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About us
We specialize in meeting all of our clients needs, with not only the finest quality in the city, but also with a smile. Our customer service is unmatched. We want to work with you to achieve all of your dreams for your home.
Business highlights
32 years of experience
Services we offer
Plumbing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.028 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 7% | ||
| 7% | ||
| 11% | ||
| 11% |
Showing 1-25 of 28 reviews
John B.
Sep 2020
This company was very prompt and helped us out of a tough situation. He was very knowledgeable and was very fair on his pricing. We will definitely use him again for our business.
Kim N.
Jan 2020
Scott was very quick to respond and quick to repair. He is respectful of your property so he is cleanly and doesn't leave your house/bathroom a mess. I highly reccomend him to friends and family for all their plumbing needs.
Mark W.
Jan 2020
Got put in my hot water heater is pretty much identical to the old one and made things very simple and I'm very pleased
Response from Scott's Plumbing, LLC
"Mark, We appreciate our customers and their feedback. Thank you for choosing Scott's Plumbing. Scott"
Brian D.
Jan 2020
Scott's plumbing Always fair, honest and probably a bit more expensive but the trade off is perfection. No worries that the job will be done shoddy. I have no hesitations about recommending Scott's Plumbing for any and all plumbing work.
Response from Scott's Plumbing, LLC
"Brian, thank you very much for the review. We really appreciate it when our customers notice the value they are getting when hiring Scott's Plumbing. Scott"
Peter C.
Jan 2020
Scott is a highly skilled professional plumber with many years of experience. He arrives on time and ready to work. He is knowlegable, inventive and skilled in all aspects of his plumbing trade. You can trust his work and materials used will be of the highest quality at a competative price point. I've used Scott's Plumbing many times over the past 10 years and will continue to do so for many more.
Response from Scott's Plumbing, LLC
"Pete, thank you very much for the review. We really appreciate our customers. And we appreciate it when our customers notice the value they are getting when hiring Scott's Plumbing. Scott"
Ravi R.
May 2019
Got fleeced on the third job we hired the owner for, having put trust in him after good experience with first two jobs. However, if you are looking for a plumber who charges about $400 per hour, then Scotts Pluming may be a good choice. The last job we had was a kitchen faucet installation. We simply called Scotts Plumbing and just asked them to get it done. We did not hide the fact that we did not get other quotes. We ended up being billed for $800 for a straightforward install job. (Not yet paid. I stopped the check while I explore my legal options.) This included a line item of $396.12 for 2 angle stops, which as a standard practice is normally be included as part of faucet installation. (Apparently, this item was correctly included in the previous two job. As it happens, the previous two jobs were also installation of faucets, in bathrooms. Job-1: Installation of 1 faucet, total cost with tax = $269.52, Job-2: Installation of 3 faucets, total cost with tax = $626.89. Clearly, the angle stops labor was correctly included as part of the faucet installation on those two jobs, and not charged as a separate line item.) The new job probably took about 2 hours (and was similar in terms of time/effort as the previous two jobs), but was charged about 3 times of what would be a reasonable price. Bottom-line, we will obviously not hire Scotts in the future. We also learned a our lesson, and will not put our trust blindly in another business, and will likely verify that the cost of a job is reasonable each quote in the future. (Note: looking at a couple of other negative reviews on other websites, the response from the business is likely going to be along the lines of we quoted upfront etc., which ignores the fact that they pretty much dipped into out wallet when we were not looking.)
Response from Scott's Plumbing, LLC
"Just to letting our real customers know, this is a fake review."
Shawn M.
Jan 2019
Great response time - however when they showed up, over priced and left a huge mess for staff to clean up.
Response from Scott's Plumbing, LLC
"Shawn, I gave you a price up front to unclog your drain, which I unclogged. I started cleaning up after clearing the clog and you told me not to clean up because your business was closing. I told you we always leave our jobs cleaner than when we got there, and I asked for 10 minutes to clean up, and you insisted that you did not want me to clean and that you had a cleaning crew that comes in and would take care of it. Unfortunately, some people have no intentions on leaving an honest review."
Joe C.
Jan 2019
The plumber was great but the cost for a fifteen-minute drain cleaning was a shock
Jake M.
Dec 2018
Scammed me out of 250.00 dollars just to show up to then only say they don't work on toilets, then tried to up charge me into a 1,700 dollar air blowout when all he had to do was run a snake through the line to clear the problem, another company came out and cleared the line, this company is a scam artist.
Francine B.
Oct 2018
The plumber was easy to work with and explained what he had to do as well as what the cost would be.
Brad S.
