Sal's Heating and Cooling, Inc.

Technician Moe was honest and professional Will use sal's from now on for any service

I have a new furnace and air conditioning installed about a year and ½ ago. At time of install the installers advised me to keep my existing thermostat and not to use the one that came with the install. Now the tech advised me my existing thermostat maybe be the cause of the issues Iâ m seeing with the new air conditioner. I called Salâ s and manager JASON did NOT allow me to get the originally thermostat that should have come with the unit in the first place. JASON best was a 5% off. After spending 15,000 on equipment, and now JASON refuses to give me a thermostat which should have come with the install is bad customer service. You spend 15,000 dollars and JASON gets cheep on a thermostatâ ¦ please. Hope people read this and know how cheep SALâ s is on their existing customers. I advise to go with other companies that care about exist customers. JASON saving cost on a thermostat (which should have come with equipment) isnâ t the way to manage. HORRIBLE.

Fast and reasonable

AC technician came out to my house and made sexually inappropriate comments to me and asked who lived at my house with me. He also was very condescending. As a single female this is highly inappropriate. I complained about him. The next time I needed service. They sent the same person!!!!! Disgusting and creepy! The manager Jason barely offered an apology. Go somewhere else or make sure your daughters and wives aren't home!

Had issues with heat they sent a guy who walked in and told me to change the filter charged over $300 and walked out same issue continues, the sent someone who replaced a heat sensor charged over $500, both times I was told the heater was fixed, same issue continues and I tried getting them to come a do the job they said they had done the 1st 2 times and that I shouldn't continue being charged seeing as how both times the issue wasn't resolved when I was told it was and I was essentially told that it doesn't matter that the issue wasn't resolved and that I have to be charge even though the issue continued after the 2 times they came and I was told it was because I was making emergency scheduling for them to comeafter hrs but then I was also told that I would still be charged either way

I was able to get an appointment withing a day, which I greatly appreciated. The technician Joshua was very helpful and informative. He explained in detail what was going on with my A/C and solved the problem in a timely manner. I also received a follow up call from the office to see if I was satisfied with the service. I highly recommend Sal's Heating and Cooling!

we have used Sals over the years both heating and cooling they are very professional on time and very easy to contact

The job was done perfectly, as I come to expect from Sal's. Over the years I have had a furnace, central air, and a water heater installed , along with a garbage disposal unit. All services were done professionally. Our service technician was Cameron Jenkins, and I want to thank Sal's & his fine employees for consistently exceeding expectations!

The installer that came out was 4 hours late (arrived after 7 pm).

Excellent work by Christian, the plumber who installed a new toilet. EXCELLENT JOB and immaculate cleanup. Sals is a great company and since I moved in 11 years ago, they installed a new faucet, garbage disposal, hot water tank and utility sink. Also drain cleaning and furnace check and clean Highly recommend this company and their team.