Sarkinen Plumbing

I would never, ever call this company again. They tried to scam my 80 year old mother! She needed the the equipment in the tank replaced. She was charged $600 and told that it wouldn't fix the issue. The issue was the water pressure to the toilet. The repair man changed the equipment in the toilet. After he left, the toilet began to run constantly. Sarkinen Pluming refused to come back unless she paid them more money! She called a local plumber who came out and found the carboard piece below still in the toilet. There is no doubt that it was left on purpose so that they could tell her the repair didn't work and that she would need to invest $3000 for something she didn't need. Sarkinen Pluming is a crooked company without moral standards or compassion.

DO NOT STAND BY WORK. NOT TRUSTWORTHY!!! Received our water bill and noticed a large increase. Meter at the curb indicated a water leak. My husband checked under the house and everything was good. Sarkinen came out to find the leak from curb to house. They stated thwre was a leak. After 3 1/2 hours of searching, the plumber mapped and marked the area of leak. Gave a quote and left. My husband dug the area to the pipe under ground and there was absolutely no leak. My husband called and explained there was no leak in the area the plumber mapped. They informed us they could come back out at $200 each hour to find the leak. The cost was already $700 for NOTHING!! We requested a call back from someone and was told management would return our call. 2 weeks and still no call back. Horrible, unprofessional, not trustworthy. Not a true craftsman who stands by their work. We ended up digging our line and found the leak close to the house. Over 20 feet from the mapped area where the plumb

I had a non-emergency leaking sink drain pipe. Two men were in and out in about 45 minutes. The repair was well done. However, the hourly rate works out to be $1600.00, after expenses, before taxes. Really?

Inbetween a snow and ice storm and during a cold snap our furnace went out. We tried to find a tech to come and felt fortunate to find Sarkinen who could come out the next day. Was working and met with a tech in between appointments. He diagnosed and advised that it would be $750 for repair. I approved and the repair was completed. As it was an emergency situation I did not shop or question the repair but when I reviewed the invoice sent two days later found that we were charged $750 to essentially replace a $20 universal flame sensor. $350 for non tune up service call to diagnose HVAC issues and $350 to replace the sensor. In my opinion we were hugely overcharged for a very simple item to diagnose and replace. I called and spoke with Aaron who felt the charge was reasonable. Form your own opinion but I NEVER would recommend this organization.

My experience with this plumbing company was infuriating. They pressured me into unnecessary purchases, refused to refund my money, and hung up on me when I tried to address the issue. Initially, they admitted they couldn't guarantee a permanent fix for my hot water problem but insisted on replacing my boiler, promising a warranty. They convinced me to buy a $1500 booster, claiming it would provide constant hot water. In the end, I paid around $4000. To make matters worse, the new boiler didn't deliver as promised, and when I sought help, they said the booster was pointless. When I asked for a refund, they denied it and wouldn't even reimburse the $1000+ installation fee. Waiting three hours for hot water was the final straw. This company's pushy tactics, refusal to refund, and terrible customer service are absolutely unacceptable. Stay away from them!

They came in and fixed my sink in just 10 minutes and were very friendly. We felt that the price was fair and they gave us advice on how to avoid the problem in the future.

Highly professional, friendly and polite service. I would highly recommend him.

