Rutland Turf Care

4.27 |15 Verified Ratings
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Rutland Turf Care

4.27 | 15 Verified Ratings
Write a Review

508-886-3112

82 Emerald Road
Rutland, MA 01543
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Profile
Rutland Turf Care


The turf management specialists at Rutland Turfcare, a division of Rutland Nurseries, are just one component of our team. With over 60 years in the landscape design/construction as well as lawn maintenance industry here in Massachusetts, Rutland Turfcare has the proper training and staff to meet all of your lawncare needs. Family owned and operated since 1957, Rutland Turfcare has built a reputation for the highest quality lawn care services and award winning design. We would love the opportunity to work with you. At the end of the day, your lawn is our best form of advertisement and we will do everything we can to make sure your lawn stands above the rest! Give us a call TODAY for great specials! Voted Best Landscaper in Worcester County by Worcester Magazine and we work every day to earn that reputation!

Achievements

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Service Area

  • Worcester
  • Newton
  • Framingham
  • Waltham
  • Wellesley
  • Groton
  • Acton
  • Arlington
  • Watertown
  • Ayer
  • Lexington
  • Bedford
  • Millbury
  • Townsend
  • Westminster
  • Needham
  • Dedham
  • Boston
  • Belmont
  • Shrewsbury
  • Southborough
  • Hudson
  • Lincoln
  • Upton
  • Wellesley Hills
  • Dover
  • Auburn
  • Charlton Depot
  • Westborough
  • North Grafton
  • Chestnut Hill
  • West Boylston
  • Princeton
  • Spencer
  • Holden
  • Fitchburg
  • Charlton
  • Woodville
  • South Lancaster
  • Carlisle
  • Natick
  • West Groton
  • Sutton
  • Stow
  • Hubbardston
  • West Millbury
  • Newton Upper Falls
  • Ashland
  • Hopkinton
  • Leicester
  • Manchaug
  • Oakham
  • Berlin
  • Grafton
  • Sudbury
  • Medfield
  • Lunenburg
  • Hopedale
  • Webster
  • Maynard
  • Clinton
  • Sherborn
  • Boxborough
  • Hanscom AFB
  • Rochdale
  • Babson Park
  • Charlton City
  • Northborough
  • West Townsend
  • Boylston
  • Waverley
  • Leominster
  • North Oxford
  • Holliston
  • Brighton
  • Gardner
  • Still River
  • Whitinsville
  • Milford
  • Arlington Heights
  • Oxford
  • Littleton
  • Newton Highlands
  • Shirley
  • Paxton
  • Newton Lower Falls
  • Waban
  • Lancaster
  • Westford
  • Brookline
  • Newton Center
  • Rutland
  • Wayland
  • South Grafton
  • Sterling
  • Millis
  • Harvard
  • Jefferson
  • Weston
  • New Town
  • See All >

Services Offered

Lawn & Garden Care
  • Fertilize or Treat a Lawn
Pest Control
  • Mosquito Control

Areas of Expertise

  • Lawncare Fertilization and Maintenance
  • Organic Outdoor Pest Control w Cedar Oil
  • Tree and Shrub Care
  • Aeration/Overseeding

Product Brands Used

  • Site One Brand Premium Lawncare Products

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Warranty Description: Free 48 Hour Service Calls for any issues that arise on the lawn

Credentials

In Business Since: 2008
Memberships & Affiliations
  • National Pest Management Association (NPMA)
  • International Society of Arboriculture (ISA)
  • BBB(Better Business Bureau)
State Licensing
Trade: Turf (37)
License #: CC-0030498
Expiration: 12-31-2019
Insurance
Type: General Liability
Amount: $0
Expiration: 07-25-2019
Type: Worker's Compensation
Amount: $0
Expiration: 11-22-2019
Type: Automotive
Amount:
Expiration: 07-26-2019
Awards
  • 2009 Worcester County Best Landscaper Award
  • 2014 Worcester County Best Landscape Designer
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I love transforming someone's property into something enjoyable and something they take pride in.

We started in this industry in 1958.

We describe our business as Family owned and operated

What do you enjoy most about the Turfcare Division of Rutland Nurseries?

Turfcare is unique in that you can literally see a customer's lawn transform from Spring to Fall

 

Photos
Rutland Turf Care


My Work
3 Projects
Save 15% on Any Program from Rutland Turfcare. This includes lawn programs, tree and shrub program as well as Organic Flea and Tick control and Mosquito control! Save 15%
Save 10% on All Rutland TurfPRO Programs out of respect for our Senior Citizens! Save 10%
Free Offer! Get 1 Organic Flea and Tick Treatment free when you sign up for our Full-Season Lawncare Program! Free Offer!
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Rutland Turf Care

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 15
  Page 1 of 2
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4.5   |  
Gary was very responsive and helpful before during and after the service. I will use them again.
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5.0   |  
Review by in Worcester, MA
Very friendly and informative staff. Helped me build a plan I was comfortable with environmentally and financially.
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5.0   |  
Review by in Stow, MA
Just had first application. All seems well, great communication competitive pricing

1 of 1 users found this review helpful.

