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About us
Our Mission at Mighty Dog Roofing is to be an industry changer, leading the industry with integrity, finding innovative ways to exceed the expectations of our clients and the communities we serve, and providing a customized experience each and every time we care for their home. At Mighty Dog Roofing, we pledge superior service to our customers through excellent communication and customer service. How do we accomplish that? Courteous customer education, community service, and the highest level of integrity and ethics. Mighty Dog Roofing is endorsed by the nation’s top manufacturers and distributors, offering our customers the best and most innovative products and services in the industry. Our relationships with these partners allow us to give you the best warranties, backed by our Watchdog Maintenance Program to take care of your home not just today, but for the life of your roof.
Business highlights
Se habla espanol
Emergency services offered
Veteran owned and operated
31 years of experience
Services we offer
Asphalt Shingle Roofing Replacements and Repairs, Flat Roof (Commercial & Residential), Gutter Systems and Gutter Helmets (Commercial & Residential), Metal Rood Replacements and Repairs, Windows and Siding
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.252 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 17% | ||
| 12% | ||
| 4% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 52 reviews
Annamarie D.
Apr 2023
Asphalt Shingle Roofing Installation and Replacement
Listened to needs/concerns. Job performed quickly and efficiently. Cleaned area afterwards.
Timothy M.
Jan 2021
Anandonded job.
Rick J.
Jan 2020
Rick N.
May 2019
Asphalt Shingle Roofing Installation and Replacement
Jorge and his crew were spot on! Arrived on time and left my yard spotless on their departure. I would hire them again in a heartbeat! Very happy with Roof Roof.
Response from RoofRoof Charlotte NC, Inc.
"We really enjoyed working with you sir. Thank you so much for the review! [Consumer name withheld at their request]. It was a pleasure."
Dale C.
Oct 2018
Asphalt Shingle Roofing Installation and Replacement
Amended review: Since these issues occurred, Jorge has bought the franchise and is committed to seeing that I am satisfied with the roofing job. Although I was never compensated for the gutter covering, he has been out several times to resolve the other issues. He has taken before and after pictures so that I can see what was done (since I will not get up on the roof!). He no longer employs the crew that did my roof. I feel confident that his current crew is much more capable and any problems will be resolved. Jorge has assured me that he will continue to address any issues I may have in the future. Original review: Although their salesperson, Jorge, worked to resolve many of my issues, one very large and expensive one was not resolved. The installers nailed into my Gutter Helmet and ruined it. Because it was in the contract that any gutter cover should be removed prior to roof installation, the company would not pay to have it replaced. I acknowledge that I should have read the contract closely and had the gutter cover removed. However, I believe that any reputable company should have seen the cover and informed me of my responsibility. Did they think that I was giving them tacit permission to destroy Gutter Helmet? I can even see a nail that went completely through my gutter. Also, the installers did a terrible job with the flashing that goes from the roof to the brick. The caulking looked like a child had done it. I had to stand outside and supervise as they tried to fix it. The installers killed 4 bushes and damaged 7 others. An installer replaced the 4 dead bushes at his own expense; I am hopeful that the other bushes will survive after extensive pruning. I am still finding screws, nails, plastic pieces and pieces of old shingles in my yard. It is very apparent that they did not use a magnet to clean up or even go carefully over the yard visually. I hope that the actual roof was done properly. I am an older widow and cannot go up on the roof to inspect. I put my trust in RoofRoof and they failed miserably. I would never use this company again and I would not recommend them.
Response from RoofRoof Charlotte NC, Inc.
"Thank you for your response and giving us the chance to make it better. We really enjoyed working with you and making sure that our homeowners are fully satisfied with the work after it is completed."
Mickey C.
Aug 2018
Asphalt Shingle Roofing Installation and Replacement
Quick and did a great job, left nothing behind. I'll use these guys again
Response from RoofRoof Charlotte NC, Inc.
"Thank you so much for your feedback! We appreciate your business. Please let us know if there is anything further that we can help with."
Jacqueline H.
Jun 2018
Quick response
Susan K.
Jun 2018
We only had a little repair, but would definitely recommend them. Very thorough and timely.
Response from RoofRoof Charlotte NC, Inc.
"Thank you for your business and your feedback."
Trina M.
May 2018
Asphalt Shingle Roofing Installation and Replacement
This company made it convenient by doing the measurements without coming out which worked very well for myself. The staff was very friendly and provided all the documents I needed since I was selling the house. I would definitely recommend them and use them again.
Response from RoofRoof Charlotte NC, Inc.
"We thank you for your business and appreciate your feedback . You were a pleasure to work with and the roof looks great!"
Larry W.
Apr 2018
Jorge came out within a day of calling, gave an estimate and scheduled the repairs within a week. They completed the job in a timely fashion.
Response from RoofRoof Charlotte NC, Inc.
"Awesome! Thank you for your feedback. You were a pleasure to work with."
Lori W.
Feb 2018
Great customer service and follow-up. Quality good!
Response from RoofRoof Charlotte NC, Inc.
"We appreciate your feedback and your business. If there is anything we can do in the future please let us know."
Gary M.
Jan 2018
Very good professional work and customer service
Response from RoofRoof Charlotte NC, Inc.