UPDATE-After my initial review, I was contacted by a manager at Sarkinen. He was very apologetic about the experience we had and refunded our money from the second visit. He assured me that is not how they typically operate or do business. He was sincere in wanting to seek a resolution. While the experience was far from ideal, I appreciate the way they followed up on the matter after the fact and made it right. INITIAL POST-If you are considering using Sarkinen for your plumbing needs, please stop now and do not waste your resources with them. This is a dishonest company. Sarkinen came to our home two weeks ago and addressed a running toilet for us. They told us we needed to replace a fill valve to stop the running and it would cost $287. We agreed to the work and they completed the job. Flash forward two weeks, the toilet continues to run. We called them to let them know we were still having issues with the toilet running and they sent someone back out. We assumed this work would be covered under the 30-day warranty but if it was not, we were told the technician would let us know at the time of the visit prior to completing any work. AFTER the work was completed, I was informed that the flapper should have also been replaced at the time of initial work but it was not. Then I was told it would cost an additional $233 (after the coupon they were providing) for the work they just completed. Once again, this was AFTER the work had been done on the follow-up visit. Since the flapper was a different part than the fill tank, it was not covered under the initial 30-day warranty. We should have been told prior to the work being completed they would be charging us for an additional Quick Fix. At this point, the plumber had me sign the authorization to complete the work. I was very clear that I should have had the chance to agree and sign the document PRIOR to the work being completed. We would not have had them complete work that cost additional money ($520 to stop a running toilet). He apologized but stated there was nothing he could do at this point. I am very frustrated and feel completely taken advantage of. I understand how important plumbing is and the fact that it can be very expensive due to expertise required but to be mislead by a deceitful company is discouraging. We contacted two other plumbing companies in the Vancouver area to ask if this was standard cost and procedure, they both said no and they would have handled the situation much differently. Please seek elsewhere for your plumbing needs and save yourself the disappointment.

I called first thing in the morning to repair the water main break. By last afternoon still no callback, so I called and I was told sometime the next day or make it an emergency charge call that night. I wasted seven hours where I could have called another service.

Our water heater started leaking and I called Sarkinen in the afternoon and they had someone out that evening and got us up and running that night. They were helpful, professional, and kind. I will definitely use them again.

Extremely fast and excellent service.

Very professional

Very expensive just quick fix tighten and adjust he Quote me $564.

Being a first-time homeowner, when my sewer line sprung a leak, these guys tried to take me for a ride! after snaking my shower drain (Problem not solved) they came back a second day to repair the leak (did not flush the line, did not scope the line, did not do anything outside of destroying more of the line) the line is concrete and they managed to break more of the line, then immediately told us we needed a whole new sewer line. The bid was over $8,000. They had no bases for this prognosis. To add insult to injury they charged me over $600 for the repair that did not solve the problem and then after demanding an invoice that was itemized, they charged me for things they did not even do. My realtor sent another plumber out who did his homework, flushed the line and got it working, then scoped it and told us the line was fine. He is handling the repair for us and saving us over $8,000. I am so pissed at this company for the shady business practices and downright sneaky B.S. even after trying to talk to them about all this they just said I am sorry you feel that way, there has been no attempt on their part to make it right. I am contacting the Attorney General next, the Better Business Bureau and the Chamber of Commerce. Finally, I will discuss the matter with an Attorney. This has become about principle for me, I trusted these people when I first called with a bad situation and they only cared to try to capitalize on it and my lack of knowledge about plumbing. Trust that I am Educated Now! DO NOT TRUST these people and DO NOT do business with them unless you have deep pockets and do not mind throwing a chunk of change away.

They charged $235 to change out a kitchen faucet that I supplied. It seemed really high for a half hour job. I called and complained the next day, so they credited me $50 back so that helped. The work quality was excellent. It was a small job so $235 seemed excessive. I am happy they worked with me and gave me the $50 credit.

They charge to much for a air gap. But all in all they were good at what they did.

I found their pricing very high.

They were prompt, expert in their work, clean and very reasonable in price fora nasty job. T hank you.

Very expensive for a small job. Needed a 7 inch drilled in wall to put gas pipe through, charged $270.00 just to drill hole.

Pleasure to work with but price for service is very high.

We were charged $670 to install a bathroom sink, fix a small leak in the kitchen, and fix a running toilet. None of the work was satisfactory. The sink was just put in with no caulking. We still have a leak. My husband had to adjust the new flushing mechanism in the toilet so it would work correctly. We got a $50 discount for paying cash, but the plumber s tablet couldn t send a receipt and none has been forthcoming from the main office. I spoke to the manager who offered to send someone else out, but at this point I was done with them. A refund was not company policy . I would avoid this company at all costs...and they would be very high if you don t need this advice.

The plumber was very nice and took the time to make sure I was comfortable with the work being done.

Very friendly and professional on site workers and in office staff. This is now our go-to company for plumbing needs.A+

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Prompt response and capable people