HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

13 Years In Business

Company Details

  • Verified Licenses


2940 Trawick Rd #11
Raleigh, NC 27604


  • Mon: 9:00 AM - 6:00 PM
  • Tue: 9:00 AM - 6:00 PM
  • Wed: 9:00 AM - 6:00 PM
  • Thu: 9:00 AM - 6:00 PM
  • Fri: 9:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials


Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • HVAC Repair Specialist
  • Nest Pro
  • EcoBee Thermostat Specialist
View All Offerings and Cities Served

Cost Information

  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted
  • Save $50

    Save $50 on Service call for Diagnostic or second opinion. F ...

    Claim This Deal
  • Save $75

    Save $75 on Freon Recharge (1st lb). Additional lb will be $ ...

    Claim This Deal


76 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 76 results
5.0 Lynn B. Raleigh, NC

All the employees of SantaAir I have come in contact have been professional, kind and knowledgeable. They have taken a stressful situation and made the process much easier. From the polite and helpful woman, you first come in contact with when calling to the informative and skilled technicians, everyone has been great. I feel confident I have made the right choice in choosing SantaAir to install my new HVAC system and to take care of any my heating and cooling concerns in a professional, informative and polite manor. I find it very important and reassuring to find a company that cares and stands behind their work. That company is SantaAir.

5.0 Phyllis B. Raleigh, NC

They called me immediately. He set up a time to come out and showed up on time as scheduled did an excellent job, conversationalist, friendly, respectful, appreciated his work.

5.0 Patrick D. Raleigh, NC

Santa Air is the best. Responsive and expert repair. I trust them implicitly. Been a customer for many years.

5.0 Christine B. Wake Forest, NC

Friendly, responsive, meticulous, and They go over and above expectations in service and pricing.

5.0 Melissa B. Raleigh, NC

This team is fabulous. Always take the time to diagnose correctly and present options, when available, to repair. Honest, caring, knowledgeable and never trying to up sell. So glad to have found them!

5.0 Bill D. Raleigh, NC

Santa Air’s technician provided us the best service we have ever received here in Raleigh and we have previously used 3 other companies.

Response from Company:

Hi Bill, We are so happy to hear your satisfaction with our company, and glad we could help. Thank you for the 5-star review. We look forward to working with you again in the future. Jodie @ SantaAir

5.0 Robert S. Cary, NC

I've worked w/ Santa Air several times and just am absolutely thrilled with the level of service, level of involvement, and level of honest concern for my situation. They are responsive, timely, very price competitive. I literally from now on will use no one else but Santa Air.

Response from Company:

Hi Robert, Thank you so much for using SantaAir HVAC services and for the 5-star review. We really appreciate all of your positive feedback, and look forward to working with you in the future. Jodie @ SantaAir.

5.0 Mark R. Raleigh, NC

I've used SantaAir several times, John and his team were always great to work with. I particularly liked having an itemized list of repair options so I could make an informed decision. I will definitely call again the next time I need HVAC service.

Response from Company:

Hi Mark, We appreciate the positive feedback! I'm so glad to hear you are very pleased with SantaAir service and thoroughness. We look forward to working with you in the future and feel free to let us know if you need any help Take care! Nicole @ SantaAir.

5.0 Trish S. Raleigh, NC

John is AWESOME!! Very friendly, professional and knowledgeable! If you need a HVAC company, Santa Air is among the very best!!

Response from Company:

Hi Trish, Thank you so much for the recommendation and awesome feedback! We cannot thank you enough for trusting SantaAir to service your HVAC needs. Feel free to reach out anytime, we look forward to serving you again. Take care! Nicole @ SantaAir.

5.0 Julia B. Durham, NC

Would highly recommend! Excellent customer service and excellent work.

Response from Company:

Hi Julia, Thank you so much for using SantaAir HVAC services and for the 5-star review. take care! Nicole @ SantaAir.


HVAC Services

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.