Roman Appliance Repairs

great service. friendly and knowledgeable.

Delivered service as requested.

Great work

Work was done on a Sunday. The Technician was quick to get the job done and get our A/C back working again. This was during the last heat spell where it was 103 degrees at my house.

After repair on dishwasher door leak, too much corrosion was found and dishwasher had to be replaced

The guy who came had very poor customer service. I tried being friendly and nice but he was just snappy and short. Liked the company not the servie rep that came out

did a nice job

the technician was scheduled to come between 3:00-5:00 pm and did not show up until 6:30pm. He had limited English, but the quality of his work was excellent. He left us the old parts and cleaned up the area after he was done.

The guy came very late around 7:30 (appointment was initially 4-7pm, but was postponed to 5-8pm). His boss can speak English, but the guy barely speak English, using cell phone to translate Russian to English. After diagnosis of our dish washer's draining problem, his boss said he need to charge $150. I said it is was too much. Eventually they charged $98. The work was OK, but the communication was not well.

They came promptly and the right part for the washing machine. Because it only had the problem periodically it remains to be seen if it was the right part but so far the problem has not reoccurred.