Secure Home Projects - Unlicensed Contractor

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11 Years In Business

Company Details

  • Veteran Owned

Contact

13928 Ginger Lane
San Fernando, CA 91340

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • Handyman
View All Offerings and Cities Served

Cost Information

  • Free Estimates

Ratings

4.1
11 Verified Reviews
  • 5
    8
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    2

Highly rated for

Showing 1-10 of 11 results
5.0 Rose S. Reseda, CA
2/15/2021

They worked very well. I will let them do everything in my house

5.0 Harriet L. North Hills, CA
10/6/2018

Very accomodaring and excellent work, will definitely hire again when needed.

4.0 Ralph F. Porter Ranch, CA
8/22/2018

Did not tell me the price would be higher if the seal in the bottom of the sink was changed when he installed my new garbage disposal (which came with a new seal in the box). He left the old one in the sink.

5.0 Kristel G. Van Nuys, CA
8/10/2018

Very professional!l and friendly! Definitely would hire again

Response from Company:

Kristen, Thank you so much for your comments, we greatly appreciate it. We look forward to working with you again in the near future.

5.0 Shalom N. North Hollywood, CA
8/8/2018

Came on time, made sure I was aware of everything he was going to do. I am so pleased with the way my tv’s look on the wall. Definitely having him back for many more projects!!

Response from Company:

Shalom, Thank you for your review and comments. Please don't hesitate to include us in your planning process for your next project. We are looking forward to it!

5.0 David P. Burbank, CA
8/5/2018

Response from Company:

Thank you for your review David.

8/3/2018

Absolutely do not recommend. Though the work was decent, Steffan added some "fees" after the fact including a sales tax (though nothing was purchased) as well as an "administrative fee." Additionally, he slapped on a SIXTY-FIVE dollar late fee when I delayed payment by one day as I didn't understand the extra charges. He was then extremely rude on the phone when I questioned the fees. Make sure you get your estimates in writing!

Response from Company:

Inna, I am disappointed to hear that you were unsatisfied with our service. Every situation differs, but our goal is to provide excellent customer service and explain every step of our work with as much detail as possible. I am a bit confused though since we did speak on the phone after 4 days of no payment and no contact from you so there are a few inconsistencies within your comments. We also waived all fees and taxes as a courtesy. Regardless, this is your opinion and I apologize that you feel this way. Hopefully we have the opportunity to give you a better experience in the near future.

5.0 Trevor O. Sylmar, CA
5/15/2018

Response from Company:

Thank you for your review, Trevor. I look forward to working with you again.

5.0 Susan J. Santa Monica, CA
4/11/2018

Steffan was professional from first phone call to completion of projects. He arrived on time as scheduled and brought additional materials in case they were needed. He explained each step of the project which was informative and helpful. I will definitely use this company again.

Response from Company:

Thank you so much for your comments, Susan. I greatly appreciate every word.

0.50 Victor J. Sylmar, CA
3/7/2018

He contacted me and I told him I needed a patch and paint service. He gave me 2 different estimates. First a rough estimate and then another final estimate. We meet up to do the project and he come and applies $5 spackle and charges me $75. He hasn't returned my calls. As a handyman he never disclosed the information of what he would be doing.

Response from Company:

Victor, I apologize that you were unhappy with my service to you. I was a bit surprised upon receipt of your review since the work I completed for you was done with utmost care and skill, not to mention the work was heavily discounted based on normal industry costs. None the less, I truly care about each of my clients and would never wish for this type of outcome. I hope that in the future I may have the opportunity to give you a better experience.

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Secure Home Projects - Unlicensed Contractor

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