South Fab

We hired South Fab Welding Services, owned by Zack Akins, to install metal stairs and railings at our home, and it has been an absolutely terrible experience. Just one day after the installation, two railings completely came off, posing a serious safety risk?especially for our kids. This is completely unacceptable and dangerous. The welding work itself is very poorly done?it's sloppy and looks rushed. We?re now seriously considering having the entire job redone because we can?t trust the quality or the safety of the work Zack did. To make matters worse, Zack has been completely unresponsive to multiple calls and messages from my husband, even though he has been paid in full. No accountability, no follow-up, no care for the safety or satisfaction of his clients. Honestly, I wish I read the negative reviews of other customers before hiring him. Please stay away from him, He clearly does not stand behind his work. We deeply regret choosing South Fab Welding Services!

I decided not to do the project because it was going to take 10 days to begin the project and meanwhile he had collected $700 for "materials". Then he refused to return the $700. As a senior citizen, and red flag went out. We have tried to negotiate the $700 return but to this point he is still refusing. No work has been done, and no materials delivered. Within 4 hours of the agreement we asked to rescind the order, and now we feel we have been taken advantage of.

Easy to work with.

Met/beat their time estimates and deadlines.

My previous review was not correct as I thought I was reviewing another company. Please tell me how I can delete that previous review. Thx

Very professional.

good experience, my only issue is they do not clean up after they finish,

They did the job, I couldn't be happier

Everything was done quickly and effectively!!

Very professional. Prompt.Good workmanship. .

They were on time. They were a nice group of men. They were a great team that worked well together. The only suggestion is that they should wear a mask due to Covid.

Zach was very professional and once on-site got the work done quickly but efficiently. Zach was in constant contact through the entire process and asked questions to ensure the job was done right.

I hired Nicholas in January, 2020 to install iron rails on my front porch, they did the rail and there is rust spots at the bottom of the rail and a cement patch that was brown, I text on Nicholas on 2/11/20 about the concerns, he told me he would put me on the schedule, never did, I have called, text and emailed several times since, Nicholas never does follow thru with his commitments UPDATE: After reaching out to HomeAdvisor that prompt his attention and South Fab came and they completed the job. They did A good job, need to work on their customer service more.

this was an outdoor handrail coming up the steep stairs. they were professional, meticulas, curteous, prompt, I can't say enough about these guys. they gave me exactly what I wanted and I'm soooo pleased and want to use them again in some other capacity. when you find a great bunch of guys that do what you need done, you don't want to let them go (or share them with anyone). LOL thanks guys. you'll be hearing from me again.

On Oct 28, 2019, South Fab repaired, painted, and installed my metal front porch railings. I notified Zack that one of the anchor posts had come loose and the railing it was attached to was very unstable. He said the repair was beyond the 6 months warranty period. I agreed to his $100 service fee plus repair costs. I set up an appointment date and no one showed up. Several subsequent attempts to reach Zach were unsuccessful. I hired another handrail repair company which corrected many repairs that were left undone or partially completed by South Fab at a cost almost equal to what South Fab initially charged me. I feel South Fab should reimburse me for the current costs to repair the work that it should have done correctly during repair and installation on Oct 28, 2019.

Zach and team did a wonderful job on my front railing project! Highly recommended!

So easy to work with. Came early than promised and very friendly and professional. All around great experience.

Very friendly and high quality service. The railing that was installed is very high quality. We waited for the weather to improve and it was well worth the wait. You can't go wrong with this company.

Very professional. Kept the appointment time. Extremely pleased.

Very prompt in responding. Quoted over phone and were able to come and install quickly

They were professional and friendly priced well. The work was excellent and they finished the job and cleaned up everything in the time they said it would take to do the job. I would highly recommend them I was very satisfied. They also had good suggestions for the job.

Zac was very professional and easy to work with. He had Hayden come out to weld for me. Hayden did an outstanding job. Even helped me move and set up my project. Very reasonably priced! Great guys to work with!!

Zach Akins and his crew did a beautiful job fabricating a hand rail for our outdoor stone steps. It is exactly what we wanted and we're very happy with the result. Cost was reasonable. Highly recommended!

These guys did a great job creating elegant handrails for our stoop and for a very fair price while at it. I m pleased with the finished result and highly recommend them!