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Learn about our screening process86% Recommended
13 Years In Business
Company Details
- Verified Licenses
Contact
3700 Osuna Road Northeast, Suite 522Albuquerque, NM 87109 www.stoprestoration.com/albuquerque
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Water Damage, Fire Damage, Smoke Damage, Mold Damage
- Bio Hazard Clean Up, Mitigation
- Trauma Scene Clean Up
- Vandalism Clean Up
- Hoarding Clean Up, Debris Hauling
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-7 of 7 results
0.50
Michelle B.
Santa Fe, NM
1/5/2021
DO NOT WORK WITH THIS BUSINESS, THEY ARE SWINDLERS. We had emergency water damage and called for a quote/assistance. Although we had not contacted them yet, they called us incessantly to try and gain our business. Eventually, and because we had limited time, we agreed to have them come out for an inspection. They came in, left a couple of fans and a dehumidifier in the room, and left saying that insurance would probably cover it. That night they were quoting us for $3,000. THREE THOUSAND DOLLARS for a couple of machines that we had, the day before, rented from Home Depot for $120. TO MAKE MATTERS WORSE, the person *helping* us called us 24 hours in, with an INAPPROPRIATELY AGGRESSIVE tone saying, *I am not sure what type of game you are playing, but you need to pay us.* As if we were not going to pay, AND charged us for their travel from ABQ to Santa Fe, a fee that we HAD NEVER agreed on or been privy to. THIS IS A SWINDLE, they disrespected us as customers, and we BEG THAT NO ONE WORKS WITH THEM AGAIN. This is NOT how you run a business and we will be calling the BBB to report.
5.0
Efren G.
4/20/2018
Kegan is knowledgeable, paid attention to the detail, gave phenomenal customer service and was punctual.
5.0
Matthew H.
Rio Rancho, NM
8/7/2015
Mold Remediation is EXPENSIVE!!!! Do NOT get mold if you can avoid it! However, if you do have mold, there is no need to look for anyone other than S.T.O.P. Restoration, LLC. Kegan and Jeremy were excellent to work with! FYI, mold testing needs to be done by a separate entity so that there will be no conflict of interest.
5.0
Santana S.
Albuquerque, NM
1/15/2015
Professional and knowledgeable. He walked us through everything and made sure we understood. Was out to us same day we called. I would highly recommend. Prices were great and reasonable for the work.
5.0
Hilde F.
Los Alamos, NM
9/22/2013
Thanks Kegan. Your crew made an extremely horrible experience almost a pleasure.! You guys are awesome!
5.0
Terry B.
Albuquerque, NM
8/26/2013
Great people to do business with and would not call anyone else for this type of work! All the work done proffesionaly and in a timely manner ver satisfied with the whole job! Thanks Kegan and Ed and Tim!!
0.0
Mary S.
6/20/2013
He was dependable, all were courteous. I left the house a couple times while they were working. Did not have to watch over them while they worked.
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