Scooter's Appliance Repair

We can not get a hold of them to finish the job. We are still without a working fridg. I don't know if something happened but we just can't reach them.

Same day service, and the repair men were polite and seemed knowledgeable. Extremely good value for the money.

Woody is polite and professional. I will be hiring them again in the future.

Not good at giving full information about the repair. Came out Saturday and thought he would be back on Tuesday. told this afternoon may be the end of week. water is coming from ht refrigerator, by the gallons. Woody said we could cut the water off to the house, not acceptable answer.

great service

didn t finish job.

Very friendly

Did not properly verify his work. Cooktop overheated. Could have caused a fire. Did not return to fix problem. Failed to communicate with us. I want a full refund.

Very polite, professional and prompt. Fair price and great service.

They fixed my dryer pronto, did a great job.

The two young men that came to fix my dryer more prompt, polite, knowledgeable and they did the repair quickly and efficiently. I have had other companies out for the same repair that couldn't figure out how to fix it and these two diagnosed it fix it very quickly. My husband and I were thinking we were going to have to spend a lot of money for this repair but the price was extremely reasonable much less than we expected. When we need appliance repair in the future we will definitely be calling them.

They were very prompt and polite.

Very nice and polite young men.

Nice honest guys that do quality work. Would use again!

Came right away friendly

They were super sweet and polite. Very reasonable and fast.

I would definitely hire them again

New review as of 25 July. After calling them a second time, they charged another$100 now costing a total of $362. Within a week, the fridge is icing up again. They promised warranty on parts and service. Now they are not answering my calls. I had to change my ratings now to 0.5 stars. Not to be trusted

I have tried multiple time to contact them regarding my receipt, but they will not respond to my phone message or text messages.

Very professional, neat, on time. Would definitely call again.

N/A

called before arrival, did the remove and replace quickly at a reasonable price. I would use these guys again

We received prompt service on our LG appliance that had a problem with the freezer (bottom of refrigerator). They sounded familiar with the problem even on the phone and handled it capably and quickly when they arrived. Also, they added us to the end of their day and were so pleasant. And we were fixed for $80.00!

They took my money and did NOT repair my refrigerator claiming they had to get the part needed, never contacting me thereafter! I wonder if all the reviews on HomeAdvisor were fictitiously created by them to make them appear legit. My home warranty sent them to my home to repair my refrigerator two weeks ago. Two young guys, perhaps late teens to early twenties in age, arrived in their old car and brought in a tool box from the trunk of their car. They identified the part that needed replacing, said they would have to order it and it would take up to a week to deliver it, but they would call me when it arrived so they can install it. I paid them the $65 deductible from my home warranty policy using a check. When I wrote it out to Scooters Appliance Repair they told me their bank wont accept checks in their business name and that I had to write the check out to Travis Robertson instead. It has now been two weeks, I have not heard back from them, and my refrigerator still needs to be repaired. When I did not hear from them, I tried calling the number Home Advisor gave, 865-223-4650, but always got a generic answering that said the person at this number is not available and their mailbox is full and cannot accept new messages. I tried looking up Scooters Appliance on the internet and they are nowhere to be found. It appears I may be a victim of fraud. I wish I had not given them the $65 until after the refrigerator was repaired. I was never given a business card by these young guys, they do not have a listing that can be found other than with HomeAdvisor, so I doubt I will ever see them again - they simply took my money and disappeared with no way to contact them.