SP Tech

I have a case going through home advisor because of this. DeLondon was suppose to dig a 12" hole, set up an above ground pool, run gas line, and electric. He took two months to dig a 12" hole for my above ground pool. He didn't show many times, but always had an excuse. Finally, put the pool up, but was three inches off on one side. The liner was put in wrong. It was bunched in spots. There was just a trench dug but no gas line ran. The contractor he tried to hire to do the electric said he wouldn't even work for him. I tried to get him to fix it but instead he just stopped showing. He ended up getting $3000.00 of my money. I had to pay another pool company to come in and fix his work. It took that company 4 hours to do what SP Tech did in 2 months. It was finally right. I have tried many times to call sp tech to get some of money back but DeLondon won't return my calls. He is not allowed to work in Frankfort, Illinois anymore. I was trying to help a small business, but it got me in debt. I would not hire this guy for any work!

Although my spa had several sequencially occurring issues due to sitting inactive for two years, London and his employees resolved each issue over several days at a reasonable price.

Professional service. Prompt. Reasonable.

They called me within 2 minutes of submitting the request for service and it was a Sunday! They had a tech out the next morning, he was very polite and fixed the issue quickly. He was even kind of enough to offer advise on better pool maintenance. They definitely go above and beyond your needs and the cost was very minimal considering the time the tech was at my house. I will definitely call them again and possibly even use them for my opening/closings instead of the service I have now.

Courteous prompt and fair price. DeLondon and his crew listened to us, and was able to keep our repair simple and quick. We will use him again if needed and HIGHLY recommend him to anyone looking for quality service!

They did a nice job

Very reliable and fair price

fixed leak in pool liner.

DeLondon came out on a Thursday looked at the job to see what was needed by way of supplies, and said the heater install would be completed by "the weekend". D is a very nice, articulate, and polite man. We called Saturday and he promised we'd see him Sunday. I called Sunday around noon, and he promised he'd work in the dark to complete the job. He didn't make it out until Tuesday. During the heater install, he was missing supplies, asked if we had some of the things he needed, and left wiring exposed that should have been in a pipe. I chalk this situation up to it being the busy season for pool repairs and installations, but instead of saying yes to an immediate job, he might do better to say up front that he can't do the job for a week. Then when you actually come to do the job, do your best work without being rushed. He is such a nice guy, it is a shame this happened.

They were professional and very reasonable.