in one hour. They listened to my experiences and attempts to clear the problem, explained what they would they would do and got a snake from the a second floor bathtub all the way through to the basement drain pipe. And they cleaned up after themselves.

Pricing was horrendous. I wrote a check for $225 and he change the price to $325.

Russ and Jacob showed up early, and they were both excellent in their skills and manner. They even did another job that I asked them to when they were here. It was an excellent experience.

Good service, pleasant, good value

My line of work puts me around different homeowners, builders and contractors everyday. I understand how important customer service and a good honest attitude is for a business. Not all contractors, especially plumbers are the same! I've worked with a lot of different plumbing contractors over the years. Jacob and Russ at AAA are true plumbing professionals. They worked so efficiently together with quality equipment and tools that I was impressed. Jacob gave me all the facts about my project/repair and all of the options. It was clear that Jacob knew the business and was familiar with the processes. I was able to save close to $2,200 off my repair thanks to Jacob. He's a sincere all-around great guy. Russ basically made the job happen. While he was able and willing to answer any of my questions, he was more the technical, get-the-job-done, type professional. I liked Russ a lot. Just a great team these guys are. They were the best crew of any type that I've ever had working at my house. Oh and yes they were on time. Yes they had drop cloths and cleaned up. Yes they were kind and courteous. And No, I did not over pay. AAA Plumbing is an overall solid company. They pretty much do it all. I highly recommend the experience from this company.

They need to work on their scheduling. A person did not show-up on the first scheduled date and late for the second one.

Upon meeting Jeff who quoted me in my home, trust was immediately established and they provided a free quote whereas their competitor charges for a quote. I hired them without question and with complete confidence. Thanks guys!

They were right on time, very nice

I have never had a plumber arrive so quickly and be so polite. The problem turned out to be a simple one but I will definitely call them for any further work.

Jake and Greg were absolutely phenomenal. They prompt and professional. They were able to explain the problems in terms I could understand because I had a lot of questions. They were patient and took time to understand my concerns. They fixed my issues the same day as the estimate and I couldn't be any happier with choosing AAA. 100% recommending to all friends and family.

If your looking for an affordable extremely professional timely company look no further! This team of plumbers is all you need. Jeff was so amazing my septic system failed the day befrore the 4th of July and though he was very ambitious in getting his team to our house they unfortunately got stuck on job until 2 am the morning of the 4th he still was willing to send his team out without any extra charge, I told Jeff no let them have their day with their families and sure enough on Wednesday at 7 am they came out and took care of the problem at a very reasonable cost and in a very timely manner. Jeff kept in touch with me even up til 9 pm Monday evening, Jeff and his team are very dedicated to their customers and take great pride in their work. Please look no further AAA is the one for all your plumbing needs. Thanks again to Jeff and his Team at AAA.

The gentlemen I spoke with were very kind, professional, and courteous. The plumber was late, but it was no more than 10-20 minutes after my scheduled appointment time. I'm very unhappy when a hired contractor comes late, but in all fairness, the owner called me and told me ahead of time that it looked like the plumber would be late , I was happy with Chuck, the plumber. He did a great job. I'm miffed however that a 15 minute job (I had a clogged toilet that needed snaking) could cost me $235!!! And I was told by the plumber that this was a discount. Geesh! That's obscenely expensive!! However, I'm happy that I received an online coupon which took an additional fee off of this one time service. Overall, I would still hire this company b/c i liked the service and professional demeanor of the plumber who serviced my home. I just wished they were cheaper..