Rossman Plumbing 951 278-2690 - Home Facebook

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Friendly. Did a good job.

Too expensive.

MY EXPERIENCE: The plumber was scheduled to arrive Saturday 2pm-4pm to replace my shower/bath faucet. Saturday morning they called to say the plumber was still working on a morning job and my job would have to be rescheduled. I requested Sunday and they said okay. The plumber arrived Sunday on time and finished the job after about six hours. The job was not easy and he worked hard. After he charged my credit card and left I discovered that when turning the water off, the handle would not stop at OFF but would continue to turn beyond OFF and water would run out of the tub spigot. The next day, Monday, I called Rossman and told them the job was not properly completed. They apologized and scheduled the plumber to return on Tuesday 8am-10am to fix the problem. He arrived 12:30pm and brought with him a part to install that would fix the problem. He knew exactly what needed to be done and he fixed the problem within 30 minutes. Everything is working perfectly now. Because he was late, I had to take the entire day off from work instead of half a day. MY REVIEW: Rossman is very flexible. The selling point for me was that they work on weekends. Their customer service is excellent. After hours the recorded message provides a number to reach someone who is on-call for emergencies. The plumber is an expert, a hard worker and knows what he is doing. Which is why I suspect that he was aware that a problem still existed. I can only guess why he didn't just tell me the job wasn't finished and he would need to come back the next day. I have mixed feelings about my experience. From my observation this plumber is capable of providing excellent work if he were to hold himself up to a personal standard of excellence. But I think he slacked off because it was a difficult job and he was tired and he wanted to be done with it. By not completing the job, he had to come back to fix the problem and I had to take off from work and lose a days pay. The end result was a good working faucet but a not so good overall experience.

Too expensive. Materials used were less than $100. Job took less than 2 hours. Invoice was for $700. Will not use them again.

They were very quick to respond. They were very professional and courteous and I m very happy with the service provided.

These guys were great. Very happy with how efficient they were

Rossman plumbing is great,the plumber did a great job, i would request him to work on my home again.

Once they obtained the pressure regulator the job went very quick. The office people were in constant contact and kept me up to date with the Techs location and times he would arrive.