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Sears Carpet & Upholstery Care
Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Upholstery and Furniture Cleaning Service,
About us
We are a locally owned and operated company that values honesty, integrity and treats your home as if it were our own. We offer a variety of general home carpet cleaning services that are customizable to each individual project. We specialize in carpet and upholstery cleaning, tile & grout cleaning, hardwood floor cleaning, area rug cleaning, air duct cleaning and dryer vent cleaning, but also offer a wide range of expertise for a variety of other projects including water extraction and pet odor removal. We pride ourselves on the quality of our work, as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
Business highlights
Se habla espanol
23 years of experience
Services we offer
Disinfecting for Germs & Viruses, Flooring, Hardwood Floor Cleaning, Leather upholstery Cleaning, Upholstery & Furniture Cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.468 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 38% | ||
| 19% | ||
| 6% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 68 reviews
Regina A.
Mar 2022
Carpets or Rugs Clean at Home
Brett was great
Response from Sears Carpet & Upholstery Care
"A belated thank you for providing feedback about the service Sears Carpet & Air Duct Cleaning provided to you. We appreciate your business and look forward to serving you again in the future!"
Scott B.
Aug 2020
Tile & Grout Cleaning
...
Response from Sears Carpet & Upholstery Care
"Thank you for providing a rating of our services. As we are always striving for a perfect 5 rating, what is it we could do to improve the score? Please remember you have a 30 day Satisfaction Guarantee, so if you think we missed a spot or could improve on any part of the cleaning we will come back out to provide a re-service at no charge to address your concerns."
Howard P.
Nov 2019
Carpets or Rugs Clean at Home
Carpet stayed wet, in some areas, for 2 days. I vacuumed the day after the cleaning and got a full vacuum full of dog hair and carpet fibers. The carpet started to smell pretty bad after 2 days of being damp.
Linda C.
Nov 2019
Carpets or Rugs Clean at Home
They have the best customer service.
JOYCE W.
Nov 2019
Upholstery and Furniture Cleaning Service
Tech was very experienced and explained the best way to clean the material
Rob N.
Oct 2019
Upholstery and Furniture Cleaning Service
Response from Sears Carpet & Upholstery Care
"Thank you for being a customer of Sears Carpet & Upholstery Care, and for taking the time to load your review with HomeAdvisor. We look forward to your next cleaning."
Dru Z.
Aug 2019
Upholstery and Furniture Cleaning Service
The techs were professionals, efficient and friendly. Job well done.
Jake F.
Jul 2019
Upholstery and Furniture Cleaning Service
The guys were professional and on time.
Sarah H.
Jun 2019
Upholstery and Furniture Cleaning Service
Response from Sears Carpet & Upholstery Care
"We look forward to providing service to you again in the future."
Obaid H.
Jun 2019
Upholstery and Furniture Cleaning Service
they were on time and did everything on time, but their pricing was a little few dollars more, but they did an excellent job.
Response from Sears Carpet & Upholstery Care
"Thank you for your feedback. We have made a conscious decision that we would rather be a few dollars more expensive and provide a good service than to be cheaper with a lower quality of cleaning. We look forward to serving you again in the future."
Susan S.
Apr 2019
Carpets or Rugs Clean Offsite
Carpet has a few spot I guess they just couldn t get out but over all the entire carpet looks new. No chemical smell. And the pick up and delivery was perfect. Will use again in the future for sure.
Deeba R.
Jan 2019
Upholstery and Furniture Cleaning Service
Great result
Jacqueline A.
May 2018
Carpets or Rugs Clean at Home
They were on time and took great care with a very skittish pet. He did the work quickly and effectively. He was courteous and respectful.
Howard W.
Apr 2018
Carpets or Rugs Clean at Home
Response from Sears Carpet & Upholstery Care
"Thank you for providing feedback about our services. We look forward to helping you in the future."
Brenda A.
Mar 2018
Upholstery and Furniture Cleaning Service
They arrived in a timely manner and the work was completed to my satisfaction.
Response from Sears Carpet & Upholstery Care
"Thank you for using Sears for your cleaning needs!"
Irene A.
Mar 2018
Carpets or Rugs Clean at Home
They were very professional. They explained everything and were very thorough.
Response from Sears Carpet & Upholstery Care
"We are glad you were pleased with your service. Thank you for using Sears Carpet & Air Duct Cleaning."
SYLVIA P.
Oct 2017
Carpets or Rugs Clean at Home
Very pleasant, friendly service. Unable to remove two stains. Will call them back to see if they have any more luck.
Raymond A.
Sep 2017
Carpets or Rugs Clean at Home
The worker was late and seemed to be in a hurry.
Heather H.
Aug 2017
Carpets or Rugs Clean at Home
Fast, friendly, and efficient.
N/A N.
Jul 2017
Carpets or Rugs Clean at Home
Technicians are very polite
Steve R.
Jul 2017
It went well and quickly
Marylou A.
Jul 2017
Fixed the carpet that looks new
Luci R.
Jun 2017
Carpets or Rugs Clean at Home
They did a great job and they were on time as scheduled.
Hasan C.
May 2017
Carpets or Rugs Clean at Home
UPDATE: they came out again and cleaned the stairwell again free of charge, Thanks! Overall experience and quality was good. the stair case should have been more cleaner!
Response from Sears Carpet & Upholstery Care
"Hmm - it appears you weren't 100% satisfied with your cleaning to give us a 5 star rating. A 4 star rating is good, but we want to be great. Let us come back out and work on that staircase again. It's FREE as part of your 30 day satisfaction guarantee. While we do know some stains and soil filtration along the edges of the stairs may be permanent, we don't mind coming out again to show you that we are doing everything possible to remove as much as possible from your carpets. Thanks for choosing Sears Carpet & Upholstery Care."
Carole C.
Mar 2017
Carpets or Rugs Clean at Home
Did pre-treat spots, that should have come up; I removed them, after he left. I even pointed spots out to guy and he didn't try to clean them! Won't use Sears again!
Response from Sears Carpet & Upholstery Care
"We are disappointed we did please you with our service. Please call us back and let us come back out and re-clean any and all areas of concern. You have a 30 day satisfaction guarantee, so we will return and clean these areas at no additional charge. Please call us back at 713-957-0202. Thank you!"
Licensing
State Contractor License Requirements
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FAQ
Sears Carpet & Upholstery Care is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: Closed
Sears Carpet & Upholstery Care accepts the following forms of payment: CreditCard
Yes, Sears Carpet & Upholstery Care offers free project estimates.
No, Sears Carpet & Upholstery Care does not offer eco-friendly accreditations.
No, Sears Carpet & Upholstery Care does not offer emergency services.
No, Sears Carpet & Upholstery Care does not offer warranties.