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25 Years In Business
Company Details
Hours
- Mon: 9:00 AM - 5:00 PM
- Tue: 9:00 AM - 5:00 PM
- Wed: 9:00 AM - 5:00 PM
- Thu: 9:00 AM - 5:00 PM
- Fri: 9:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Hardwood Installation - Pre-finish and Un-finished
- Hardwood Refinishing
- Hardwood Flooring Re-pair
- Hardwood staircases
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 25 results
0.50
Joe H.
Ortonville, MI
4/26/2021
Workmanship was so bad we had to tear floor out after install I can post photos later . Do not hire these guys ruined my flooring
5.0
Dipil P.
Auburn Hills, MI
9/23/2019
Great Company and extremely professionals.
5.0
Tim O.
Fenton, MI
9/20/2019
Professional hardwood flooring and trim company was extremely professional and extremely competent. I would highly recommend this company To anybody else.
5.0
Kevin G.
West Bloomfield, MI
5/28/2019
5.0
John R.
Walled Lake, MI
5/23/2019
5.0
Mike M.
White Lake, MI
5/7/2019
Great experience, very professional and knowledgeable. They redid our stairs and floors, a very big project and they didn t cut corners, they did everything correct. Great people to work with and very friendly.
2.0
Val or robert W.
Lake Orion, MI
4/23/2019
Simply that this Contractor, despite all their claims, statements of all work guaranteed and the fact that they are licensed by the State of Mich means NOTHING, as when an almost fully-paid Customer calls you within a week of their job being partially finished and u REFUSE to even come inspect it?! We are reasonable people and have already worked with several other HI companies/contractors and NONE of them ever acted the way Rob and PHF did - did NOT complete the project as agreed to and basically ran away when we were trying to hold them accountable. They cannot handle irrate or unhappy clients and therefore need to go into another line of business, maybe like pet sitting?!?
Response from Company:
The project has been completed, as we had informed Val and Robert W. at the start of the project different species and grades of wood cannot be made to match. Unfortunately before we came out to refinish the project Val and Robert had done their own repair installing two different species of wood, as well as different grades. We do strive to give our customers the best experience. Though we will not inspect jobs outside normal business hours, nor will we inspect a job if the customer refuses to communicate about said issue.
5.0
John H.
Waterford Township, MI
11/14/2018
Floors look beautiful. Perfect match to existing floors.
0.50
Dan K.
Grand Blanc, MI
6/23/2018
Buyer beware. I have been living with inferior hardwood floors installed by Professional Hardwood for almost one year. I have received nothing but excuses and the runaround. I will hire someone else to fix their work and take legal action.
Response from Company:
Wood Floors are a natural product, and can be damaged by changes in humidity. Unfortunately several months after his Installation, the changes in humidity started to shrink his herringbone hardwood floor along with the hardwood flooring we did not install. We have worked with Dan (with no extra charge) after the Mill has denied his warranty claim. Unfortunately he was unwilling to work with us, and has claimed to have hired someone else. He has not taken legal action against us.
5.0
Bryce M.
Waterford, MI
4/24/2018
Couple touch-ups had to be done but he made time and stopped by to do them.
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