Scott Plumbing

I can admit when I’m wrong. I posted a negative review about pricing for a service from Scott plumbing, only to find out their pricing is more than likely the best in Madison/Huntsville area. Apologies and kudos Scott Plumbing!!

I was able to get an appointment right away and had two jobs - replacing a garbage disposal and fixing a leaky toilet. They sent two techs - Keith and Logan - and they were both friendly and got right to work. Very knowledgeable - they explained the problem and how they were fixing it and then when they were done, they tested both repairs to make sure the job was done. They had everything they needed with them, including a new garbage disposal and the toilet repair kit for the toilet brand I have. I highly recommend them - I’m not going to use anyone but Scott Plumbing for any future work.

I have never had such a terrible experience with a business. I had a small leak in the wall behind the shower which two plumbers (including a supervisor) were unable to fix after five visits. Each time they said ?I promise it is fixed now.? The ?repair? was sloppy and the shower continued to drip for 6 weeks behind the shower and up the drywall. They left dirt and caulk in the tub/bathroom, and also tracked mud onto my son?s bedroom carpet. I have repeatedly asked for a refund because I have zero confidence Scott Plumbing can fix the issue. The supervisor told me he would speak to the owners, but obviously that has not happened. Please learn from my mistake and call a different plumber. I am now forced to spend more money to bring in qualified plumbers who can do the job correctly.

We are doing a whole house renovation. My GCs plumber was unavailable so I chose to use Scott Plumbing. I had used them a couple of times before with no issue. However this time, They broke a vanity top during installation. I am not naive, and realize stuff happens. But when it does I expect honest dealings.I expected they would apologize and pay for a new one.  I had 2 other contractors on site at the time, and both said thats the way it is supposed to work, and that they would make it right without discussion. However, Scott Plumbing handled it this way: I called the main office and explained the situation. They put me on hold, and never came back. While I was on hold they called the tech in his truck and told him they would not pay. He came back in the house and started the sentence with "There could be many factors in.... to which I replied, yall are not going to pay for it. He said right. He the presented me with a bill for $1900 for the days work and shoved an iPad in my face to

Nash was professional and was easy to communicate with. I will be requesting him for any future requirement.

I got a notification prior to the technician showing up at the house and they provided quick service at a fair price. I will definitely use them again

Good job

The service is above average.

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I left a message on Sunday about a water leak. As hoped, they returned my call first thing Monday morning. I don't know if they do emergency calls, but luckily, my water supply leak was manageable and did not warrant an "emergency" call. I was a little surprised by the cost, but HONESTLY: 1)I don't know what the going rate for such a call is. Maybe this was normal or even an incredible deal. Hey, if I didn't do my homework, it's my fault, not theirs, right?! 2)I did not "shop around" for the best deal, because I just wanted it fixed now. 3)They let me know, to the penny, the cost of the repair before I consented. If I disagreed with pricing, I had the perfect opportunity to get out but didn't need it. 4)I was going on SEVERAL recommendations from various sources that this group was good, professional, timely, and ultimately took care of business. They did not disappoint! Once I agreed to the scope of work and pricing, they were out the door in under 20 minutes, problem solved! My only little hesitation was signing the following statement BEFORE THE WORK EVEN BEGAN: "CUSTOMER ACKNOWLEDGEMENT: I find and agree that all work performed by Scott Plumbing, LLC has been completed in a satisfactory and workmanlike manner. ..." I suggest they not request/require this signature until AFTER the work is done. But, in my case, this was not an issue. I went on to be happy with the work and the quick service. And, it may be that, if I asked them about it, they might have let me wait until afterwards to sign this, so this may be a non-issue. It certainly wasn't a problem in my case. All in all, I'm very happy with the responsiveness and work performed by Scott Plumbing. I definitely saved their contact info in my phone for future plumbing work. As far as I'm concerned, there is no need to look any further. Thanks!

Very responsive. I will definitely have them out the next time I have a job that needs to be done.

The Plummer was very good and very knowledgeable. The bill however was another story, $270 plus for two leaky faucets, totally expensive. The only thing is they came out right away and if you do not mind the price, call them, otherwise go elsewhere.

The pipe to our bathtub drain broke. I called, set up an appointment, and got a quote. They arrived on time and did an excellent job at a very reasonable price. 1-year warranty on their service. Very professional and polite. I am very impressed and pleased with Scott Plumbing. I will definitely be using them in the future.

On time.helpful. courteous. Travis was very helpful in explaining what he was doing. Cleaned up before he left and shared a product that would get rid of the lime deposits.

The plumber arrived on time and was extremely knowledgeable and friendly. He found my problem and fixed it fast. Scott Plumbing saved me a lot of time and money. I will use them exclusively if I should be in need of plumbing services in the future.

They were very professional and offered the best deal by far. I would definitely recommend them!

Quality business.

They came out when i needed them to come, were very professional. Got the job done quickly and no mess. Thank you

Fast, accurate estimate, high quality work.

That Scott is very efficient.

the person that came tot he house was totally professional and friendly. He completed the job quickly and made sure to clean up his work area. i will use this company again.

Very knowledgeable immediately recognized my problem and solved it in no time Was very happy with their work Thank You

I called in a same day work ordered they came out ahead of schedule.

Very quick response time, did a great job!