Services Unlimited

Joseph and Kristen are very personable. However they were late and unprepared making multiple trips for parts, which I chalked up to our home being older. The work that was done was done satisfactually, though not as originally requested. They were supposed to return at a later date to complete the work but when I called to confirm the follow-up time, I had to leave a voicemail. Kristen returned my call and explained they were out of town. If I had not called I guess they just would not have shown up. I have tried emailing and calling since then and have gotten no response. In fact Kristen's number is no longer in service. I foolishly wrote Joseph a check, believing they would finish.

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Let me preface this with I am a trusting & obviously somewhat naive soul...I think this crew is a bit inexperienced and tries to take on more than they can handle. I gave them a large list of items I needed done. they focused on the electrical, which was going to be an intense project. They were supposed to come on Friday, but had to cancel. That was ok. They were supposed to get here on Saturday at 8:30am, did not get here until about 9am, again that is ok. Joe did not come as he was "out on another job", but Kristen came w/ her "uncle". They did not bring the tools or materials they needed for the items we had discussed previously, so had to go to th HW store twice (an hour each time). After the first excursion to the HW store, Kristen told me it would be higher than quoted...OK, that was fine (stupid me, did not ask how much higher). They checked a lot of the items, but did not fix anything; in fact they ended up making it so my attic fan did not work. Removed Ceiling fans (took them with them, and did not reduce my charges) - took all the material I paid for and still nothing is fixed. They were here until 1:30pm (including the HW store trips), and charged for 6 hours... The next time they can come out is after 10/11... I now have wires hanging open in my house. They are off the beams so should be "safe". So now, I have to hire electricians because I fear fire hazard. (Should have done in the first place) They ended up charging me about $300 more than the original quote and, again, nothing was fixed. They requested cash (this is me being naive again) & I was supposed to get a receipt via email, but have not gotten it yet. I liked these folks and really wanted to give them a chance since I have ALOT of work that needs doing, but the more I thought about this situation, the more I felt I was taken advantage of. Hopefully I am a one time incident and they will learn from this. I know I have.

Very hard workers. Did job on time.

I'd work with them again.