"That you so much for your feedback and your business. Please let us know if we can do anything further for you."
Robert C.
Dec 2017
Asphalt Shingle Roofing Installation and Replacement
I️ had a great experience with roof roof vey professional - and follow through . I️ recommend to my mom and she hired them too
Response from RoofRoof Charlotte NC, Inc.
"We are so happy to hear that. We enjoyed working with you as well! Thank you!"
Ray C.
Nov 2017
Very nice dealing with Jorge and the crew that came out to do the work. The crew asked questions as they did the work to make sure everything was as I expected. Cleaned up very well afterwards. Very pleased with the price. Did more work for less money than another quote I received.
Response from RoofRoof Charlotte NC, Inc.
"We appreciate your feedback and your business. Please let us know if there is anything else that we can do for you."
Ronnie H.
Nov 2017
Asphalt Shingle Roofing Installation and Replacement
Easiest dealing of any hired work ever. Really knows his product.
Response from RoofRoof Charlotte NC, Inc.
"Thank you for you feedback! We appreciate you taking the time to let us know how we performed."
Tom A.
Oct 2017
Asphalt Shingle Roofing Installation and Replacement
Fantastic Job! Great Price. Excellent work. Courteous, great clean up. Highly recommended! **I'm an out of state landlord and needed work done on a rental in Charlotte. Roof Roof was quick to quote, completed work on time & my tenants loved them** Very professional and easy to work with.
Response from RoofRoof Charlotte NC, Inc.
"Thank you! We enjoyed working with you and your tenants."
ALMETA K.
Sep 2017
Asphalt Shingle Roofing Installation and Replacement
EXCELLENT PENMANSHIP, THEY QUOTE ONE PRICE,BUT AT THE END OF THE JOB IT BECOMES ANOTHER PRICE ,MISREPORT of pricing ,not good.
Response from RoofRoof Charlotte NC, Inc.
"Thank you for your feedback and we appreciate your business."
Barbara W.
Aug 2017
Asphalt Shingle Roofing Installation and Replacement
I was told that I would get an estimate for a new roof on last Friday, and it didn't happen.
Response from RoofRoof Charlotte NC, Inc.
"Hi (consumer name withheld per their request) please give us a call. Due to the weather we had to reschedule. We have tried to reach you but perhaps we do not have your correct contact information. You may reach us at 704-333-5450. Or visit us online at www.roofroofnc.com"
Barbara W.
Aug 2017
Response from RoofRoof Charlotte NC, Inc.
"I apologize (consumer name withheld per their request) perhaps we have the wrong email. Please give us a call at your convenience so we can verify your email address"
Chris Y.
Aug 2017
No comment
Response from RoofRoof Charlotte NC, Inc.
"After we completed the repairs to your roof on 8/16/17 and receiving your review on 8/18/17 we have attempted to contact you on several occassions by phone, email and mail . I am not sure how to move forward since we are not able to reach you. Please give us a call so we can resolve any concerns you may have and we can settle your account. We appreciate your business and would like to resolve as soon as possible. Thank you"
Jason M.
Aug 2017
Asphalt Shingle Roofing Installation and Replacement
Great team to work with, they explained everything and answered all my questions. I felt comfortable and they followed up again a few weeks after the job just to make sure it was done to my satisfaction.
Response from RoofRoof Charlotte NC, Inc.
"Thank you so much for your feedback. We sincerely appreciate your business. If we can do anything further for you please let us know."
Robert T.
Jul 2017
The person who quotes the job is not the one who does the job so there was miscommunication and what was quoted is not what was done. However, they reduced the price to reflect the scope of the work actually done.
Response from RoofRoof Charlotte NC, Inc.
"We appreciate your feedback and your business. Our estimator went off of a worse case scenario and installer found that the entire scope wasn't necessary."
Johnny K.
Jul 2017
Response from RoofRoof Charlotte NC, Inc.
"Thank you for taking the time to let us know how we did. We appreciate your feedback"
Judy K.
Jul 2017
Asphalt Shingle Roofing Installation and Replacement
Response from RoofRoof Charlotte NC, Inc.
"Thank you for your feedback, we appreciate your business"
Brian B.
Jun 2017
Response from RoofRoof Charlotte NC, Inc.
"Thank you for the 5 star review. We appreciate your business."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
RoofRoof Charlotte NC, Inc. is currently rated 4.2 overall out of 5.
Monday: 7:00 AM - 11:00 PM
Tuesday: 7:00 AM - 11:00 PM
Wednesday: 7:00 AM - 11:00 AM
Thursday: 7:00 AM - 11:00 PM
Friday: 7:00 AM - 11:00 PM
Saturday: 8:00 AM - 8:00 PM
Sunday: 8:00 AM - 8:00 PM
RoofRoof Charlotte NC, Inc. accepts the following forms of payment: CreditCard
Yes, RoofRoof Charlotte NC, Inc. offers free project estimates.
No, RoofRoof Charlotte NC, Inc. does not offer eco-friendly accreditations.
Yes, RoofRoof Charlotte NC, Inc. offers emergency services.
Yes, RoofRoof Charlotte NC, Inc. offers warranties.