Robs superior PLUMBING SERVICES llc

The

Very ambitious and has a ton of integrity. Rob takes pride in his work.

Rob was very professional, knew what needed to be done and provided the work and products needed very quickly. He actually called me just as I was finishing up my visit to HomeAdvisor. Great timing. He is a delight to work with and very trustworthy. He does what he promises and kept me informed. I very highly recommend him to anyone needing plumbing services.

good

He was the only plumber on the list that actually called me back the same day

I called and he was able to come the next day

Very prompt, professional, helpful and knowledgeable.

I called them out. He came when agreed on. We looked for a cleanout didn't find one. He went to the city for plans, then texted me they didn't have them and that I should call Roto-Rooter. He didn't even stop back to talk to me in person. I guess the only good thing is that he didn't charge me for his 20-30 minutes of "work". That's why I gave him 3 stars on that. While I admit I had laryngitis while he was here it's still common curtesy to speech face to face. Luckily I found another company who came out and did the work including installing a two way cleanout for not much more than what he quoted me to cleanout my pipes and use the camera, which the other company did and put in a cleanout. I will never use this company again and do not recommend him except for maybe straight up drain cleaning since that is apparently all he was prepared or interested in doing. Definitely see if you can someone else first.

Plumber arrived the day after we called! Fixed the problem in less than 15 minutes (required a sawzall to remove a 26-year-old-fitting). Price was very reasonable.

Quick to respond. Kept us informed of the service.

They did a great job putting new water main in; however they left a large pile of debris in my basement and did not reset the water main cover flush to the ground as it was prior to their work. They have assured me they would come back out to reset it...but as of this writing it has not happened. Very friendly however.

A professional business! Great response time, professional work with a reasonable price. They were great!

He didn't end up looking at the problem, but advisedme to wait until it occurred again if it did. Didn't charge for the visit.

Kept me informed so I knew when he was headed to the house.

I am impressed with the rapid contact and follow thru of this service. I am awaiting the arrival of my faucet and installation before I can truly evaluate this provider.

Did on-line research for new natural gas water heater and got 2 quotes for a similar water heater as existing. Rob's Superior Plumbing gave me a price that was in line with my on line research and did not charge an added fee (like others) just to come to our home or to take away the old water heater. They arrived as scheduled and we were pleased with the efficient service. One can spend up to 3X more for a water heater, but our Bradford White 50 gal gave 15 years of service and we replaced it with a new natural gas model of Bradford and White made in USA with 89 gal first hour rating. Price was as quoted and Rob and his assistant were in/out in under 2.5 hours. They even did a small supplemental plumbing repair for us while they were here. We recommend Rob's Superior Plumbing Service based on our experience. They cover the Portland and Salem OR metro area.

Lied about the price, would not give us a senior discount which is stated on his business card. Confronted him on this, and then he stated he would come back out to remove our water pipes, and gives us back the check. Had to make a report to the sheriff's Office. Sheriff said if he shows up to call 911.

We bought a toilet from lowes, we paid for them to install, two young men came by, was scared off by four bolts! (Our toilet was installed when the house was built in 1950) so they didn't feel comfortable installing the toilet. So my husband and I were looking for a plumber, we really didn't want to, cuz they are expensive! But I suggested home advisor! I put what our project was, and home advisor "sent" our request out there! I got a call with-in a couple of hours from Rob's superior plumbing services! He told us a price, installed our new toilet with-in an hour!!!! He was awesome!!!! Oh did I mention it was a Saturday!!!!

Had a broken pipe that occurred during another contractor's tile project. Rob came quickly and repaired the pipe with quality materials

Rob is a very conciencious worker. He came immediately and fixed our problems asap! After the first round, we discovered another issue. He was here first thing the next morning so that the remainder of our restoration could be completed on schedule. THANK YOU ROB'S SUPERIOR!!!!

I would recommend them

They came out initially to see and recommend the proper water heater for the size of our house and then came back, rather than make you feel pressured to use the one they brought without seeing first.

My first impression with him was originally negative, I believe that I was over charged. But he did come back and make things right, though I still think that I was over charged.

Rob did a nice job.