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29 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Asphalt roof install
  • New Roofs
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered

Ratings

4.8
30 Verified Reviews*
  • 5
    27
  • 4
    2
  • 3
    0
  • 2
    1
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 30 results
5.0 John B. Ann Arbor, MI
1/24/2024

Schoenherr worked from dawn to dusk to complete the project in a very timely fashion. They came in $1090 under budget, having finished the whole job within one work day and three hours. They provided photos of the roof halfway through the project and at completion — I would have appreciated a few 'before' photos, too. They provided a group text so that everyone involved could communicate and stay looped in. My only other quibble is that the finance person always neglected to cc my wife on emails, even though the home-improvement loan is in her name. Finally, after wrapping up the project, Schoenherr put everything in both yards back in place and cleaned the site really well. Sometimes it's worth paying a little bit more for quality service and execution. Sometimes, it's not even that much more!

1.5 Elaine E. Warren, MI
1/8/2024

This was a terrible experience. Salesman did not show us any samples and so we chose color from brochure..... we now have the right shingle and wrong color. Salesman also insinuated we were LIARS and that he had shown us samples. He said that more than once. As God as my witness I do not lie. I cant believe the lack of integrity. I owned a business for 15 years dealing with executives of major corporations and hired as well as oversaw contractors complete their project deliverables. This was unacceptable business ethics from the beginning. We advised salesman we had a LeafFilter system on our gutters and asked if it should be removed prior to installation of roof. Salesman called Project Mgr who said "no, they'll be fine". The roofers cracked and totally destroyed the system. LeafFilter mgmnt came out and quoted that this 2 year old system was damaged beyond repair. Schoenherr owner didn't feel it was up to him to repair. The cost for this is $2600. Sad to say that all Schoenherr's advertisements explain how you will be treated like family, etc. It's all about money with them and I hope that any seniors on a fixed income like my husband and I will NOT be taken advantage of. He was in and out of hospital during all of this) . A very stressful situation for us. One note: Ross Schoenherr finally made the decision to give us $2600 to pay for LeafFilter. But for a very pricey roof we still have a color that looks terrible on the house. I do not recommend them. Also, we still keep finding nails on the driveway from piles of nails left on roof. So much for quality ! I have never had an experience that called for me to speak out like this.

5.0 Joe K. Utica, MI
12/29/2023

From beginning to end they follow up on everything and make sure the job is done correctly to their and the supplier's specifications. I honestly cannot say anything bad about our experience. They are very professional, honest, and hard working.

5.0 Tim & karen M. Ashburn, VA
10/21/2023

Our sales representative was Dillion. He was extremely helpful and was always available to answer all our questions. Everyone from the company was very professional, hard working and knowledgeable. I would definitely recommend this company to others.

5.0 Tx4 Fmly5 Google Review
8/3/2023

All teams involved were professional, courteous, and knowledgeable. They arrived on time and at an earlier date than originally planned (good for the customer) and worked hard throughout the day to be able to complete the job quickly. All materials and procedures were delivered as described. I look forward to worry free life with this new roof.

Response from Company:

Hello - Thank you so much for the amazing review. We really enjoyed working with you and hope that you keep us in mind for any future projects you may have. Enjoy your new Schoenherr roof. God bless.

5.0 Dan Fitzgerald Google Review
8/3/2023

Awesome team!!!

Response from Company:

Hi Dan - we think YOU'RE awesome! Thank you for trusting Schoenherr Roofing with your home. God bless.

5.0 Patti Grashik Google Review
7/28/2023

Extremely satisfied with the workmanship and professionalism of the entire crew. Strongly recommend.

Response from Company:

Hi Patti - we are so happy to hear that you enjoyed working with us, because we enjoyed working with you! Thank you for this wonderful review and we hope you enjoy your new Schoenherr roof. God bless.

5.0 Michele M. Madison Heights, MI
7/4/2023

The roof looks great, and the additional venting has made a big difference inside the house. Very professional, protected my landscaping and did a great cleanup. I would highly recommend them.

4.0 Zac Angerilli Google Review
6/21/2023

As an update to my previous review, I would like to express my appreciation for the actions taken by Schoenherr Roofing to address the concerns I raised. After posting my initial review, they promptly reached out to understand the issues I faced during the project. I'm pleased to report that Schoenherr Roofing took my feedback seriously and made sincere efforts to rectify the problem. They revisited the project and worked diligently to address the issues to the best of their ability. Additionally, I arranged for a third-party inspection, and they fully cooperated to ensure that everything was resolved to my satisfaction. I must say that their commitment to customer satisfaction is commendable. Despite the initial challenges, they were determined to make things right. While there were communication hiccups in the beginning, the fact that they were receptive to my concerns and actively worked to resolve them speaks volumes about their dedication to their customers. In light of their efforts to address and fix the problem, I am revising my review to acknowledge their commitment to customer service. I believe that Schoenherr Roofing has taken this experience as an opportunity to improve its services and deliver better results to their customers. Thank you, Schoenherr Roofing, for your responsiveness and determination to ensure my satisfaction. I can now recommend them to others, taking into account their willingness to make things right.

Response from Company:

Hi Zac - we are very sorry for any issues that you have experienced! It looks as though we are already working with you to make this right and we will do everything we can to make you a happy customer.

5.0 Rosario Milana Google Review
3/18/2023

Don’t do a roof without quoting these folks.. I know many of the guys leading this company - and I trust them. They care about their work, integrity, and customers. God fearing men who know they are accountable for their work and treatment of people. Professionals in roofing and project management. They just finished replacing the roof on our sprawling ranch and we love our roof and are so pleased with the experience.

Response from Company:

Rocky, thank you so much for this glowing review. Our goal is to ensure every customer has the best possible experience every time. Enjoy your new roof and God Bless!

Photos

Schoenherr Roofing
21
Completed work

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