Safe & Sound Home Services

Dan is a very knowledgeable and friendly technician. He has a lot of good idea and thinks out of the box.

Very helpful in evaluating my needs. Overall a very positive experience and professional installation.

Caveat Emptor! Buyer Beware! I had the misfortune of having this company install my home alarm system. It took them two of the first three years of my contract for them to finally get the system fully operational. Many times I had to rearrange my schedule for them to come out to the house and attempt to get it in good working order, many times they failed miserably. On one visit I mentioned to the technician (one of the owners at the time) that it was very time-consuming week after week for them to come out to my house to attempt to get my system working properly. His reply **Yeah... this is really inconvenient for us; you live a long way away** The current owner, Dan Mahoney, cares about getting you back into a sucker contract before he lifts a finger to help with any concerns. I am so happy to be done with this company. Dan H.

Dan Mahoney came to our house on time. He viewed our alarm situation and we discussed options. He spoke to me in terms that I could easily understand. He was informative and professional. Once we decided which way to go, we set up an appointment with his technician who also showed up on time and went about making the necessary changes expeditiously and professionally. We will not only use him again in the future for other projects that his company performs, we will also HIGHLY recommend him to anyone in need of his services. I just can't sing his praises high enough. Good man, good company, excellent results. You couldn't possibly be disappointed.

Excellent customer service and experience

Very reasonably priced - great communication and service.

I had contacted several companies about updating my 30 yr old system, adding video capabilities and repairing broken items. Safe and Sound came out, discussed my job, itemized an estimate and was able to promptly complete the job before we left for vacation. Some items were incorrect ( CO detectors) and others are backordered ( vertical video doorbell) and screens are being sent out to be done. The CO /smoke detectors were installed the next day. Others will be completed later but we left for with the peace of mind that our home would be safe and secure.

Relocated cable and modem to another room. Had to crawl around my crawl space to do it. Did a great job and were totally professional. I recommend them to anyone.

I was anxious to have the 4CO2 and 7 Smoke alarms replaced because one had gone bad ( they do have a life limit) and they are all connected and when 1 goes it sometimes ( and has in the past ) caused the whole system to go off( usually in the middle of the night) . I asked if it could be done asap and Dan was able to get someone to come in on Saturday. It was greatly appreciated , I had not told Dan that I had family member staying with me and one was going through some medical treatments that as exhausting and the alarms going off would have been upsetting and add needless additional stress. I was very happy with the work and the price and the whole experience with this company. I would not hesitate to use them again for any other work needed.

great communication walked me threw everything quality work will use again thx

He did a excellent job. They went beyond the call of duty and the job was completed far beyond then what I expected

Excellent service and installation of the cameras. I feel safe. Safe and Sound listened to me and provided me with exactly what I wanted. They also trained me to do the follow up. And I can call them if I have any future questions. I am so very pleased.

The technician James who came out to do the job was very professional and did a great job installing my Nest cameras outdoors. What impressed me the most is that cleaned after himself...Very good job.