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6 Years In Business

Company Details

  • Verified Licenses

Contact

738 E White Bear Drive
Summit Hill, PA 18250
http://www.safewayheatingllc.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • HVAC
  • Heating
  • Plumbing
  • Chimneys
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.7
63 Verified Reviews
  • 5
    55
  • 4
    4
  • 3
    0
  • 2
    0
  • 1
    4

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 63 results
1.0 Gina B. Allentown, PA
5/10/2024

Puhlease do not go by these seemingly decent reviews. Omg. We had to replace almost everything they did in our house as everything had issues. We put out over 25k a year ago and now have to put out thousands to correct problems. The owners wife will most likely respond with a million reasons why Iâ m wrong. Believe what you want but damn, the work sucks. Everything leaks and it is been so expensive. Do yourself a favor and look elsewhere. They also promised and it is in our contract that they would come for free for two years to winterize, etc but after no less than fifteen calls and texts . Zero response. Surprise, surprise. Run!!! Oh, plus the water softener they installed was not the right one for our water and now we have to have it replaced by a quality plumber in order to have safe water. Last but not least, they were supposed to completely the work in five days. 19 weeks later. Shoddy work â complete. â

5.0 John R. Olyphant, PA
2/14/2024

Very friendly on the phone. Just as friendly in person. Will be using them again should anything pop up.

5.0 Delores P. Scranton, PA
1/15/2024

Plumber is very knowledgeable in his profession and kind. He is a compassionate man.

5.0 Sandra S. Nanticoke, PA
11/17/2023

Awesome to work with. Excellent customer service and support. They did a great job. Thank you very much, and have a happy holiday season.

1.0 Linda G. Honesdale, PA
11/13/2023

Hired them for a steam heating problem .They said I needed a new boiler which I allowed them to install. There have been nothing but problems since. My radiators bang, thump, and make a dripping sound. They have come out on several occasions to blame everything and anything for the problems.Tried to sell me new radiators,tried to say my pipes were bad.Said I had a clogged pipe and charged me $900.00 when all it needed was a $35.00 vent. The drain valve started to leak and their employee came out and told me I needed a new one and he would be the one to install it. When I called to see when he would be coming I was told he never said that. So I was called a liar.. I paid these people a few dollars shot of $10,000.00 when all I really needed were a few $ 35.00 vents. Told me he was giving me a $50.00 thermostat for free but he left the box with the receipt in it and it was under $25.00 and bought at a hardware store not even a plumbing supply. Below is a picture of how he left some wiring.

Response from Company:

Hi Linda, I have no estimates on file for you for new pipes or radiators. As standard of course we do not suggest replacing radiators since new radiators are not available locally, are expensive, and its more often than not unnecessary. I do, however, have email communications from you regarding the clog in your kitchen pipe where you clearly agree that it had a clog and state that you were able to feel it yourself. This was after numerous attempts to chemically flush that clog. We responded to your home on a dozen occasions to make adjustments and address your concerns. We went around your home with an infrared thermometer more than once when you were complaining that some rooms were cold etc. All rooms on both of those occasions were within two degrees of the set temperature on your thermostat which is normal for all heating systems but especially for systems in poorly insulated Victorian homes. When we proposed other options to you such as radiator valves and vents you informed us that you were not spending another dollar and while I completely understand that you can not expect us to provide additional uncontracted work for free. Your assumption that you did not need the new boiler is incorrect. Our first communication prior to performing any work you informed me that you have had five other contractors in over the last couple years and were unsatisfied with all of them. I should have heeded the warning. This seems to be a pattern. Our last appointment in October for your seasonal maintenance the only concern that you raised was that you could not shut the valve tight enough for it to not leak, so they shut it for you and there was no leak. In regards to the email you sent me following your maintenance (which again noted none of these concerns) - I am sorry that you have a drip from your humidifier - we did not install it and have never been paid to work on it. If the technician who completed your maintenance attempted to tighten something for you that was done as a favor and quite frankly is against company policy to do so for precisely this reason. Additionally, standard thermostats are the same no matter where they are purchased and your home is geographically closer to a hardware store than a plumbing supply.

5.0 Carin P. Wilkes Barre, PA
10/18/2023

I live in Wilkes-Barre and could not get any heating companies from Wilkes Barre. I went on Angiâ s list and SAFEWAY HEATING immediately contacted me and set up an appointment. The Technicians were excellent and I appreciate the courtesy they gave me had to put in new parts at a reasonable price. My furnace was really on the fritz and they were persistent in fixing it. So thankful now Iâ ll have a warm and cozy home again. And customer service was outstanding. They work with you. Thank you

5.0 Michael R. Jessup, PA
10/9/2023

Everyone is professional and courteous. Very happy with their service and I will use them again in the future.

5.0 Mary M. Scranton, PA
7/23/2023

Dealing with Safeway Heating was a pleasure, all of the people I dealt with were professional and knowledgeable.

5.0 Michael K. Clarks Summit, PA
4/24/2023

Great service. Very professional work and knowledge he explained everything from the warranty to the thermostat I will be recommending his company to everyone who asks

5.0 Kevin W. Scranton, PA
4/19/2023

Came on time estimated the problem made the repairs fair price

Photos

Safeway Heating, LLC

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