Serenity Steam Cleaning Services

Poor quality. Unable to get stains out and the floor remained saturated for several hours.

Joey showed up on time, and I accepted his written estimate for cleaning my sofa, recliner, easy chair, and desk chair, all of which were dirty and had stains. After Joey cleaned my furniture, everything looked new and smelled fresh. In short, Joey did an excellent job, and he was courteous and professional.

They did a great job.

On time, very professional, great results

fast and efficient

The professionals at Serenity Steam Cleaning were very knowledgeable about cleaning carpets. They gave a very reasonable quote, arrived on time ( for both visits, one to give the quote, the second for the cleaning). They took great care in setting up their equipment so as not to damage anything with their truck or hoses and were in and out quickly after a doing a good job of removing most stains from my heavily stained carpet. ( they told me before not all the stains could be removed, but they were definitely lightened).

Joey and Ron were excellent. They went above and beyond to clean my carpet and ceramic tile. The keep me informed and we’re very professional. I will definitely tell my friends about Serenity Steam Cleaning Services. Thank you guys.

Very professional. They were in and out in a timely manner.

Serenity arrived when they said they would. The techs clearly explained my options for the cleaning and were also transparent about the stains they thought they might not be able to remove from my carpet. They were very thorough and were able to remove wine and make-up stains that had been in my carpet for years. Highly recommend and would use again.

Communications with the company was great. Did a great job on the carpet. Explained what they were doing and did not take any shortcuts. If I have any complaint at all it is that they did not clean up well after themselves.

They didn't move anything if I hadn't already moved it myself. I expected that they would slide sofas and chairs a few inches and move (or give me a chance to move) lighter objects like desk chairs and magazine racks. There was one stain they didn't get out and I found another that I didn't even know existed when I was putting a coffee table back on the rug. The rugs took about 20 hours to dry- I think they may have used too much water and maybe not enough cleaning solution? All in all, not impressed with the quality, although the workers were pleasant.

Good service, fair price, good work

They ruined my couch. They left rings of white chemical residue on a dark grey microfiber couch. They also quoted me one price then when they showed up immediately said it would be double. They ended up doing the couch alone for the agreed upon price that had been for 2 pieces (couch and bed) but now my once beautiful couch is damaged. I just called customer service and they said it was because my couch had dog hair that it is now discolored. DO NOT use them. They are offering to come take a look so we'll see, but be warned

They did a great job!

The completed the job on time. I thought it was a bit pricey but I needed it done quick and they delivered. My only beef is the furniture still smells like chemicals.

Ran late, but good communication. Did a great job.

Great guys and good clean job! In and out as well!

Very efficient and professional. They found stains in the carpet that I did not know existed (previous owners had dogs.....), treated them accordingly and removed them. They also cleaned and re-Scotch-Guarded our sectional sofa and did a great job.

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Arrived on Time. Got Rid of the Pet Accident Smells in My Daughters Closet. Worked Fast.

The work was done quickly. They showed up on time. Great work!

Great to work with, very friendly and helpful. Very thorough with the job they did.

They were on time and great communication skills they were very effective

They arrived on-time when giving me a quote and for the appointment to do the cleaning. Upon arrival, they reviewed the rooms to be clean and the price. I was told they don't lift any furniture that they consider back-breaking so I moved my furniture out of the rooms being cleaned myself. They don't clean next to the wall, about an inch away. I'm assuming it's because of the equipment they use. I wish they had other means to clean against the walls, as that's where a lot of the dirt gathers. I would hire them again for a quick cleaning job, as I got a good deal for the 4 rooms I had done.

Good work,professional delivery.