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Safe Home Chimney Care
Brick, Stone or Block Wall Repair, Brick or Stone Tuck pointing, Commercial Brick or Stone Tuckpointing,
About us
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business. Book with us online or feel free to give us a call today! We offer evening and weekend appointments at no extra charge as well as 24 hr emergency appointments. We provide the same quality service ( if not better) as the larger companies without the larger price. We are family owned and operated. We are based in Coventry RI so we are truly a local company. I do offer free verbal estimates for repairs that you already know that you need. However, if you need a diagnosis and estimate there is a $99 inspection fee that is applied to any work that is preformed. Gas, insurance and Home Advisor leads are not free and neither is my time and expertise.
Business highlights
Emergency services offered
9 years of experience
Services we offer
Chimney Services, Masonry Repair, Masonry Repair Other Than Chimneys
Amenities
Emergency Services
Yes
Reviews
4.654 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 20% | ||
| 0% | ||
| 0% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 54 reviews
Edward H.
Jun 2023
Brick or Stone Tuck pointing
Re chimney pointing, crown sealing, flashing recoating. Greg answered my calls and texts in a timely manner. He explained in detail how he would do the job. He did not require advanced payment. He did arrive on the agreed upon day well equiped ready to work. Based on my experience and observation his work was very professional. He did all he agreed upon and more. He texted photo of finished work. I am very satisfied.
John S.
Sep 2021
Anthony G.
May 2021
Brick, Stone or Block Wall Repair
Honest and hard working did a wonderful job
Albert L.
Dec 2020
Brick or Stone Tuck pointing
Greg fixed cracks in cement at top of chimney and added a cap. Will have him back in warmer weather to repoint chimney
James V.
Nov 2020
Brick or Stone Tuck pointing
They were absolutely responsive and provided clear and decisive information for me to make the decision to ultimately hire them. Highly recommend them!\
Urbano P.
Sep 2020
Brick, Stone or Block Wall Repair
Greg took on several masonry projects for me from power washing, sealing stamped concrete to repairing brick and stone walls and did a great job. Very fair price wise. He''s a keeper.
Dave F.
Sep 2020
Brick, Stone or Block Wall Repair
Prompt, polite, efficent, very happy with our stone wall.
Emily A.
Aug 2020
Brick, Stone or Block Wall Repair
Greg did an amazing job repairing two stone walls in front of my house. I didn t know exactly what I wanted at first but he helped me figure out the best option. It was clear that he knew exactly what he was doing! He got the job done quickly but took his time doing the work.
Martha F.
Nov 2019
Greg was very professional and friendly. He assessed the job and knew how to fix it. Other companies were not as knowledgeable. The job was done in a timely manner. I am planning to use him again. He is a local company which is a plus to me.
George D.
Jul 2019
Brick, Stone or Block Wall Repair
Excellent outfit. Very knowledgeable and very efficient
Stanley K.
Jul 2019
Brick, Stone or Block Wall Repair
You are dealing directly with the owner of a small business - thus no red tape and very efficient process. Greg repaired the mortar on the front step ( brick and bluestone ) - a relatively minor project that took about 3 hours. Greg did an outstanding job and I would rehire him in an instant on any future masonry projects on the house Stan
Jeremy B.
May 2019
Numerous missed appointments. Called him out to repair a leak, said he would be back to seal it. Took months after hounding him to get him out to make the repair,all after he charged me $100 for a chimney inspection. On the inspection, I asked if I make out the check to safe home or to his name Greg. He said make it out to safe home and made a joke about the IRS would have a fit if he cashed it under his own name. Fast Forward to paying the balance months later for the repair. This time he said make out the check to Greg then he said and I quote That is how I am able to do the job more cheaply. I nearly burst inside because he apparently did not recall the whole IRS and Uncle Sam line he dished me months earlier.
Response from Safe Home Chimney Care
"First of all Jeremy called me on 1/24/19 for a leak. Smack dab in the middle of winter for a free estimate. He needed an inspection so I could find the leak and then a diagnosis for the problem. I informed him of the $89.00 charge for gas, insurance, my expertise in water leaks, my time as well as the $25.37 Home Advisor charged me for his lead. He reluctantly agreed and I was out there that same week with no delay. It took me 1 1/2 hrs total time at his house and gave him a full Level 2 inspection on both his chimneys. The total price to fix his leak was $250.00. Of which the $89.00 for the insp would be deducted leaving $161.00 to be paid when I came back to do the repair. I also explained to Jeremy that the products I work with are subject to the weather and cant be used below freezing (24 hrs) and the roof has to be dry with no threat of rain or snow within 24 hrs. So he is absolutely right that there were several missed appointments ( he was called ) because of the weather conditions and he should take that complaint to Mother Nature and not me. Finally 2 months later the repair was made for the agreed price AND it stopped the leak! I am sorry that I am a small company and dont have a fleet of service vehicles like the cable tv supplier you work for. My customers are serviced as they come and weather depending. I can not put other customers off because of bad weather on your day. As for the checks go, all I am guilty of is a bad joke. LOL. I am owner/operator and can have the checks made out as I please as long as it is recorded. Sorry Jeremy your complaint is with Mother Nature and the bad joke police. You received a quality, effective and long lasting repair for a very good price. $89.00 for the inspection and $161.00 for the repair which came to the agreed price of $250.00. Also I question your timing on this complaint as the repair was made a couple moths ago. If you were really that disappointed in the repair should you not have waited so long to file it?"
Sue R.
May 2019
Greg is friendly, courteous and gave great explanation of work to be done.
Nancy E.
Apr 2019
Greg and his son put a cap on the chimney and did a quick repair on the flashing. He was responsive and professional. He did what he said we would, and for the price he said. I highly recommend them.
Marianne S.
Jan 2019
Father & Son company and got discount for being Navy wife.
K G.
Oct 2018
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Carlos A.
Oct 2018
Brick, Stone or Block Wall Repair
Carol A.
Jul 2018
Greg responded to our Home Advisor (HA) request right away and set up an appointment to review and offer an estimate for the work needed. On our first meeting he gave us a price for re-pointing the chimney both inside the attic area and for the exposed brick on the roof and installing a double liner inside the chimney - nearly a distance of 45 feet from basement to top of chimney edge. Greg gave us a date for the work to be completed with a schedule of what would be done and when. He offered a valid license and insurance information and explained the type of materials he would be using, and how the work would be performed. His work was completed in the time frame he promised and we are very satisfied with both the work and professionalism offered by Safe Home Chimney. Definitely would recommend this company.
Bill L.
Jun 2018
Brick, Stone or Block Wall Repair
Greg and his son came in and did what they promised. Very professional and well worth it. I'd recommend them to anyone.
Nicole C.
Apr 2018
Greg got in touch with me immediately and was able to come out to provide guidance of what was needed to fix our chimney. Project was completed within a week of contacting Greg and price was very reasonable for amount of work done.
Efrosyni I.
Feb 2018
Checked stacks thoroughly and offered solution to our smokey problem.
Bo I.
Feb 2018
Gary C.
Jan 2018
Very helpful and persistent even though our chimney wasn't an easy fix
Helen T.
Jan 2018
Excellent, thorough work with a written inspection report. Thanks.
Jane R.
Jan 2018
I will use them again to fix issue in chimney
Licensing
State Contractor License Requirements
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FAQ
Safe Home Chimney Care is currently rated 4.6 overall out of 5.
No, Safe Home Chimney Care does not offer free project estimates.
No, Safe Home Chimney Care does not offer eco-friendly accreditations.
Yes, Safe Home Chimney Care offers emergency services.
No, Safe Home Chimney Care does not offer warranties.