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Royal Touch Painting

Commercial Interior Surfaces Painting or Staining Service,

About us

A customer should not have to choose between a quality finished product and a wonderful customer service experience. Royal Touch was started based on this principle and defied the stereotype of the typical home improvement contractor. You will enjoy the comfort and convenience of knowing that at the end of your project you have received beautiful results, a wonderful experience, and enduring quality. That is the Royal Touch!

Business highlights

Se habla espanol
23 years of experience

Memberships & Affiliations

Member of: Ma Home Builders Association (HBA), Chicopee & Holyoke Chambers of Commerce, Young Professional Society (YPS), Better Business Bureau (BBB)

Services we offer

Exterior Paint Removal , Lead Based Paint, Painting & Staining - Exterior, Interior, Power Washing, Wallpaper / Faux Finishes / Texture Ceilings

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
35%
3
0%
2
6%
1
0%
Showing 1-17 of 17 reviews
Chad H.
Oct 2010
5.0
Yes, I recommend this pro
$1,000
Royal Touch Painting did an amazing job painting our condo before we put it on the market. Great job and an excellent price. I would definitely recommend them!

Marie S.
Jun 2010
5.0
Yes, I recommend this pro
$1,500
They were professional and personable. They did a great job on our foyer - which it 2 story and a lot of angles. The crew was polite, and the results were excellent.

Chris K.
Mar 2010
4.0
Yes, I recommend this pro
$1,500
they showed up on time and worked long days to get the job done. They were good to work with job came out great. Clean up could have been better.

Tom F.
Mar 2010
4.0
Yes, I recommend this pro
job still in progress rating as of three days into a five day job check back later

Diane R.
Feb 2010
2.0
$2,000
the three rooms that they painted had to be redone, two bedrooms needed touch ups and the kitchen will be completed by a professional painter we have now hired to replace this company. they had poor time mangement skills, used our extension poles for the first two days on the job,brought no lights..hung a kitchen cabinet that had been damaged by them instead of trying to fix the problem and returning the cabinet the next day. we would not recommend this company to anyone.
Response from Royal Touch Painting
"These two ladies were unreasonable from the very start. They had bad experiences with a previous contractor and took out there frustrations on us. We made every effort to please them. We even went as far as to not charge them for some extra work they wanted completed. They raved one minute about how great everything looked and bad mouthed us to another contractor on site the next. They even wanted to hire us for another project after paying us in full for the job they are talking about. I feel sorry for future contactors that come in contact with this couple."

Jeff B.
Jan 2010
5.0
Yes, I recommend this pro
$1,200
Royal Touch painting was fabulous. They did a great job with the painting in our kitchen and hallway and would recommend them to anyone needing a painter, and we will use them again for future projects.. Michael was outstanding to work with.

Krissy L.
Nov 2009
N/A
We were just not satisfied with the end results.

WILLIAM W.
Oct 2009
5.0
Yes, I recommend this pro
$350
THEY SHOWED UP AS SCHEDULED, DID THE WORK WELL, CLEANED UP AND LEFT. THEY WERE POLITE AND COMPETENT.

.
Sep 2009
5.0
Yes, I recommend this pro
We are very pleased with the outcome of our project. I hope to have them come back to do another project I am planning. All of the staff worked very hard and were alway courteous.

Michelle L.
Feb 2009
4.0
Yes, I recommend this pro
$900
Michael was great to work with, worked every day until the job was done and to my satisfaction, even after I had paid him.

Michele K.
Jan 2009
5.0
Yes, I recommend this pro
fantastic excellent service great pricing followed all procedures

Linda G.
Nov 2008
4.0
Yes, I recommend this pro
$2,500
Did a great job. Did have scheduling problems but considering the time of year with an outside job that is understandable. There are limitations with exterior painting when the weather gets colder. Cleaned up well and very easy to talk to with our concerns. Did also like the guarantee that came with use this company.

Carolyn S.
Jun 2008
5.0
Yes, I recommend this pro
honest, hard working and clean...

Judith M.
Apr 2008
5.0
Yes, I recommend this pro
$2,000
I had five rooms plus hallways to be painted. I cannot say enough about royal Touch. They were just fantastic. The workers, Chris, Galen, and the foreman Michael were more than helpfull. They are professionals thru and thru. They were here everyday on time, they cleaned up during and after they were done for the day. I could go on and on. I am so pleased with everything they did. exceptional. Thanks guys.

Cynthia W.
Mar 2008
5.0
Yes, I recommend this pro
Royal Touch conducted the work on our kitchen painting project in a most professional manner. They provided excellent communication, suggestions, ample information regarding the project and our future alternatives. The work was done punctually, and on schedule--no messing around like what you get with some other contractors! Their excellent clean up when the job was done left the kitchen in a perfect state. They cost a few dollars more, but it was money well spent because they made the job run so smoothly--no headaches here! They made it easy! I highly recommend Royal Touch! And will do business again ***** Five Stars and many kudos!

Steven M.
Oct 2007
4.0
Yes, I recommend this pro
The job estimate was fair and accomplished within the time promised. The crew cleaned up well and were especially helpful with advice that I can use to complete the project.

Sarah O.
Mar 2007
4.0
Yes, I recommend this pro
$1,100
Royal Touch was very punctual and professional. As soon as Service Magic submitted my information to them, They came and gave me an estimate and drafted up a very detailed service plan. The first quote that I was given was a little pricey for me, so Royal Touch worked with me to bring the cost down to suit my needs. I chose the colors that I wanted for the job and the foreman matched them perfectly using Benjamin Moore paints, which are top quality. The reason why I needed my house repainted was because of a fire that left quite a bit of soot stains across my house. Royal Touch made my house beautiful again.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Royal Touch Painting is currently rated 4.4 overall out of 5.

Royal Touch Painting accepts the following forms of payment: CreditCard

Yes, Royal Touch Painting offers free project estimates.

No, Royal Touch Painting does not offer eco-friendly accreditations.

No, Royal Touch Painting does not offer emergency services.

Yes, Royal Touch Painting offers warranties.