Rockin Roofers

Rockin Roofers is a dba of Simply Solar. I contracted with both entities to install a new roof and solar system installation. They breached almost every point in the contract (e.g., neglecting to take out permits; leaving old flashing in place, slapping shingles and cold tar on top of old flashing, which directs water *underneath* the shingles; gaps between the plywood roof base and walls; using cheap plywood that acts like a sponge and absorbs moisture; leaving old roofing debris in the eaves...that's just the shortlist). The work was not only *not* to code but also so subpar that it caused enormous resulting damage to my home. The water intrusion in my home is so bad (40% moisture reading) that water burst through a ceiling into my home. There is now mold and dry rot to the structure. (There are comparable issues with the solar system work as well.) This is all documented in an independent inspection report performed by a company chosen by the Rockin Roofers/Simply Solar CEO, Jake Hassid. The liability is clear - we are determining the scope. Magnifying the problems with workmanship was the struggle at every step to get Simply Solar/Rockin Roofers to acknowledge their responsibility. Each time I brought up a problem, they either said it was unrelated to their work or blamed it on something or someone else - manufacturers defect; equipment failure; the condition of my home's wood siding...it goes on and on. (They never mentioned the wood siding when they presented the job proposal or did the work.) You might be able to imagine the horrible stress and disruption in my life, this has caused on top of the damages and expense. It is an awful nightmare. They apologize a lot and say " they' ll make it right& but never do. I contacted Rockin Roofers when the leak occurred, thinking they would repair it quickly. After weeks of rebuffs, Mr. Hassid eventually admitted that there are serious problems with the work which they had not realized. A competent contractor would have realized it. But Rockin Roofers did not perform any inspections, had t applied for the required permit, had t overseen the work, and did not take my complaints seriously. Mr. Hassid blamed the subcontractor for the work and at the same time, claimed that the leaks and resulting damages were due to deteriorating wood shingle siding. Every inspector and contractor who examined it has said that the roof installation accelerated the deterioration of the siding - not the other way around. The repair that Mr. Hassid offered was vaguely stated, insufficient, and would not have addressed the unperformed points in the original contract nor the problems documented in the report. Rockin Roofers had subcontracted my job to another firm without my knowledge or approval - which makes their claims about experience and certifications specious. You cannot rely on what they present on their website, in proposals, and what they say. Their warranty has been worthless. My efforts to get a resolution might become insurmountable. Because of the difficulties created by Rockin Roofers, I am not sure I can afford the legal fees to make it through the process and hold them accountable. My home and life have been in various stages of disarray and disrepair since the work began. It has been 10 months since the leak through the interior ceiling; my attorney says it will take at least 6 more months and many thousands in legal fees to get through arbitration. After arbitration, I hope I will have the funds (after the legal fees) to repair my home. Everything I have written is true, based on verified events and inspections - not just opinion. I am not an isolated case, and I am not the first nor only one in litigation with them. If you dig a little, there are poor reviews that mirror my disastrous experience (6 hidden reviews just on Yelp, for example). Note: My review...

Pat helped set up our new rood. They were punctual, professional and did a great job. From the roofing choices to the cleanup we were happy with our choice.

Really professional and nice to work with. Their attention to detail was huge. They did a really good job.