Roel Ceramic Services, Inc.

Outstanding Quality, Integrity, Value

Very professional bathroom renovation. Easy to work with and very responsive to minor punch item request. Would contract with Roel again and highly recommend.

I have used this company 3 separte times now and they are fabulous to work with. They are always communicating with you and show up when they say and do beautiful work. I highly recommend them.

Great team excellent work. Always show up on time. There was a little accident but they fix it quickly. The price is fair. I am very satisfied with my beautiful bathroom. I will recommend this team to my friends.

Very satisfied with end result. Roel's bid was competitive and included material, which was mostly pre-selected for us aside from key items such as the vanity, shower head and tile. This was perfect for hands-off people like us who don't care for specifics, we just wanted an updated bathroom. The contractors worked 1 day demolition and ~13 days renovating with no issues, however we did not give them a strict end-by date so they were able to work at their own pace. But if you do have a strict schedule to meet or specific requirements on materials/features, Ruben is flexible to work with so long as you communicate up front and throughout your project. Would consider for our next renovation.

They did a great job at replacing a leaking ceramic tile shower stall base.

I got a lot of quotes for the bathroom. They always tell you to pick one in the middle. Not the lowest or the highest. I chose the lowest. They seemed like they were a no nonsense affordable company. The reviews on homeadvisor were almost all positive. The bathroom looks way better then before, but the attention to detail is really lacking. The floors are gray with gray grout. The problem is my Mom thought the grout was white. They did the tile and grouted and it looked great, but they neglected to cover the flooring while sanding the new walls. So, the grout is white and gray or graywhite depending where you look. Looks pretty bad. The grout used for the tile in the shower is already staining less than a year later. I'm not sure they used grout for a shower or took the time to properly seal it. The installers also were sloppy with painting around the metal trim at the end of the tiles for the shower. They also didn't ask where I wanted the tile to end, flush with the tub or a few inches past the tub. Not enough communication. I really had to stay on top of them to make sure things were coming out right. The shampoo niche had to be totally redone because the metal trim was not cut at a 45 degree angle and looked bad. They did fix things as I asked, but i'm stuck with the bad floor grout and stained white shower grout. Be careful hiring Roel Ceramics. Great on the wallet, but a few issues maybe reveal themselves once the job is complete.

Great team and very responsive to needs, questions and ideas. Finish work was excellent and they took the time to do a great job.

They were on time for the estimate and all days of the project. There was no interruption in work until the project was complete. They were courteous and clean. The work quality was very good and fair for the price.

From our first meeting, it was clear that Ruben was personable and professional. He listened to our issues, participated in the design phase, and started the renovation as promised. After removing the master bath ceiling it became clear that an upstairs toilet was leaking and the subfloor needed to be replaced. We decided to go ahead with the renovation of that room as well. Ruben's team did a great job, especially on solving problems during the reconstruction phase, and finished the work about as fast as could be expected, given the added bathroom. While the estimates provided described most of the work components, I would have preferred a more detailed breakdown of labor and materials. Overall we are very pleased with the quality of construction and tile work. We would definitely hire them again!

Roel Ceramic did an excellent job to install porcelain tiles to our foyer, powder room, mud room and basement entrance. They are professional from beginning to end. We chose the company due to their price and flexibility. Ruben gave us a quote on work/material combination in a way we preferred, which includes all material except tiles. Originally we were considering foyer, powder room and kitchen. When we changed to current setting, he did not insist to include the kitchen. The communications are also very professional. They let us know the timeline and how things progressed. They asked our opinions about layout, transition materials before purchase and address issues such as cleaning up very well. Overall, we are very satisfied and would like to recommend the company to others.

They did everything I needed, they are clean and neat. They make sure you are happy with the end result.

They were prompt, neat and detail oriented. I was pleased and I will have them back soon.

Excellent work

Gave me what I asked for and always came when scheduled​. Completed job in good time. Well used them on next project.

Dependable, quality work and good communication

We hired Roel to install a glass mosaic kitchen backsplash. They came out right away for a quote and were quick and easy to schedule with. The price was very reasonable and they were very nice. While they may have different results with all the ceramic work they do I wasn't too impressed with the work on our glass tiles. They did not use the proper glass tile cutter so every piece that is cut has some jagged and even cracked edges. There are a few pieces that are not straight as well. I pointed out quite a few places they needed to redo the grout and caulk before they left, some places I missed and now we will have to fill them in ourselves I guess. While they did put sheets down to protect our wood floors there are still quite a few scratches that were left behind. I would have expected the right tools used and clean cuts when hiring someone. I also had to spend quite a bit of time cleaning the tile, counters and cabinets after they were gone from grout residue. I would like the edges to be redone but not sure if that will happen.

Nice job , good communication with the owners .

We hired Roel Ceramic Services to install a kitchen backsplash. They were quick to come buy and provide an estmate, and to schedule the job. The tile work is lovely.

For customer focused service, professionalism, and quality of work I could not have made a better choice. Cleaned up after the job was finished. I have recommended them to friends and will definitely use them for any project of the same type. Kept me informed on the status of tile order and kept to schedule. GREAT WORK ETHIC!

I enjoyed working with Rubian and the guys and they did a fabulous job on both bathrooms. Customer Service was awesome

Very punctual. Cleaned up work area after completion of job. Very personable and eager to get the job done to clients satisfaction. Would highly recommend them for tile installation.

Very professional, affordable and on time. Our floors look fantastic! We will use for our next project for sure. A must hire.

Very professional, afforadable and on-time. Our flooring looks fantastic and we're ready to hire them for our next tile project. A must hire!