Dr. Roof

I was tasked with some repairs on my parents house that had been unoccupied for 16 years. The roof had a leak (with severe drywall damage inside), the gutters had come down in places and there was a termite problem. I met with numerous contractors and exterminators and finally (after advising parents) chose Nikki with Dr Roof for the replacement of the under-layment and broken tile for the Tile roof (house in Stevenson Ranch CA). Nikki is so professional and sent pictures and kept me informed every step of the demolition and replacement process. Since I was at the residence, I didn't even really need that because I watched over much of the work, but still she went "above the call". Then as other projects were needed, she had contacts for extermination, facia replacement and painting, eve trough replacement and interior house work. I went ahead and contacted other contractors and vendors for those services, but in every case Nikki's contacts were better (or at least similarly) priced. And I am glad I went with her suggested repair people - they too were all very professional (and in no way associated with her, she just recommends them as she's been in the business 27 years and knows reputable, quality contractors). And in every case the other people I had on various projects sang Nikki's praises. She also coordinated the timing for all these contractors to do their work (obviously some things like facia have to be replaced and painted before Eve troughs installed, etc.) Dr Roof overall did a great job. They kept the place neat and I thought their underlayment was the best quality of any of the contractors I met with ( and I got other quotes from companies / individuals). There is still more work to do on the yard and in this house (projects for next year after bank account recovers from these projects - ha! ha!) Nikki will be my first call when looking for additional work on this house for my parents.

I am very happy with my new roof! Everything went just as i was told it would! So glad for the referral to Dr Roof!

Nnn

The roof is scheduled to be repaired/installed 2/2/23-2/4/23, the roofer Ori was very personable, reasonably priced & knowledgeable.

Very responsive and reasonable cost wise.

Ron, the project manager, was so nice, explained in detail what the process will be, gave me a good price and the project was done in a timely manner, with high quality. I got several estimates but decided to hire Dr. Roof because I felt that they are a reliable contractor. I will definitely recommend this company and hire them again in the future. Keep up the good work and your customers happy and satisfied!

Sloppy at best. Zero attention to detail and almost zero communication from so called project manager. If you are flipping homes hire them but if it is your home negotiate with the next bidder. Not worth the headache. I had to reject material delivery because it was the wrong material (project managers job). I had to stop the work because they started to install leaving rotted edges and broken and rotted eaves. Had told so called project manager they needed replacing prior to starting. Once finished I took a walk around only to see nails and nails coming thru the shiplap/tongue and groove. Had them replace it and they ground down the nails with a grinder and caulked broken and cracked wood. Sloppy. Paint on the floor. There is still at least 20/30 nails sticking thru. And what is troubling is that this is their standard practice. I can?t believe home advisor has them listed as a reliable contractor candidate.

Only difficulty I had was getting the warranty and notice of completion. One person said another had to get it to us and the other said the first person was responsible. I emailed the main office and got what I needed the same day. Permits were pulled in less than a week, job completed in two days, with rain the only delay. Three months after completion (Christmas Eve), we developed a leak. Project manager came same day to inspect and repair the problem. Great service, they made my Christmas merry.

They were very clear with their pricing, didn’t high ball me abs then try to haggle. They had a great product, great timing, great price. I can’t find a flaw. After getting estimates with 3 other companies Dr. Roof was the best by far.

Prompt professional service