Oct 2018
The bid was higher than most. If I could have waited I would have waited for a better bid. When he took the trap off he showed me all the grease in the trap, but he put it back together as it was. After he left I had to remove the trap and clean it myself.
Response from Scott's Plumbing, LLC
"Hi Brad, We guarantee all of our work and we match our competitors prices. If we are shown an estimate from another company, we will match or beat their price. Thank you, Scott G"
Carrie K.
Sep 2018
Their employee Jonathan arrived with a smile and knowledge. Who can ask for more?
Terry J.
Sep 2017
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Dan M.
Sep 2017
This is an A+ company.
Joe B.
Mar 2017
Very professional BUT highly expensive. It took 1.5 hours of labor to repair our toilet, however no toilet labor should equate to $250 per hour rate. Yes, repair. Purchasing a new one would have been more expensive. Didn't know I lived in Trump Tower.
Ann D.
Jan 2017
AABSOULUTELY THE WORST SERVICE EVER. RUDE AND INCOMPETENT. What a rip off! Quoted $400 to snake sewer line. DID NOT WORK. We need to do a service they cannot perform, but we were still charged over $500. They never said it would be more till the bill came when I just got home. I had a handle that needed replacing which I could have done myself but he said he wouldn't charge me- but he did. The hourly rate of $120. How is that NOT charging me? The worker said "It would be more if I charged". More than what? $120/hr? WTH? I check my GPS for when I come and left bc he arrived just as I was going and was done when I got back. 2:15 to 5:20, I was gone and he had finished about "5 min ago". I was billed for 3.5 hours. On top of that, he dumped the invoice my mom signed for the quote of $395 and re-wrote it for $500, but did not ask her if she Okayed the amount. I did not realize what happened until he left and I could question my mom. On top of that. We were also charged an equipment charge of $75. COMPLETE RIP OFF. That's DOUBLE charging the client. I don't charge my clients because I use my computer. The guy says "It's a really expensive piece of equipment". That's the cost of YOU doing business. THEN- I go into my bathroom and the toilet is clogged and there is feces and water with the plug pulled IN MY TUB. The toilet worked before, but was draining slowly. After $500- it did not work AT ALL!!!!!!! When I asked the worker about the fees he was vague about why there are charges for "actually doing something" on top of being there. I call the owner. Told him what was going on that I wanted a $150 refund of the charge and that he had to put my toilet back to how it was functioning before. His reply: "I don't have time for this." and hung up. ABSOLUTELY THE WORST SERVICE EVER. RUDE AND INCOMPETENT.
Tim S.
Aug 2016
quick response to inquiry, quick estimate, friendly, flexible with scheduling, professional, explained job well, true to estimate. Overall good plumber experience
Response from Scott's Plumbing, LLC
"Mr. (consumer name withheld per their request )., We really appreciate working for you, and I wanted to thank you for the review. Scott Gemberling"
Ed S.
Aug 2016
Way to high priced for jobs to be done.
Response from Scott's Plumbing, LLC
"(Customer's name withheld per request), we always give an up front cost with no hidden charges, and we make sure our customers are happy with the price before we start. We strive to provide the highest quality service and keep our prices competitive. If there was any part of our service that you were unhappy with at all, I wish you would have told us, and we would have done everything we could to provide you the best service possible."
Deborah B.
Jul 2016
Scott's licensed plumber tech. was personable, quick, professional, conscientious, informative. It's been a long time since I've had to hire a plumber so I had a bit of sticker shock, but it was worth it and I would hire Scott's Plumbing again.
Diana Z.
Jun 2016
Fast and complete service and a really nice plumber!
Johnnie B.
Feb 2016
Could not have been better.
Jere H.
Feb 2016
Quick & professional - just wish the new drain pan hadn't been damaged during installation - the front side is bent.
Patricia K.
Feb 2016
Scott is a perfectionist . He is also a super nice person and we enjoyed talking with him. We had no problem leaving our home to do errands, etc., with him in the house. We would hire him in a heartbeat.
Susan F.
Feb 2016
Woke up in the morning with no hot water, Scott's Plumbing was here within 35 minutes and fixed our water heater and noticed other things that needed repair. They had us all fixed up in about 2 hours. Great service, thank you.
Nancy C.
Jan 2016
did a great job
Licensing
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FAQ
Scott's Plumbing, LLC is currently rated 4.0 overall out of 5.
Scott's Plumbing, LLC accepts the following forms of payment: CreditCard
Yes, Scott's Plumbing, LLC offers free project estimates.
No, Scott's Plumbing, LLC does not offer eco-friendly accreditations.
No, Scott's Plumbing, LLC does not offer emergency services.
No, Scott's Plumbing, LLC does not offer warranties.