SP Tech

I have a case going through home advisor because of this. DeLondon was suppose to dig a 12" hole, set up an above ground pool, run gas line, and electric. He took two months to dig a 12" hole for my above ground pool. He didn't show many times, but always had an excuse. Finally, put the pool up, but was three inches off on one side. The liner was put in wrong. It was bunched in spots. There was just a trench dug but no gas line ran. The contractor he tried to hire to do the electric said he wouldn't even work for him. I tried to get him to fix it but instead he just stopped showing. He ended up getting $3000.00 of my money. I had to pay another pool company to come in and fix his work. It took that company 4 hours to do what SP Tech did in 2 months. It was finally right. I have tried many times to call sp tech to get some of money back but DeLondon won't return my calls. He is not allowed to work in Frankfort, Illinois anymore. I was trying to help a small business, but it got me in debt. I would not hire this guy for any work!

Although my spa had several sequencially occurring issues due to sitting inactive for two years, London and his employees resolved each issue over several days at a reasonable price.

Professional service. Prompt. Reasonable.

They called me within 2 minutes of submitting the request for service and it was a Sunday! They had a tech out the next morning, he was very polite and fixed the issue quickly. He was even kind of enough to offer advise on better pool maintenance. They definitely go above and beyond your needs and the cost was very minimal considering the time the tech was at my house. I will definitely call them again and possibly even use them for my opening/closings instead of the service I have now.

Courteous prompt and fair price. DeLondon and his crew listened to us, and was able to keep our repair simple and quick. We will use him again if needed and HIGHLY recommend him to anyone looking for quality service!

They did a nice job

Very reliable and fair price

fixed leak in pool liner.

DeLondon came out on a Thursday looked at the job to see what was needed by way of supplies, and said the heater install would be completed by "the weekend". D is a very nice, articulate, and polite man. We called Saturday and he promised we'd see him Sunday. I called Sunday around noon, and he promised he'd work in the dark to complete the job. He didn't make it out until Tuesday. During the heater install, he was missing supplies, asked if we had some of the things he needed, and left wiring exposed that should have been in a pipe. I chalk this situation up to it being the busy season for pool repairs and installations, but instead of saying yes to an immediate job, he might do better to say up front that he can't do the job for a week. Then when you actually come to do the job, do your best work without being rushed. He is such a nice guy, it is a shame this happened.

They were professional and very reasonable.

very nice guys

SP Tech came out and did a great job on my liner !!!! Very professional and respectful !!! I would highly recommend D and his crew for all your pool projects!!! Thanks again for the great job!!!!

SP Tech arrived on the day they said they would and on time! They did a great job installing our inground pool liner. DeLondon and his crew were very knowledgeable and respectful. The pool liner turned out great and they left no mess. Would recommend to others!

These people are the best. I called numerous places and their prices were outrageous and most were already booked until the middle of June. SP Tech was available immediately and the price was just right. Highly recommend these people to anyone looking to replace their vinyl liner.

Seamless process, showed up on time, diagnosed and repaired the issue within the time promised.

Smooth as silk. Techs arrived on time and completed the work quickly and efficiently.

Great execution

Very professional. Above and beyond expectations.

I felt the cost for closing our pool was quite fair, Eric was punctual very neat cleaning up any mess that was made and explained to me how he shut the pool down since it was slightly different than how my husband had done it in the past. We will be letting him open the pool in spring.

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On time, work done professionally.

This is our first time using them. We will see how the winter goes to be able to fairly evaluate the quality of work. However, in regards to customer service, they are excellent. We do plan to call them next summer to open the pool.

The repairman was a lovely person and did all that could be done to fix one tub and gave me advice on the other. It would have required breaking through the wall which I wasn't willing to do to get to the motor to repair it.

I called late on a saterday, They called me back in 14 min. Had a technician out on monday morning, excellant guys, I thought I was going to spend a fortune on a new pump, they found the problem, put in a new switch, and out the door in 4 hours, saving me hundreds of dollars... Very Friendly personnel, Highly recommend them

I was having problems with my pool heater not firing up. They came out and determined it was the ignition board. They worked quickly and had it back up in running within an hour or so.