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1.5   |  
Review by in Framingham, MA
Project: Aerate a Lawn
Pros: 1. They are very responsive about coming out on schedule 2. They did fine job aerating my lawn Cons: 1. Asked them to over-seed my lawn -- had to do it a second time because they are very reserved with their seeding practices. 2. Be very wary of signing up for even one service with them as they exercise a predatory practice whereas soon as you start any service with them they take that as confirmation to subscribe you to their renewing annual treatment care. They came out unauthorized this new year, dropped some fertilizer, then tried to bill me for it.
Response by Rutland Turf Care: Justin- You know as well as I do this is a blatant lie. At the time of sale, you are told that service rolls over from season to season. EVERY invoice we leave for you states that service rolls over from season to season. We sent you a renewal letter to YOUR home in January stating we will be out to service the lawn. We also sent 3 different emails to YOUR email address confirming that we will be out to service the lawn. We ALSO called you ahead for the 1st treatment of the season to which you didn't respond. Then, after the treatment was done, you decided to call in and say you didn't authorize service conveniently AFTER we did it. We do not make changes to your account. That is YOUR responsibility. We are a service just like your cell phone provider, your cable provider, your oil company ANYONE who provides a service to you. The service rolls over from season to season so that your service isn't interrupted. The good news is, all it takes is a phone call to cancel YOUR account and it is done. Instead, you disregarded mail sent to your house, you disregarded every invoice we left you, you also disregarded every email we sent you AND you even disregarded a personal phone call letting you know we would be out the next day to service the property. What else could we have done honestly to try to let you know we were coming out to service? You know you were in the wrong as we even have it recorded when you called in yesterday to complain and you admit that you got the VM and chose not to respond. That is on YOU, not use. Stop trying to hurt and badmouth a family company doing honest work because YOU didn't cancel a service that you knew was coming to treat your lawn. With the bigger picture in mind, does it really make sense to you, for us to come out to your lawn and not get paid? Of course not as we are not in the business of losing money as we do when we service a lawn for someone who doesn't pay. Lastly, your comment about the seeding was ANOTHER blatant lie. You never called in any complaints about the seeding(we record every interaction with our customers so nice try)We NEVER came out to your property to put more seed down as we put down 4-5 lbs of seed per 1000 sq feet (0.93 a) for an aeration and overseeing. Industry standard is 2-3 lbs per 1000 sq feet (0.93 a), so once again we go above and beyond. The aeration and overseeing is done together, not separate. How dare you continue to lie about us and our business. Don't EVER contact us again

0 of 1 users found this review helpful.

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5.0   |  
Review by in Watertown, MA
Personal touch to communications inspiring this favorable review.
Response by Rutland Turf Care: Thank you, Edward! It is appreciated, sir.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Framingham, MA
Nick applied the first lawn treatment yesterday. He introduced himself, was very professional and answered any/all questions I had. IĆ¢ m very pleased thus far.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Paxton, MA
Just started service. Will assess value with results of their lawncare service.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Upton, MA
Very prompt and timely response.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Concord, MA
Project: Aerate a Lawn
Very prompt and comprehensive service.
Response by Rutland Turf Care: Thank you Mike!

1 of 1 users found this review helpful.

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1.0   |  
Review by in Chestnut Hill, MA
Project: Aerate a Lawn
HomeAdvisor sent this request 1 week after making deal with Rutland. It is now Oct.4. Superficial application of product. Aeration and over seeding was a joke. Aerator is unable to manage slope navigation. Unable to go close to buildings or structures.Seed did not grow on 95% of seeded portion. Some of the home office person(s) lied to me. Squirrels are having a good time digging in my lawn. Grubs? I do not know!
Response by Rutland Turf Care: Mr Ellin- I think you are leaving out ALOT of pertinent information. You didn't start with us until July 11th 2018, well into the season. When we came out to do the very first service, you sent the technician away. Then you emailed us about the weeds, which wouldn't have been treated as you had sent the technician away. We finally did the treatment on 8/8 after much back and forth and the technician noted, and you had mentioned in emails to us, that your lawn and mainly the slope was destroyed by grubs previously. We have the pictures that you sent us on 7/25 about the condition of your lawn to prove the shape your lawn was in, which was poor to say the least. That ONE fertilization on 8/8 is the only time you allowed a fertilizer and weed control to be applied by us to your lawn. I hardly think that is a fair shot to repair and fix your lawn over an entire season especially based on the condition. As for the aeration and overseeding that you agreed to, we called you to get that scheduled and you told us you were going on vacation and you wanted to be there to water the lawn. So you agreed upon a date with our office manager Heidi who then gave you a call ahead on the 7th of September to let you know we would be out the next day which was a Saturday. We came out in good faith and did the aeration and seeding. You emailed us that Sunday saying you weren't home and it shouldn't have been done, even though you and Heidi agreed to that timeframe. As for the quality of work, we used 10 lbs of sun and shade mix on your 3000 sq foot lawn which equates to 3.3 lbs per 1000 sq feet. A typical overseeding calls for 2-3 lbs per 1000. As for the aerator, we would have to leave about a 6-8 inch gap around ANY obstacles. as to not damage with a 300 lb machine including your walkways, side of house etc. As for seed not growing in the lawn, you, yourself, told Gary our Operations Manager that the seed was filling in, especially on the slope area that was previously damaged by the grubs. You have also refused to pay for the service still to this date. As for the squirrels, IF they were eating grubs, it would be very easy to tell as you would be able to see them all over the place and the lawn would pull up like a carpet and you would see the grubs plain as day. They are not grubs, because fortunately, with the 1 fertilizer treatment we were allowed to perform, we also did your preventative grub control. So, I am 100% confident it is not grubs. Squirrels also like to bury food in the ground this time of the year..... as I am sure you're aware of. We have tried to work with you on numerous occasions throughout the season. It is very hard to run a timely program when you are continually being sent away from doing the work or told not to show up. It is unfortunate that we couldn't work together as a team, but we have been committed to our customers for our 60+ years in business when we are able to do the work we need to do. We thank you for everything and wish yo

2 of 2 users found this review helpful.

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