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Roeland Enterprises, Inc.
2 New Window Service, 3-5 New Window Installation, 6+ Room New Window Service,
About us
Roeland Home Improvers, LLC, is a local business servicing Morris County, New Jersey and surrounding areas. With over 20 years experience, we can handle all of your home improvement needs. Currently focusing on luxury bathroom installations and luxury window installations, but not limited to. Our business revolves around the best quality professional service. Please call today, we are happy to earn your business!!
Business highlights
Se habla espanol
32 years of experience
Services we offer
Luxury Bathroom Remodels, Luxury Shower and Bathtub Installation, Roofing Installations, Window Installations
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.810 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 20% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 10% |
Showing 1-10 of 10 reviews
John D.
Dec 2011
N/A
worse customer service I have ever experienced. No body is responsible for anything. Communication was a battle on my part for everything.
Response from Roeland Enterprises, Inc.
"Doris I apologize, not if there is ever a good excuse for being ignored but there is an explanation. This was 2 weeks after an employee had died, it was my 19 year old son Alexander. His grandfather was my controller and everyone is like family here. This rocked my family and our whole company and was soon followed by the loss of my wife of 22 years only 6 weeks later. I was not at work for several months (as anyone can understand) this tragedy did not end there. I lost my father 2 months after my wife. I do sincerely apologize for any problems and communication you had, however I am sure that if we did work for you as I do not know your last"
Barbara D.
May 2010
Ultimately the job got done and our gutters do look nice, but the struggle getting to that point was in NO WAY worth it. They are SO pushy, arrogant, dishonest, and overall manipulative. Talked us into signing up with them day 1, giving a 1/2 deposit, with a low cost guarantee- which is why we agreed. In order to get that, we had to agree to a sales presentation about window replacements. They went on bragging about how their prices are the best, workmanship is the best, etc. I got four other quotes- ALL lower, and some WERE HALF! I had to then argue to get them to agree to their promise. WOULD NEVER USE THEM FOR ANYTHING. aggravating!
Response from Roeland Enterprises, Inc.
"We are so sorry to hear you had a less than positive experience back then. I do believe this review should be on MasterShield of NJ as that is the company you contracted with and is no longer in business. Although we were involved with the product we do not offer high pressure sales tactics. A previous employee did try to implement this but he is no longer with the firm. We believe as QVC does quality value and choice. Once again if Roeland Home Improvers did anything to you we would like to hear back from you."
Thomas P.
May 2010
Professional and knowledgable staff. Performed the work when stated and for the amount of estimate, though it took a few visits from the salesperson to get everything straightened out re: the order and total.
Sherry D.
Mar 2010
Their installers are their employees, they do not contract out work. They are professional, personable and helpful.
S K.
Oct 2008
The job was scheduled and done promptly. Great clean up afterward.
Robin R.
Aug 2005
N/A
Geoffrey B.
Oct 2004
N/A
Carlos C.
Aug 2003
N/A
Timothy O.
Jun 2003
N/A
Quoted price by sales person was not upheld by owner, he came to the job and said he did not charge enough. Tried to squeeze another $500.00 after we signed contract. unacceptible!!!!!!
Response from Roeland Enterprises, Inc.
"This customer wanted something that was against local building codes, in order to not Break The Law, I explained the size of the window had to be enlarged to meet fire code. (means of egress) other contractors told him they could do the job without a permit."
Matthew C.
Mar 2003
N/A
Hired. Bay window installment and vinyl siding to begin in late April, early Mat
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Roeland Enterprises, Inc. is currently rated 3.8 overall out of 5.
Roeland Enterprises, Inc. accepts the following forms of payment: CreditCard
Yes, Roeland Enterprises, Inc. offers free project estimates.
No, Roeland Enterprises, Inc. does not offer eco-friendly accreditations.
No, Roeland Enterprises, Inc. does not offer emergency services.
No, Roeland Enterprises, Inc. does not offer warranties.